Break Your Bones Skate Shop Reviews 181

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient delivery service, often receiving their orders within a few days. Many people appreciate that the products arrive exactly as advertised and are well-packaged, sometimes even including thoughtful extra gifts like stickers. Reviewers frequently highlight the good value and quality of the items, with some noting that prices are competitive compared to other retailers. However, some customers were dissatisfied with issues related to delivery, specifically mentioning delays with certain couriers and unreceived orders. A few people also found that some products, like certain skates, were not suitable for their needs or expectations. Additionally, one customer reported product damage after only a few days of use and another noted the unavailability of a basic skate tool.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the high quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Order

Users describe positive interactions with their orders. Many customers received their items quickly, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more

Company replied

Rated 5 out of 5 stars

Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more

Company replied

Rated 5 out of 5 stars

I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more

Company replied

Rated 5 out of 5 stars

I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more

Company replied


Company details

  1. Skate shop

Written by the company

B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.


Contact info

  • Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland

  • contact@byb.ie
  • byb.ie

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

AWESOME IRISH BMX SHOP...

AWESOME SHOP IN IRELAND ..LEADING PRODUCTS ..GREAT PRICES ..COOLEST STAFF IN BMX ..EXCELLENT SERVICE ..BYB ARE PART OF OUR BMX COMMUNITY ...HIGHLY RECOMMENDED AND IT'S IRISH .OUR VERY OWN BMX SHOP ..LET'S TAKE CARE OF THIS LITTLE TREASURE ..THIS IS OUR ONLY IRISH FULL BMX SHOP ..ONE OF OUR OWN ..I'M.A BMXER BUT BYB HAVE TOP SKATE, SCOOTER PRODUCTS TOO ..GREG IS AN ENCLOPEDIA AND GOOD BMXER TOO😉

31 August 2023
Unprompted review
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thanks so much for the review! :-)

Rated 5 out of 5 stars

Super Fast Delivery

Super Fast Delivery, Bomb proof packaging. Awesome service. will be ordering from again. Super cool key chain added to the order oh and stickers, as it was my 40th birthday present it didn't disappoint. BYB i will be back again.

11 June 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Stephen! :-)

Rated 5 out of 5 stars

The price of the skates was very competitive

The price of the skates was very competitive, the website was easy to navigate and the free delivery was an incentive. That and it being an Irish company that delivers from Ireland meant they were delivered in three days.

10 June 2023
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Reply from Break Your Bones Skate Shop

Thank you for your review :-)

Rated 5 out of 5 stars

Good service

Good service, fast delivery, good product

2 June 2023
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Reply from Break Your Bones Skate Shop

Thank you Ben! :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had to change a pair due to being too small, received refund without delay.

22 May 2023
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Reply from Break Your Bones Skate Shop

Thank you, we're always here to help! :-)

Rated 4 out of 5 stars

Review

Only negative thing grip could be ½ price with deck as prices are pretty good.

21 April 2023
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Reply from Break Your Bones Skate Shop

Thank you for your review :-)

Rated 5 out of 5 stars

Great product

Great product, delivery in 24h. Highly recommended!

21 February 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Aneta! :-)

Rated 5 out of 5 stars

top class parts

top class parts , second to none service from these lads. highly recommend

7 February 2023
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Reply from Break Your Bones Skate Shop

Thank you Kevin! :-)

Rated 5 out of 5 stars

Get value

Get value, quick delivery

9 February 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you for your review! :-)

Rated 5 out of 5 stars

For Roller skater’s

I got roller skates for my 10y daughter for Christmas,I was happy with the price and the products,daughter got happy and exited.would recommend for others for sure.

19 December 2022
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you! :-)

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