I never received confirmation on my purchase. I tried logging into my account to find out where my purchase was and it wouldn’t accept my email account. 20 days later I am trying to contact them thr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more
Company replied
I sent numerous e-mail about the order mentioning that I did not order connecting rods so to either take that off my order or cancel entire order... No response I now have to get my credit card comp... See more
Company replied
Julia responded to my email in a professional manner and efficiently resolved my issue. I am more than satisfied with her assistance. 5 Stars and a Thumbs Up! Keep up the good work.
Company replied
2.8
Average
66 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never received these products and…
I never received these products and cannot get anybody from your company to help me track them. Extremely dissatisfied. I want these products!!! The tracking info on the notification of shipment is total garbage. I wrote to you guys and no response.
10 April 2026
Unprompted review
I have not even received this product…
I have not even received this product three weeks after I ordered it. I was never informed it would be shipped very slowly all the way from China in a very slow manner.
25 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.