Lashbabe Reviews 7,289

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely LOVE Lashbabe! 💖 I’ve been a loyal customer for a while now, and not only do I use their lashes myself, but my whole family is obsessed too! Now i can pretend im a highly professional... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Classy bae 10mm&12mm, their most natural lashes, for about 3 months now. They’re super easy to apply and last 7 days easily with the sealer on top, sometimes even longer. I wear them a... See more

Rated 4 out of 5 stars

Steep learning curve, the videos on the socials help, but a step by step tutorial (written and pictures and video) would be nice for those of us who don't have social media. Looks nice, 14 mm seem... See more

Rated 2 out of 5 stars

Heb de Peel Off Lip Stain en Lip Liner Stain starter kit besteld. Helaas is t moeilijk om in één keer het van je lippen te halen, er blijven veel resten achter. Het blijft ook maar ongeveer twee uur... See more

Company replied

Company details

  1. Cosmetics shop
  2. Health and beauty shop

About Lashbabe

Written by the company

Who We Are

LashBabe brings salon-quality lashes, lips, and brows to your home.

Trusted by over 500,000 customers across Europe who want professional results without the salon dependency.

What Makes Us Different

Innovation That Works

We create products that solve real problems. Lashes that apply in minutes, lip color that lasts all day, and brows that deliver salon-level definition in seconds.

Quality Without Compromise

Vegan, latex-free, dermatologist-tested formulas. We design for professional results you can create yourself.

A Growing Movement

From our Amsterdam pop-up to collaborations with leading beauty celebrities, we’re building a community of women who choose confidence and independence over salon dependency.

Why 500,000+ customers trust us:
We design for real life. Professional results that adapt to your schedule, not the other way around.

LASHBABE is more than a brand: it’s a movement.

Visit our website →

Order Before 22:00 – Shipped Today

Get your beauty essentials fast! Order before 22:00, and we’ll ship it today.

Get your beauty essentials fast! Order before 22:00, and we’ll ship it today.
Fast & Reliable Shipping – Guaranteed! 🚀 We partner with top-tier couriers like DHL, PostNL, Nordpost, UPS & Bpost to ensure lightning-fast and secure delivery, always. Enjoy free shipping on orders over €45 across Europe – because you deserve the best service.

Contact info

Promotion box for Lashbabe

What’s Got 500,000 Women Hooked?

Hint: salon results in minutes—without the salon price.

4.1

Great

TrustScore 4 out of 5

7K reviews

5-star
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Rated 1 out of 5 stars

I haven’t received the product

I haven’t received the product. Contacted customer service with no reply. I am still hoping that this issue will be solved.

29 September 2023
Lashbabe logo

Reply from Lashbabe

Dear Diana,

We are very sorry to hear this! We will solve this issue. We've seen your email and replied to it. The order was probably lost by the shipping company. Let us know if you recieve the order within 2 days, if not we will compansate you, with an new package.

Annwen
Bylashbabe

Rated 4 out of 5 stars

Easy to apply and arrive fast

Easy to apply and arrive fast!

Except for my first order, which took almost two weeks to arrive, they do ship relatively fast and my second order arrived within a couple of days.

17 September 2023
Rated 4 out of 5 stars

Love the lashes but I need more 10MM!

I ordered a few times at lashbabe and I’m so happy! It’s easy to apply, I tried every mm but the 10mm is my favorite it looks natural like your own lashes but with volume unfortunately it’s always sold out ( maybe more in the 10mm ) ! The delivery is always fast and in time, except for this time but I blame PostNL for it. They were two days late but send a message it was delivered.

Overall I’m happy with lashbabe so there for I am a happy customer. Keep it up girls 💜.

21 September 2023
Rated 4 out of 5 stars

nice

i like the lashes a lot, the glue does get stuck in my own lashes

20 September 2023
Rated 4 out of 5 stars

You are doing so good but everything is…

You are doing so good but everything is soled out
The product is perfect
I just need lashes that fit me
Now i have seize that i don’t like, so im waiting to order new lashes
Again good product i love it

17 September 2023
Lashbabe logo

Reply from Lashbabe

Dear Rosette,

How incredibly nice to hear that you are so satisfied with the products!

Joëlle
Bylashbabe

Rated 3 out of 5 stars

Great Items with room for improvement

The products are great but the customer service lacks a bit. It takes a while for them to respond per email and they forget items quite often.

17 September 2023
Lashbabe logo

Reply from Lashbabe

Dear Nikita,

Our response time to mail is 1-2 business days. During busy periods, this may be a little longer. On the other hand, of course it can happen that something went wrong in the warehouse while packing your order. Our apologies for the inconvenience.
We have provided you with your missing product on 23-09.

Joëlle
Bylashbabe

Rated 1 out of 5 stars

Wrong lashes delivered

I’m still waiting on the correct lashes. The wrong ones were sent to me and customer service has not been accommodating at all. Hopefully this can be fixed soon.

17 September 2023
Lashbabe logo

Reply from Lashbabe

Dear Floor,

How annoying to hear that you were sent the wrong eyelashes. I would be happy to get in touch with you to look for a suitable solution together. Could you send us an e-mail to info@bylashbabe.com?

Kind regards,

Soraya
Bylashbabe

Rated 1 out of 5 stars

Terrible customer service and false advertisement

Terrible customer service and false advertisement. Bylashbabe promoted 1day delivery so I decided to buy this product before I went on my 4 month internship abroad. It took almost a week and by that time I already left the country. When contacted them about the issue they where very uninterested and didn't help at all, still haven't received an answer on my latest email.
Besides that they have more false advertisement, the lashes don't stay on for 5-7 days and didn't receive the extra "gift" they promised on the website.

22 June 2023
Unprompted review
Lashbabe logo

Reply from Lashbabe

Hi Robin,

How annoying to hear that you are not satisfied with the serivce we offer. I am therefore happy to check with you. However, unfortunately I cannot find your e-mail. We always want to accommodate our customers and do our best to come up with a suitable solution.

The lashes should be able to stay in place for 5-7 days, the only reason this could deviate is due to incorrect application. We will be happy to provide you with detailed advice in the mail.

Our standard shipping time is 1-2 working days with PostNL, with Trunkers it is ordered before 10:30 on a working day, delivered today. Otherwise, it will be delivered the next working day.

If you could send us an email to info@bylashbabe.com, we would be happy to look into the possibilities with you.

Soraya
Bylashbabe

Rated 1 out of 5 stars

It does not work at all

It does not work at all, please save your money because it's just a waste. 60 euro for something that does not even stay for 8 hours is just insane.

3 July 2023
Unprompted review
Lashbabe logo

Reply from Lashbabe

Dear Sela,

How annoying that this is your experience. Perhaps something went wrong during the application of the lashes. In fact, with proper application, the lashes last for 5-7 days.

Of course, we want to provide you with extensive advice so that you too can enjoy 5-7 days of beautifully fitting lashes. I would therefore like to ask you to email us at info@bylashbabe.com.

Karima
Bylashbabe

Rated 2 out of 5 stars

Terrible products. Waste of money

I’ve never written a review before which shows how much I care for the products I received and I wouldn’t want anyone else to experience the same as I did nor waste their money. I’ve ordered 2 sets of extra babe lashes, the bond, the seal, and the remover. The lashes are very thick and 1 of them is not the same pair despite the fact that I ordered the same set of lashes! The glue is very thick and heavy hence the false lashes are not able to stick for long on your natural lashes. Moreover, it took almost a week for my order to arrive. To be honest I’ve read many bad reviews about Bylashbabe but I never thought to believe them and it wanted to experience it myself. Now I can fully say that I regret my 60€ of purchase. But please let this be the lesson for you all. Do not make the same mistakes that I did by ordering from Bylashbabe! Trust me, you will regret it.

Groetjes

12 June 2023
Unprompted review
Lashbabe logo

Reply from Lashbabe

Dear,

Very upsetting to hear that you experienced it this way. We are very sorry to hear that you can't enjoy it!

We would really like to help you, please send us an email to info@bylashbabe.com so we can think with you and offer you a solution.

Natalia
Bylashbabe.

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