DO NOT BUY FROM HERE. useless customer service with faulty products. terrible communication. refusal to reason- bad buisness. no responsibility for selling faulty products. worse wil... See more
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Factory second heatpump dryer in my world is damaged new goods not suitable for retail. Instead I received a banged up machine fresh from someone elses laundryroom full of dust and lint from loads of... See more
I called Smarte Buys customer service after we had a fridge delivered that froze everything in our fridge, ruining most of our food. I spoke to a man named Tarik who was initially assertive but... See more
Great Experience Bought a 32" TV for displaying our photos on in the family room. Far cheaper than a digital photo frame. The price was the cheapest ( $100 cheaper than a major online appliance sto... See more
Company details
Written by the company
Welcome to buysmarte.com.au where you can buy cheap Samsung, LG, Sony, brand new and factory second televisions, fridges, washing machines, dryers, dishwashers, cooking appliances, laptops, gas heaters and so much more.
Contact info
7/71a Rhodes St, 2036, Hillsdale, Australia
- 1300913000
- info@buysmarte.com.au
- buysmarte.com.au
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I search the internet for the best…
I search the internet for the television I would like especially those that give a review of the product. Then I compared the price and service. But Smarte came in the top. A. free delivery, B. Price, and c guarantee. When I received the set I had questions Smarte people especially LEN WAS VERY, VERY HELPFUL. I will shop with them in the future.
Buying products were super easy and…
Buying products were super easy and they had the best prices around! Delivery went smoothly, I was able to track it and the delivery team were so helpful. 10/10 will come back to buy more
Delivery on time
I was contacted to arranged a delivery date, and the delivery was on time.
The freezer I bought was in good condition.
Delivery was delayed.
Delivery was delayed.
I took whole day off to receive the delivery but ended up coming late in the afternoon.
My time is wasted on waiting.
Excellent customer service and quick…
Excellent customer service and quick delivery. Highly recommend fantastic value for money
Great service
Wow!!! Great pricing backed up with good customer service
. It’s refreshing to find an online company that offers great prices but also understands customer service and evidently delivers it. The TV is great the whole process is slick and the communication from the moment you purchase is spot on. I can honestly say the only reviews I’ve put this much effort into I the past ce bad ones,
When I stepped off the typical or expected customer journey, buySmarte were not only responsive but also comprehedable, helpful and customer focussed. I Wouldn’t hesitate to use them again or recommend them to friends based on my experience.
Price is good but delivery service is…
Price is good but delivery service is bad. The delivery guy dragged the box on the road saying the TV is too heavy.
Have bought a couple of tvs now from…
Have bought a couple of tvs now from buy smart. Both have been positive experiences.
Everything about the deal was great
Everything about the deal was great! Communication was great delivery fast.
Product as described
Product as described, quick delivery, delivery date confirmation is extremely useful.
Good service and very fast delivery!
We got a great tv for an amazing price
We got a great tv for an amazing price.
Delivery was fast and we couldn't be happier with the service.
Samsung Qled80T 75inch TV
Very prompt service. Delivered to Brisbane in 3 days and item arrived in perfect condition. Thanks.
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