BY MINELLA  Reviews 174

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Baby shop

Written by the company

BY MINELLA er et univers skabt til at lave bæredygtige, gavnlige og funktionelle produkter af høj kvalitet i skandinavisk design til både forældre og børn. Det første produkt er BY MINELLA hoftesæde/hip carrier. En game changer og fuldstændig uundværlig i dagligdagen med små børn, der bæres og løftes op og ned mange gange om dagen.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the ByMinella hip carrier

Love the ByMinella hip carrier! It's so comfortable abd stylish and perfect for when you are out and about with a little one who always has tired legs. We have tried one of the shoulder toddler carriers before but it absolutely killed me, this carrier is so much practical for long term use. I love how compact it it is and I will be throwing it my bag every time we go out!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Better than expected and I had high standards!

What an amazing experience with By Minela !
First of all I was desperately looking for a hip carrier brand that would be both comfortable and pleasent to the eye, European brand would be a Plus and I got it all!
I already had a hip carrier from Amazon (not the cheapies) and the fabric was so dense that it hurt my back but I didn't want to lose hope in these type of carriers as they are really handy for ups and downs and freedom! So when I decided for this brand my expectations were not the best and I took my time to make a TON of questions before deciding. All questions have been answered by such a lovely and nice owner but this would mean nothing if the product wasn't good.. fabric is soft but strong, the belt doesn't hurt your body (nice cushioning, not too much and not too little), the seat has the right size and sturdy (doesn't give in with weight) and all this with pockets and very nice finish. I have tested this with my almost 5 month daughter (she already holds her head perfectly) and my 1 year old nephew. Amazing for both!

It's perfect 👌
Thank you ByMinella
Bárbara from Portugal

3 March 2025
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Barbara

Thank you sooo much for the amazing review. It means the world to us. We are so happy that you found us and we could help you.
We are glad to hear that the customer experience overall was satisfying and fulfilling. Our customers mean everything to us.

We wish you all the best.

Best regards
Camilla
BY MINELLA

Rated 5 out of 5 stars

Alt var super!

13 December 2024
BY MINELLA  logo

Reply from BY MINELLA

Kære Lars

Mange, mange tak for din flotte anmeldelse. Mere præcist kan det da ikke skrives😊🙏🏽

Bedste hilsner,
Camilla
BY MINELLA

Rated 5 out of 5 stars

Excellent quality

Excellent quality! Practical and very comfortable product. A product that every family with kids must have at home for an easier everyday life! Very fast delivery!

28 May 2024
BY MINELLA  logo

Reply from BY MINELLA

Dear Malvina

Many thanks for this kind recommendation. We are so happy to hear that the BY MINELLA hip carrier and the overall customer experience was positive. It really is a must have for all parents :-)

Best regards,
Camilla

Rated 5 out of 5 stars

A lifesaver for all parents!

For a while I was a bit sceptic about using a hip carrier, as I (before I knew better) believed toddles should be walking and not carried by their mom/parent all the time when above a certain age.. but the minute my daughter entered the stage of walking, not wanting to stay in the scroller for long, still not being able to walk long distances etc etc. I was finally convinced. And now I can’t live without it, especially during that hour just before bed time and when travelling.
Being someone who pays attention to details, I love how everything from first point of contact to receiving the BYMINELLA hip carrier is so professional and thought through. The packaging, the service, the information provided, and the product itself is just on point!

3 June 2024
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Josefine

Wauw - thank you so much for the kind words. It really means a lot to us😊 We are pleased to hear that the BY MINELLA hip carrier creates so much value to your everyday life and your scepticism was put to the side. Never miss a chance to hold your child ♥️
THANK YOU.

Best regards,
Camilla

Rated 5 out of 5 stars

Must have if you’re a mom!!!

The product you’re back will thank you for, from the warmest person you’ll ever meet! 👌
If you’re a mom you NEED this, like, yesterday 😅

12 March 2024
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Timea,

Thank you so much for your review and your kind words. It means the world to us. We are so happy to hear that you are satisfied with your BY MINELLA hip carrier and it brings lots of happiness and ease your way:-)

Best regards,
Camilla
BY MINELLA

Rated 5 out of 5 stars

Amazing hip carrier!!

Great and useful if you want to do things in the house and in parallel to keep your children!!

14 December 2023
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Dimitris,

Thank you so much for this fantastic review. We are very happy to hear that you are pleased with your BY MINELLA hip carrier and it is of great help in your everyday life.

Thank you! :-)

Best regards,
Camilla
BY MINELLA

Rated 5 out of 5 stars

Just wauw🔥

A true must have for all parents with small children🙏 Don’t hesitate, just buy it. Worth all the money. Your back and arms will thank you big time🔥

8 December 2023
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Panos,

Thank you so much for this kind review. It means the world to us! :-) We are so glad to hear that you are pleased with your BY MINELLA hip carrier.

Best regards,
Camilla
BY MINELLA

Rated 5 out of 5 stars

Buy it! Your back, spine and child will thank you

This hip carrier is a game changer. I dreaded the back pain that would accompany every time my daughters (3.5 year old,15kgs ; 2 year old 11 kgs) asked me to pick them up.

Not only is it super practical (this thing has pockets ya'll), but I feel like it is making me a better mom. My eldest has been feeling disconnected from me since we moved countries and I went back to work a few months ago and this hip carrier has allowed me to fulfill her need for connection while at the same time keeping one hand free for activities. She now brings me the carrier when she needs a cuddle. Need I say more?

The purchasing experience was wonderful. I was given a choice of the freight options that would suit me the best and the way the product was packaged for delivery showed how much care and consideration they have for their customers. I am just annoyed I didn't buy it sooner.

6 March 2023
Unprompted review
BY MINELLA  logo

Reply from BY MINELLA

Dear Paula
Thank you so much for your beautiful words. It warms my heart that my BY MINELLA hip carrier creates so much value in your everyday life with your girls.
All the best,
Minella

Show reviews in all languages. (174 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look