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Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Information provided by various external sources

byTiMo creates garments honestly and with integrity, bringing modern romance to timeless craftsmanship. Fashion Clothing & Accessories For Women. Webshop >


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Weak customer service

I ordered a dress from this company. The dress came very quick, in 3 days (Norway- Finland).
Dress was defective - shoulder pads were different size - and I did sent it back with a feedback. I wanted a new product. I also had a doubt about the right size and got a help about it from the customer service. After that the customer person asked if I could place completely new order about the smaller size. Never had this kind of request - and this was a expensive dress (565e). I answered that I will not do that, and that I want to cancel the order. She answered that normally this would not be a problem to send a new one under the original order, but that she tried to make a shipping label but my adress was somehow invalid. There was not any problems with the address at the original order.
So I answered again that I want to cancel the order.
The customer service is poor- there is a phone number (”customer line”) but there is nobody answering the phone, just a answering machine. Answering the mails is slow. Hope they get improved the service.
The dresses are beautiful - but also some quality monitoring is needed.

8 April 2025
Unprompted review
Rated 3 out of 5 stars

Portrayal slightly off, disappointing for the price.

I bought two dresses, the Pale Lace Crochet Puffed Dress and the Blooming Autumn Gathers Dress. First of the crochet dress is lovely, however it is slightly uncomfortable to wear; where the sleeves attach to the main body it feels as though the edges of some coarse fabric is dragging along your skin. Otherwise a very lovely dress!
As for the other, the Autumn Gathers dress, it is not really the colour that it's portrayed as. On the website it is a very light green, almost pastel-ish, however it is way darker, more of a dark pine green. Very comfortable, and very cute.
I will be keeping both, however it is very disappointing considering how much money was spent.

30 December 2022
Unprompted review
Rated 4 out of 5 stars

Quick shipping, beautiful dresses

If you look for the perfect boho, 60s or 70s vibe, very feminine dress, you can find it with this brand. I have 3 dresses, one long gown and 2 short. I put 4 stars because the prices are pretty high for not such noble materials (their products are viscose, polyester or some coton). But the cuts and design are just gorgeous.
The shipping is very quick.

29 August 2020
Unprompted review
Show reviews in all languages. (4 reviews)

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