ByteTag Reviews 

130
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Two months later. No intention of fixing the very simple technicals problems. I think maybe two people work there to sell tags and answer emails pretending they 'are working on it'. How hard is it... See more

Rated 1 out of 5 stars

Customer service does not exist. I adopted a pet Dec 2025 and as part of the adoption process, I could enroll with ByteTag. I signed up for a life time membership, created an account and thought I was... See more

Rated 5 out of 5 stars

I have tried dozens of pet tags and bytetag is by far the best. Waterproof, chew resistant, GPS location when scanned, and a lifetime warranty. With an easily updatable profile, it offers so much peac... See more

Rated 5 out of 5 stars

Our girl was diagnosed with Addison’s disease a year ago. So we were looking for something to put all of her necessary medical information on. Came across ByteTags and absolutely love them! Super easy... See more

Company details

About ByteTag

Written by the company

ByteTag is pioneering the next generation of pet identification, and they're the #1 best selling QR code pet tag. Since launching in September of 2021, they are now protecting over 250,000 pets across the world!

So, what makes ByteTag such an obvious choice for pet parents? Well, with ByteTag, you can
  • Display unlimited contact information (phone numbers and addresses)
  • Receive a text message, email, and push notification when your ByteTag is scanned
  • Receive your pet's current GPS coordinates at the push of a button
  • Display your pet's behavior, health, and vet information.
  • Toggle privacy mode to hide all of your personal information when your pet is not lost

When compared to traditional engraved tags, it's not hard to see why pet parents are obsessed with their ByteTags!

On top of all the amazing features ByteTag offers, they are also committed to customer satisfaction. Each ByteTag is covered under a lifetime warranty, so if your ByteTag breaks, you can get a free replacement -- no questions asked!

Contact info

2.3

Poor

TrustScore 2.5 out of 5

130 reviews

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No recent history of asking for reviews

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2.3

All reviews

(130)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tag is great

Tag is great! I get an alert every time someone scans it which my friends like to do put it curiosity! The information I want shown is there! the pink is also a pretty collar that looks great on my girl!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Great little tag for pets!

I take my dog off leash hiking often and have loved having this little tag for him. He’s medicated for seizures and I love that I can include that on his profile and also include multiple phone numbers where his aunts and uncles can be reached. This tag is worth every penny! It’s super easy to use and I love the variety of styles.

1 November 2022
Unprompted review
Rated 3 out of 5 stars

Not what it appears

I am giving the tracker 3 stars only because i probably bear some of the blame for the fact that it is not at all what it appears to be in their advertisements. I should have done more due diligence.This will NOT ACTIVELY track your pet. That is the ONLY reason we bought it. Super disappointed.

20 October 2022
Unprompted review
Rated 1 out of 5 stars

False advertisement, no refund, emails ignored

Bought 2 tags for my shollies back in late July. I was not impressed with the quality of the tags for they felt as if they would snap quickly with very active dogs. The tags were also advertised as NFC supported at the time of purchase, which was a big selling point for me. Found out the series 2 tags I was sent were not supported. I got the okay for a refund and sent out of the tags. The tags were marked as delivered Aug. 27th.

Fast forward to Oct 13th. I have yet to receive my refund with my last few emails going ignored.

Update: Still no contact from Bytetag. I contacted my credit card company to start a dispute

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Kudos to this company for providing such a wonderful service

I am an American living in Germany so generally it’s hard to get companies to deliver out of the country but I got it within two weeks of ordering it. The item was $19.95 and shipping was $15.34 for a total of $35.29. But then when Deutsche post delivered it to my door they made me pay them an additional €8.40 which I assume is the VAT tax. Kudos to this company for providing such a wonderful service. It was extremely easy to set up and easy to use. Great idea! Thank you ByteTag! I am updating my review because my dog was wearing the tag and took a bath in mud. She was filthy. I took her harness, the collar, including the bytetag And threw them in the washing machine. When it came out I was afraid the ByteTag would have gotten wet and ruined but it still worked perfectly. I tested it. I am soooo pleased with the product!

29 August 2022
Unprompted review
Rated 1 out of 5 stars

Cheap Quality and Poor Customer Service

I contacted ByteTag to find out why 3 of the 4 tags I ordered have no attachment ring. This was their reply:
Good afternoon Alicia! The silicone tags do not come with a ring, we are leaving that up to the owners to use a ring that is suitable for their pups activity level. Most collars do come with an attached ring or they can be found at any local pet store and Amazon. :)
———————

That’s ridiculous and shamefully CHEAP.

My dogs’ collars have the large ring but a ring is needed to attach a tag to the collar.

$84.80 purchase and now I have to order rings from Amazon to accommodate these expensive dog tags??? Not happy at all.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

A Nightmare!

When I received my byetag, it did not work. It appears as though the QR code was never activated. Therefore, when scanned, it gave an error message - thereby rendering the product completely useless. I contacted customer service multiple times over months. I received one email asking for a photo of the tag, after that, silence. I could not get the issue resolved, could not initiate a return, could not speak to anyone. I ended up having to challenge the purchase with my credit card company, who refunded me. This is such a waste of time and money! Don’t buy it!!

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Great New Pet Tag Company

A fantastic, professional company that provides excellent service and technology. These are the best dog tags out there, in my opinion. Easy to browse and shop their website, products are extremely reasonably priced, and customer service is top-notch. They have a social media presence and even an ambassador program, which is a great incentive for customers.

23 May 2022
Unprompted review
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