Buymytrip Reviews 

345
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... See more

Rated 5 out of 5 stars

Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... See more

Rated 5 out of 5 stars

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... See more

Rated 5 out of 5 stars

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... See more

Company details

  1. Travel agent

Written by the company

BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!


Contact info

4.1

Great

TrustScore 4 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(345)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False advertising, scam, AVOID

They show a price on their website that is cheaper than the airlines own website. Once you book, you’ll receive a follow up email saying they could not book your ticket, but if you pay them just a little bit more, they will. A total scam.

1 May 2023
Rated 5 out of 5 stars

Katherine the Great!

Katherine's help was invaluable. I could not understand what I needed to do and not having gotten a call I was concerned that I might not be connected to anything more than a scam. Katherine was instrumental in helping me to complete the booking and followed up with a call to insure my satisfaction.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Employee-Sharon

I've served by Sharon. She has tried her best to secure my ticket booking during the weekend and always contacted me on time for any related updates, until my ticket is fully booked. Overall, she is very supportive and wish to be served by her again in the future.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and support....

I called in asking questions regarding a booking I did online and was connected to Sharon, she was absolutely pleasant to speak with; explained everything very clearly and answered all my questions, I only booked a one way ticket but with the excellent customer service I was given I also booked my return flight with Sharon as well. I would recommend booking through this company and I would totally recommend speaking with Sharon as she was a joy, very attentive, explained clearly and true to her word; I hope I can do business in the future with this company and wish nothing the best for Sharon, thank you so much for your help, support and honesty.

30 April 2023
Unprompted review
Rated 4 out of 5 stars

I had to make an adjustment with a…

I had to make an adjustment with a flight that I had booked, as my travel plans had changed. The employee Jill Wilson assisted me through the entire process and she was incredibly helpful, professional and friendly. She was amazing at following up with me to ensure that the changes I needed to make were met in a timely and effective manner. I really appreciated her going above and beyond to assist me through a bit of a stressful experience.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

good service

Catherine was kind and helpful. the service was good. thank you for your work 😀

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Travel arrangements

I had made reservations online to travel from Canada to Australia. I received a call back from a BuyMyTrip travel agent named S. Parker. He was super patient and accommodating. He made sure that my flights work well with my travel plans. He ended up saving me hundreds of dollars in flight prices and he also saved me 10 hours of travel time by booking better flights.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

My experience

I booked my trip but never received my e-tickets. The agent called me to tell me that it was no longer available at that price but she got me a similar price. I appreciated the call.

29 April 2023
Unprompted review
Rated 5 out of 5 stars

I had to buy a last minute flight and…

I had to buy a last minute flight and even though they had some technical difficulties and me being an absolute psycho! They were able to send me all of my information. And then I confirmed it on the westjet website! I don’t know why people keep saying this is a scam? Ya they’re a little slow with service but they get the job done!!shout out to a great agent Megha!!

27 April 2023
Unprompted review
Rated 5 out of 5 stars

I booked from Canada

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke with Hennry and he made my ticket buying experience superb,smooth and hassle free. He was open, transparent and dealt professionally. I recieved my tickets in time. Highly recommend Hennry and Buymytrip.com

28 April 2023
Unprompted review
Rated 4 out of 5 stars

Hennry was very helpful

Hennry was very helpful, professional and patient. They looked at all my options with me. I wish we could have matched the initial price for tickets but other then that I had a good customer service experience.

28 April 2023
Unprompted review
Rated 3 out of 5 stars

Booking cancelled, but friendly, efficient service.

I booked a WestJet flight through this site via Air Canada. I was disappointed hours later to be informed I could not get the rate I booked at. But they let me know asap, and gave specific contact info so I could decide what to do. I ended up booking directly through WestJet for a cheaper price on the exact same flight, but Verona Rose got back to me very quickly and was friendly about cancelling my original booking.

28 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look