Buyboxes.com Reviews 

303
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Even though I needed only 1 box, Jamie and Stacey were responsive, helpful, returned messages, and got me my box.

Rated 5 out of 5 stars

The website was a challenge. Several times I lost work as the website soft crashed. Your customer service was excellent and literally saved the order. Stacey Desroches assisted me on several occasi... See more

Rated 5 out of 5 stars

Wonderful Service! Our company was needing larger custom sized mailer boxes that other companies were not offering. The whole experience was A+ start to finish. The site was easy to use, turnaround ti... See more

Rated 5 out of 5 stars

We were a bit stressed about designing our own box but we are super happy with the end product, the color and clarity, everything looks great. Really happy with the responsiveness of customer care an... See more

Company details

  1. Packaging Supply Shop
  2. also in
  3. Business-to-Business service
  4. Digital printing service
  5. Packaging
  6. Packaging company

Written by the company

BuyBoxes makes it easy to design and order beautiful and affordable custom printed boxes for your business. We have 6+ packaging styles that are ready to design using our BB Studio and an infinite number of custom designs when leveraging our engineering team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

303 reviews

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4.6

All reviews

(303)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Stacey on top of communication and follow up with customer

30 April 2020
Unprompted review
Buyboxes.com logo

Reply from Buyboxes.com

Thank you for the great feedback, we are so happy you had a good experience working with Stacey!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. We had an issue that was resolved extremely fast and courteously. Our boxes look great! We’ll definitely be back for another order.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

I loved my boxes

I loved my boxes! I wish that I would’ve known the sizes a little better they are a lot smaller than expected but still useful to my business!

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Awesome experience!

Awesome experience! Wasn’t sure what options I had, the design team was great and came up with a great solution for me.

19 April 2020
Unprompted review
Rated 3 out of 5 stars

The proof might be different than what you sent.

The design I submitted for my box was changed when they turned it into the proof. I didn't notice that the logo had been moved and was off center until I got the boxes. I don't know what the process is from the template to the proof but apparently it's not just taking it from a flat design and turning it into a 2D box. There's a place in between where your design can be changed.

10 April 2020
Unprompted review
Rated 5 out of 5 stars

I am beyond blown away!

I am beyond blown away! Not only are the boxes top quality and beautifully printed but the order process was easy, and the customer service was excellent. I had a few questions when I received my proof and Stacey went above and beyond to make sure my boxes were just how I wanted them. I am truly thankful.

9 April 2020
Unprompted review
Rated 5 out of 5 stars

Stacey from Customer Service was so…

Stacey from Customer Service was so helpful in my process and helping me make sure my box with be of the highest quality! She was absolutely amazing and made the process easy and put my mind at ease for my purchase knowing she’d be able to fix it and help me out!

16 March 2020
Unprompted review
Rated 5 out of 5 stars

Great box

Great box, great customer support. Overall excellent experience for someone that has no graphic experience and has never ordered boxes before. Will use again.

15 March 2020
Unprompted review
Rated 4 out of 5 stars

I found the web site difficult and…

I found the web site difficult and confusing to negotiate. I needed to start over 4-5 times. As a result, I wound up ordering and confirming a box size I did not want. It is true that you sent me an email to confirm the order. After having spend well over an hour trying to place my logo in the right place, and having to start over so many times, I thought I was certain that it was right. So I did not examine the confirmation carefully. This was my mistake. Except that the boxes are the wrong size, they are good quality. And even though the first order did not work out, I did try again. I am hopeful that the second order will be what I need.

29 February 2020
Unprompted review
Buyboxes.com logo

Reply from Buyboxes.com

Thank you for your honest feedback Terrence. I would like to connect with you to learn more about the difficulties you encountered. Our customer service team is here is you have any questions or concerns. Please do not hesitate to reach out, we'd love to assist in any way we can. 😃

Kyle
Buyboxes.com

Rated 5 out of 5 stars

Wonderful work

Wonderful work! I have to commend the designer. She captured everything we wanted!!!!

26 February 2020
Unprompted review
Buyboxes.com logo

Reply from Buyboxes.com

Thank you for the wonderful review! 😃

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