Byzantium Collection Reviews 

558
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

my friend brought me earrings from you and loved them so I got myself some more and fir another friends birthday as she liked mine very pretty I will use you again as the little bags are lovely aswel... See more

Company replied

Rated 5 out of 5 stars

Lots of coloured studs and other jewellery. I was looking for a particular pale purple stud called Provence Lavender as my Mum lost one of her pair a few years ago. After some searching I found this... See more

Company replied

Company details

  1. #122 of 289 best companies in Jewellery shop

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.8

Excellent

TrustScore 5 out of 5

558 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(558)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I had a small error in my order, I gave them a call and a lovely chap not only put it right, but gave me a small gift as compensation. Above and beyond type service!

28 February 2024
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Reply from Byzantium Collection

So pleased that we were able to sort the error, thank you so much for this lovely review : )

Rated 5 out of 5 stars

I have bought from your company and…

I have bought from your company and allso sold you products in my shop I used to have very good quality and it sold very well

15 January 2024
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Reply from Byzantium Collection

Thank you so much for taking the time to write this review, much appreciated.

Rated 5 out of 5 stars

Charming earrings

Charming earrings, people have commented how lovely they are.

Very quick delivery.

8 January 2024
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Reply from Byzantium Collection

Lovely, thank you for the review.

Rated 5 out of 5 stars

Perfect

Really fast delivery, lovely earrings. Recommended

13 December 2023
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Reply from Byzantium Collection

Thank you for this lovely review.

Rated 5 out of 5 stars

Nice necklace but didn't come in a box

UPDATE; same day reponse to my review from seller who are posting out a gift box to me. Thank you. I understand their explaination that sending in box cost more to post. Perhaps it could be clearer on their website (I didn't notice) and I would have been happy to pay extra for the necklace to come in a box. I would recommend the quality of the necklaces and their customer service :)

8 December 2023
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Reply from Byzantium Collection

Hi I have sent you a direct email if you could please check. We have sent out a gift box to your address in the meantime. Best wishes
Also update, many thanks for this. We are currently working on an option for gift boxing to add to order. This was really helpful. Many thanks

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