We exchanged a number of emails, starting with the unfortunate experience with my physical anomalies that made it impossible for me to wear the hearing aids. It seemed that my request was then pa... See more
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Easy to order but confusing that one is not ordering a pair, being each as in a pair being each. It appears it is a pair when looking at the illustration. Too many add on requests offered before... See more
I bought 4 hearing aids by mistake, but could not cancel the order 5 minutes later. The agent told me to wait until the order arrived and then send the 3 back. When the order arrived and I contacted t... See more
Fast and efficient use of time online but I don't know when to expect the product, don't know if it will be good, don't know if I can adjust the various levels of treble or bass, nor how effective it'... See more
4.1
Great
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
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I bought 4 hearing aids by mistake
I bought 4 hearing aids by mistake, but could not cancel the order 5 minutes later. The agent told me to wait until the order arrived and then send the 3 back. When the order arrived and I contacted the support, I was offered a 75% discount to keep all 4, and I decided to accept it, rather than go through the trouble of shipping them back. Unfortunately I cannot wear them at all since they are too big for my ear canal.
15 March 2026
Unprompted review
I can hear
First, it's the price. Second, I've heard in the past that the best hearing aids you would want are designed in Germany.
13 March 2026
Unprompted review
Fast and efficient use of time online…
Fast and efficient use of time online but I don't know when to expect the product, don't know if it will be good, don't know if I can adjust the various levels of treble or bass, nor how effective it's going to be for my 2 elderly and quite deaf parents. If the product works, I'll come back and give you a 6!
8 March 2026
Unprompted review
Your Customer Service Team is great
Your Customer Service Team is great. Very helpful and the response is very timely. I am happy and grateful for your service!
6 March 2026
Unprompted review
Straightforward but too many add-ons
Purchase was straightforward. I did however find the continuing offers trying to get me to buy more, annoying and somewhat confusing.
23 February 2026
Unprompted review
That you tricked me into the premium…
That you tricked me into the premium and it cost me twice as much as the hearing,aids are worth
23 February 2026
Unprompted review
Reply from Buyomnihear
Hello Kym,
Thank you for sharing your feedback with us. We're saddened to hear about your experience.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
That said, we are eager to review your case and get to the bottom of the situation. We have assigned an agent to contact and assist you accordingly. Please make sure to check your email inbox.
Let's keep in touch,
Lilah from OmniHear
Experience good
Experience good, missing faster shipment like FedEx or something similar.
17 February 2026
Unprompted review
I received a somewhat quick response…
I received a somewhat quick response and now I look forward to a resolution.
12 February 2026
Unprompted review
Reply from Buyomnihear
Hello Joanne,
Thank you for sharing your experience.
We've located your order in our system, and it seems that the situation was resolved in the meantime.
If you have any further questions, let our team know, they'll be glad to provide you with all the needed support.
Kind wishes,
Lilah from OmniHear
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