Buy Firewood Direct Ltd Reviews 109

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the wood, noting its dryness, good burning time, and effectiveness in various heating systems. The service is frequently highlighted as excellent, with many appreciating the prompt and reliable delivery, often within a few days. People also value the helpfulness of the delivery drivers, who often place the wood exactly where needed, and the ease of the online ordering process. However, some people mentioned issues with delivery, experiencing significant delays or non-delivery of their orders. A few other people also felt that certain wood types, like mixed hardwood, contained too much softwood or were of lower density, leading to quick burning and excessive ash.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the quick and efficient... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of the firewood,... See more

Product

Users describe positive interactions with product, consistently praising the high quality, dryness, and... See more

Service

Reviewers consistently express satisfaction with the service, describing it as great, excellent, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We live in Mayo we ordered & paid for the logs. They arrived very quickly. We were absolutely delighted with the quality & size, very good burning time, clean to handle and extremely effective in our... See more

Rated 5 out of 5 stars

Excellent service and good quality kiln dried wood. We’ve had several deliveries of mixed hardwood which was great. This year we tried oak and it’s brilliant, easy to light and slow burning. Althou... See more

Rated 5 out of 5 stars

I buy my wood here regularly and is my only source of heat (space heating, not used to heat water). Wood is always dry and burns well - different woods burn differently, you may want to experiment to... See more

Rated 5 out of 5 stars

Orders received very promptly and communications excellent. Delivery drivers so helpful getting as close to my wood store. Always packed to brim crates. Cut perfect sizes. Always dry. I have been usi... See more


Company details

  1. Firewood supplier

Written by the company

Buy Firewood Direct Ltd is a Dublin-based trusted supplier of quality-accredited kiln-dried hardwood firewood, delivering nationwide across Ireland and Northern Ireland. Originally established in the UK in 2014 under the domain buyfirewooddirect.co.uk, the company expanded into Ireland in 2020 to supply premium wood fuel products to a growing customer base. Since then, Buy Firewood Direct Ireland has built a loyal customer base through reliable delivery, competitive pricing, and excellent value.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We live in Mayo we ordered & paid for…

We live in Mayo we ordered & paid for the logs. They arrived very quickly. We were absolutely delighted with the quality & size, very good burning time, clean to handle and extremely effective in our stove that also drives 10 radiators . Just about to place another order.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

A good company to deal with

A good company to deal with. Ordering is easy and delivery on a pallet means it can be moved and stored wherever you want it. Other companies just drop the pallet in the driveway and logs have to be moved manually which is a drag. So I'm happy on that side.
I'm not so happy with the mixed hardwood crate I purchased. The logs burn quickly, blacken the stove glass easily and the fine ash gets everywhere. Will not be buying that particular crate again. I could not find Beech at the time but next time I'll be going back to Beech anywhere I can get it

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We have never had any issues at all buying our firewood from this company.
The quality of the firewood, the delivery and the service provided has always been excellent.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer.

Very happy to deal with Firewood direct.
Good communication and my order was delivered in a timely manner. Very happy to recommend to friends and looking forward to doing business again.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Good value, prompt delivery, good heat

I buy my wood here regularly and is my only source of heat (space heating, not used to heat water). Wood is always dry and burns well - different woods burn differently, you may want to experiment to find what you like.
Delivery is always prompt and dropped exactly where I need it. Price varies a little from season to season but it's always good value for delivered, kiln dried wood.

20 April 2026
Unprompted review

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