Do not buy from them!
No customer support, no reply to emails, no updates on delivery. 3 weeks later and still no reply or delivery updates..
29 July 2024
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Company details
Written by the company
Based in Sydney, Australia, BY AB. specialises in curating a stunning collection of lace lingerie sets, bodysuits, sleepwear, and accessories. Founded by a female engineer, our brand merges precision with passion. We believe in celebrating the duality within every woman. Explore our thoughtfully crafted pieces designed to inspire confidence and self-expression. Thank you for joining us! https://byab.com.au/
Contact info
4-6 Ascot Avenue, 2017, Sydney, Australia
- support@byab.com.au
- byab.com.au
Not great
The contact team does not respond to emails. I sent three over the period of a month and I have received no response. The products are fine but I was even meant to get express shipping and it took over a month to get to me.
3 July 2024
Disappointed with the quality
I was disappointed with the quality. I will not recommend this product to anyone.
3 July 2024
Great Quality, worth the wait
Quality of the product is absolutely beautiful, would definitely buy again.
However, even though it was 'express' shipping, my order wasn't shipped until I enquired, and that was two weeks after the order. Worth the wait, but will know for next time.
1 July 2024
I wish I could review my product but It…
I wish I could review my product but It has been nearly 20 days and my order has not been shipped even though express shipping was selected. There is a lack of communication as to why this is, when I sent an email asking what is happening they said end of year delays but my items have still not been shipped on the second expected date they said. I would feel better about this if they actually communicated what’s was happening or compensated for purchasing express shipping. I have received probably 5 emails asking to review this product so i guess that’s something.
26 June 2024
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