Byveressa Reviews 

4
•
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

4 reviews

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3.3

All reviews

(4)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible company and terrible product

Would give no stars if that was possible. Incredibly poor quality product - looked nice from a distance but up close was obviously very cheap/flimpsy fabric, which was confirmed when I broke the FIRST day I used it. To the add insult to injury when to contacted the company they continued to offer insulting partial refunds (10%) then said the only way to get a full refund would be to for me to pay to return the item to China! Just a terrible company with a terrible product - avoid at all costs!

15 October 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect jacket received - Company refuse to pay shipping for return or give me a refund

I would give this Company zero stars.
Don't order from this Company.
I ordered a jacket which arrived and is totally the wrong jacket. I emailed to ask for assistance and had no reply. I sent an urgent request via their contact form, again with no reply. Meanwhile, I am stuck with a jacket that I didn't order, doesn't fit and no assistance on a resolution.
I then had an email offering 30% discount off another product. Still no help with exchanging or refunding the incorrect jacket.
I have now been offered a 15% discount to keep this jacket to avoid international shipping costs for return. How can they ask me to pay to return a jacket which they sent in error.
24 hours later again, still no offer of assistance with free shipping to return their item sent in error, but a final partial refund offer of 20% made.
Despite asking for escalation to somebody in seniority, this has not happened.
Another 24 hours later after sending photos of the jacket I ordered and the one received, they still will not acknowledge their mistake and insist they will only offer me 20% discount plus I will have to pay the shipping costs to return the jacket.
My battle continues. I am now seeking legal advice. My bank have now had to take this dispute over as the company are refusing to help me.

12 October 2026
Unprompted review

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