Ordered some catfood expecting "Royal Mail Tracked 48h refers". Nothing arrives. 6 days later and only after a message to customer support: "DPD Standard or Royal Mail Tracked 48h refers to the time... See more
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See what reviewers are saying
From ordering to receiving the order is generally very good and fast. The food is really good quality, although it is quite expensive. It would be great if they could do a few more offers from time to... See more
Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... See more
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... See more
Company details
- #257 of 266 best companies in Pet shop
Written by the company
Dog & Cat Lifestyle Online Premium Shop
Contact info
60 Suttons Business Park, RG6 1AZ, Reading, United Kingdom
- Info@bymit.co.uk
- bymit.co.uk
4.0
Great
264 reviews
Replied to 44% of negative reviews
Typically replies within 1 week
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Great delivery time plus freebies which…
Great delivery time plus freebies which is always welcome. Thanks
30 March 2023
Good quality
Swift delivery. The food bowl is good quality and Maggie loves her new feather toy (which seems to resist despite her rough play!)
1 March 2023
Good service and good quality items
Delivery was quick and items were packaged very carefully. The items are a good quality and design, I’m very happy with my purchases (two ceramic cat bowls). I would certainly order from BYMit again and can highly recommend to others.
9 February 2023
Super efficient
Super efficient! And pleased with the surprise treats that were placed in my parcel for Benji :)
9 February 2023
Necoichi Raised Cat Food Bowl
I ordered a Necoichi Raised Cat Food Bowl Extra Wide (Fuji Limited Edition) for my pet cat's 1st birthday.
The package came really fast for standard delivery I was surprised!
The quality of the product is amazing! Very strong sturdy material. Nice glossy finish. The packaging was immaculate to ensure product safety. And they also gave some cat food for my fur baby.
6 February 2023
Orders delivered on time in good condition
BYMiT carries cat litter for picky cats, which has made my life much better. I have ordered with the company twice now, and each order has been delivered on time as promised.
6 January 2023
They stock my favourite doggy brand
They stock my favourite doggy brand, MaxBone & are always very friendly & helpful. Def 5 star rating from me & Bjørn!
6 January 2023
Very happy with the cat bowl
Very happy with the cat bowl, it's really cute! Arrived quickly and well packaged. Only criticism is that it was a little exensive.
31 December 2022
My buying experience is great and helpful
This is my first time to buy cat dry food on BYMit. The delivery is fast & free.My buying experience is great and helpful on the website. I will buy it again.
8 December 2022
Great Black Friday deal and delivery…
Great Black Friday deal and delivery was prompt
29 November 2022
Happy with delivery
30 November 2022
Catherine was so helpful and amazing
Catherine was so helpful and amazing. I’m so grateful and happy she was able to help me get the items shipped to the US. She was the best and so on top of everything.
10 November 2022
Awesome service
Awesome service, usually use Paws but they have let me down time and time again, will use you guys in future! Thanks
16 November 2022
Amazing service and great selection
18 November 2022
ByMiT - Impressive Products - Exceptional Service
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus. Service and delivery were excellent. Truly impressive, so much so I have now set up a subscription. As they say, Actions speak louder than words.
17 November 2022
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