Passed on their threatening letter warning me of their plans to enforce a bank account levy, wage garnishment and forceful disclosure of assets via affidavit to my solicitor they are claiming I owe t... See more
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See what reviewers are saying
This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... See more
Company replied
This company is the worst... Have just sent me an aggressive email demanding £49 for a membership I cancelled on day one of joining.. Stay away, my solicitor has their email and we will be con... See more
Company replied
Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... See more
Company replied
Company details
- #3 of 3 best companies in Dating service
About C-Date UK
Written by the company
C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
For now or forever? It's up to you!
Written by the company
- Just sign up, relax and connect with your matches.
- Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
- Data protection? Absolutely!
- We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.
Contact info
United Kingdom
- trustpilot@c-date.co.uk
- c-date.co.uk
C-Date. Love your way
1.4
Bad
469 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didnt like the fact last Thursday you…
I didnt like the fact last Thursday you cut someone off mid conversation. It seemed pretty harsh and now I can’t get back in touch with them.
Lots of men are complaining that there are a lot of scammers using the site.
4 March 2026
Reply from C-Date UK
Hello Yvonne,
Thanks for your review and for sharing your thoughts.
We understand it can be frustrating when a conversation suddenly stops. Unfortunately, we can’t always be sure why a match disappears, it could be that the member decided to leave the platform.
Regarding scammers, we take reports of suspicious profiles very seriously. If something ever seems off, you can report the profile and our team will take a closer look. And if you ever need assistance, feel free to reach out via our contact form.
Best regards,
Lea
I like that there are no hidden fees or…
I like that there are no hidden fees or credits. You can chat and see who is online, read profiles, leave messages.
There are quite a few fakes and some who never answer messages but overall one of the better apps around
4 March 2026
Reply from C-Date UK
Hello Viking,
Thank you for your thoughtful review!
We’re glad to hear you appreciate the transparent setup on C-Date and the features like messaging and seeing who’s online.
We do work hard to keep profiles genuine, but if you ever spot suspicious accounts, you can always report them and our team is always happy to help via our contact form if you need assistance.
Your feedback is really valuable and helps us keep improving the experience for everyone.
Kind regards,
Lea
Reply from C-Date UK
Hello Kim,
Thanks for sharing your experience!
C-Date is mainly used by adults looking for casual connections, so it might not always match everyone’s expectations. We totally understand that this can be frustrating if you were hoping for something different.
If you’d like tips on connecting with members who share your interests, our friendly customer service team is always happy to help via our contact form.
Best regards,
Lea
Reply from C-Date UK
Hello Paul,
Thank you for your honest review.
We take the authenticity of profiles on C-Date very seriously and use moderation tools to detect and remove suspicious accounts. Customers can always report any profiles they find questionable, which helps us keep the community safe and genuine.
If you ever need assistance with anything, our team is always happy to help via our contact form. We appreciate your feedback and are continuously working to improve the experience for all members.
Kind regards,
Lea
good site but a lot of time wasters
4 March 2026
Reply from C-Date UK
Hello Michael,
Thank you for your positive feedback!
We’re really glad to hear that you generally enjoy using C-Date. We understand that sometimes conversations or connections may not always develop the way you hope, which can happen on any dating platform where people have different expectations.
We truly appreciate your feedback and hope you’ll continue to have positive experiences and interesting connections on the site.
Kind regards,
Lea
Not great service
Not great service. I’ve requested multiple times to deactivate my account with no response from the customer service or support team.
4 March 2026
Reply from C-Date UK
Hello Mrjay,
Thank you for your feedback!
After checking your account, we can see that our customer service team had been in touch and shared how to cancel your membership. To make things easier, we’ve gone ahead and cancelled your premium membership as a goodwill gesture, so it won’t be renewed.
Just a friendly tip; sometimes our emails like to hide in your spam or junk folder, so it’s worth keeping an eye out there. We hope this helps, and we really appreciate you sharing your experience!
Best regards,
Lea
Reply from C-Date UK
Hello Matthew,
Thanks for your review.
We’re sorry to hear that you’re experiencing these issues.
We haven’t been able to reproduce the problem on our side, so to help us investigate, please send a screenshot of the issue via our contact form on our website. Our team will be happy to check it and assist you as quickly as possible.
Best regards,
Lea
Absolutely full of AI
Absolutely full of AI. Waste of time. Don't waste your time let alone your mother. X
4 March 2026
Reply from C-Date UK
Hello Mark,
Thank you for sharing your feedback.
At C-Date, profiles are created and managed by real members, and we use moderation systems to detect and remove suspicious or non-genuine accounts. Maintaining an authentic community is very important to us.
If you ever come across a profile that seems questionable, we encourage reporting it so our team can review it. We appreciate you taking the time to share your concerns. If we can help you with anything else, please contact us via the contact form on our website.
Best regards,
Lea
Just not much response and not many…
Just not much response and not many local people to me
4 March 2026
Reply from C-Date UK
Hello Steve,
Thank you for your review.
The number of responses and nearby matches can vary depending on factors such as location, preferences, and the current activity of members in your area.
We’re continuously working to grow and improve the community, and we appreciate you sharing your experience.
If you would like us to check this in more detail, please contact us via the contact form on our website and we will be happy to assist you.
Best regards,
Lea
Don’t waste your money lads…
Full of fake accounts women get it free blokes only see about 10 profiles max. Nobody is ever local. Don’t waste your time and money
4 March 2026
Reply from C-Date UK
Hello Andy,
Thank you for sharing your feedback.
At C-Date, we take the authenticity of profiles very seriously and use various checks to detect and remove fake accounts. We also continuously review reported profiles to help maintain a genuine member base.
Profile suggestions depend on several factors which can affect how many matches are visible and how close they are geographically.
We appreciate your feedback and are always working to improve the experience for our members.
Kind regards,
Lea
Scam scam scam
Scam scam scam, don’t use at all. Fake profiles, no cancellation process and then they send threatening emails.
Should have read the reviews first, now they’re attempting to bully me into further payment.
STEAR CLEAR AT ALL COSTS, BUNCH OF CON ARTISTS.
Surprise surprise they reply quickly to being called out.
Not to be trusted or used, total scam.
10 February 2026
Unprompted review
Reply from C-Date UK
Hello Chris,
C-Date is a legitimate service, and we do not use fake profiles. We also have a clear cancellation process, which is explained in our Terms & Conditions and available via our website.
We would like to review your case and clarify the situation. Please contact our customer support via our contact form on our website with your account details so we can assist you directly.
Kind regards,
Lea
I tried to cancel my membership asking…
I tried to cancel my membership asking my card details for cancellation why you need card details .please cancel my subscription.
26 January 2026
Unprompted review
Reply from C-Date UK
Hi,
Cancellations are completed via the cancellation form at the bottom of our homepage, where we ask for basic account details, so we can identify the correct subscription. - no card numbers are required to cancel.
If you still run into any issues, our support team can also be reached via the contact form on the website.
– Noel
it's a scam
it's a scam. and now they've resorted to a collection company that I owe 600 euros. I don't have any agreement with them. I don't recommend it, stay away from them.ITS SCAM COMPANY
28 December 2024
Unprompted review
Reply from C-Date UK
Hello,
We are a legitimate company and do not issue collection requests without a valid contract or outstanding balance. If a subscription was created and not properly cancelled according to the agreed terms, reminder or collection procedures may be initiated.
As we cannot identify accounts from a public review, we kindly ask you to contact us directly via our contact form with the email address used during registration. This will allow us to review your case, and clarify or resolve the matter appropriately.
Best regards,
Lea
A scam and a con put together by a IT…
A scam and a con put together by a IT who should be fired sacked and dismissed
You will be forced to message women at retirement level and that look like your grandmother old whilst all young and pretty london girls are made to disappear
11 December 2025
Unprompted review
Reply from C-Date UK
Hello David,
We’re sorry to read that you’re dissatisfied with your experience.
However, it’s unclear how our IT team would be responsible for what you’re describing. We would also like to clarify that nothing is forced on our members: you are always free to choose who you contact and to adjust your preferences at any time.
Our platform connects people based on the search criteria and preferences they set themselves. Many of our members successfully meet people they are looking for. If the profiles you are seeing don’t match your expectations, we recommend reviewing and widening or adjusting your search criteria to improve your matches.
If you’d like help with your settings or have specific concerns about your account, our support team is always available to assist.
Best regards,
Lea
Its a scam I will not pay a penny to…
Its a scam I will not pay a penny to them in fact if you live in the UK you can sue them for harassment if they continue drmand money. This is due to unfair and unlawful business practices. Cancel all payments to them via your payment method and screenshot all emails sent to them ie cancelation requests and also all emails received from them and rack up the evidence. This is a exploitative fake business. Steer clear
7 October 2025
Unprompted review
Reply from C-Date UK
Hello David,
We’re sorry to hear about your negative impression and your concerns.
We want to clarify that we are a legitimate service and operate in compliance with applicable consumer and data protection regulations. Cancellation requests can be submitted directly via our online cancellation form available on our website's homepage.
Once a cancellation is processed, no further payments are required.
After checking your account, we can see that we have informed you of our cancellation methods on time.
If there is any misunderstanding or difficulty during the cancellation process, we are always available to help.
Best regards,
Lea
Fakes accounts everywhere
The worst dating site ever. Fakes accounts from right to left:( Full of pretend people and dont start me on the fact that they charge you to cancel the account!!! Discusting:((
13 October 2025
Unprompted review
Reply from C-Date UK
Hello Jean-Marc,
We are sorry you didn't enjoy our site. We can assure you that we take fake profiles very seriously, all accounts are regularly monitored, and any suspicious ones reported by users are reviewed by our Security Team.
We have checked your profile, and we can see that we have informed you about our cancellation methods. Please note that this can easily be done via our online cancellation form and no payment is required in order to do so.
If you need any further assistance, please contact us via our contact form and we will gladly assist you.
Kind regards,
Lea
Disgusting, exploitation business.
This is nothing short of a scam. I to got sucked into the premium service without warning. When I tried to cancel I found it was near impossible. I stopped payment with PayPal and 4 month later got a letter from a debt collection agency in Luxembourg. When I contacted c-date they basically said that the email id sent them to cancel my subscription wasn’t valid so there was nothing they could do. Absolute scum. Steer well clear.
Update post c-date response: I emailed you to cancel my subscription as your website and online form make this impossible. You know that you make it as hard as possible to cancel the subscription, this is obviously part of your business model.
I have reached out to your service team and they are obstructive and unhelpful. I reiterate -you are perhaps the worse company I have had to deal with… ever. Have a word with yourselves.
Second update:
As I have clearly stated, I couldn’t cancel via your website because the account wasn’t registered to an email address I knew. I emailed you one month before cancelling via PayPal and didn’t receive a reply. I have explained this to your customer service team multiple times.
I have reached out to your customer service team and they have continued to be obstructive and dismissive. Sending the same circular replies.
As a business you refuse to take any responsibility for your actions. Your actions are morally disgusting. Your business model is clearly designed to exploit people. I suggest if you haven’t got the skills to compete in the dating market in a moral way you should admit you’re useless and go and do something else with your lives, preferably away from the rest of society.
Update 3: stop trying to sound professional and empathetic on here. Its nonsense. Your answers are circular both on here and with your customer service team. You don’t care about your ‘customers’, you’re scammers.
23 August 2025
Unprompted review
Reply from C-Date UK
Hello Mark,
We’re sorry for the frustration you’ve experienced. Please note that stopping payments via PayPal is not the same as cancelling your subscription on our website. To ensure cancellation is valid, it must be done through our online cancellation form, which is designed to make the process simple and secure.
If you ever encounter issues, our support team is always here to help and can be reached through our contact form. We encourage you to get in touch with us directly so we can review your case and assist you further.
Best regards, Lea.
Thank you for providing your information. Unfortunately, we are unable to locate any profile registered to this email. We advise you to contact us directly via our contact form on our website or via our customer service email address directly.
You can reach me directly at cdate-trustpilot@c-date.co.uk and we'll be able to look into this together. We are unable to discuss personal matters on a public platform such as this one.
Thanks for your understanding.
⭐ 0 star
⭐ 0 star
Warning from a Google Local Guide (Level 7):
My mistake was not reading the reviews before signing up. Just like hundreds of others, I was suddenly a “premium” member without realizing it, and a huge amount was charged from my account. I first thought it was a one-time payment – but the next month the exact same massive charge happened again.
Canceling was a nightmare: login loops, broken forms, and only copy-paste responses from customer service. Only after quoting EU law did they reluctantly agree to stop my subscription. I received written confirmation, but based on other reviews I still expect fake invoices and threats to come.
👉 And before C-Date replies with their usual “it’s easy to cancel via our form” – no, it’s not. That’s exactly where the scam lies.
💀 This is not a dating service. It’s a business model designed to make cancellation as difficult as possible and drain as much money as they can.
As a Local Guide, I strongly warn everyone: stay away.
14 August 2025
Unprompted review
Reply from C-Date UK
Hello Tony,
We’re sorry to hear about your experience and understand your frustration. Please note that you became a Premium Member when making your original purchase, and information about cancellation requirements and automatic renewals was provided before completing the transaction. Our aim is always to make managing subscriptions as clear as possible, and if the cancellation process ever seems confusing, our Customer Support team is here to help and guide you through it.
Best regards,
Lea
Absolutely shocking company and their so called solicitors
Absolutely shocking, my details were used fraudulently to register with this site. I've been hounded by their solicitors based in Frankfurt for money on a membership that I didn't take out. I've explained that to the solicitors "Advokat Radoslav Koychev" with documentation from the police but they still pursue the monies. I've been informed by the detectives looking into the case that many cases are ongoing.
Update, seriously Lea or should I say the random bot who is updating. how can I have cancelled my account when it was set up fraudulently
And as you can see from the reply below they have no concept of what is going on. We have reached out Lea to your customer services team to be told they have no information regarding this and to speak directly with the solicitors as it's in their hands now. So I'm not sure why your telling me to go back to customer services when they won't talk to us. I would presume that they C-Date and Advokat Radoslav Koychev solicitors work in this scam together. If you read reviews of the solicitors, they're equally bad reviews.
It will be interesting to see the outcome of the police investigations ☺️ and in relation to the trading standards of C-Date and the aggressive approach of Advokat Radoslav Koychev
further to note that the act of knowingly pursuing an individual for a debt which is not owed may constitute a criminal offence under Section 40 of the Administration of Justice Act 1970 UK
29/10/2025
They now instruct another dodgy solicitor
T&D Rechtsanwälte GbR
Hindenburgstrasse 82-86
45127 Essen
Germany
If you look at their Google reviews, equally illegal and dodgy
12 August 2025
Unprompted review
Reply from C-Date UK
Hello Lee,
Your account wasn’t cancelled before the renewal took place, and we didn’t receive any timely communication to stop the charge. We also attempted to contact you twice about the unpaid invoice. As no payment was made, the matter was escalated to an external agency, and you’ll need to get in touch with them directly if you wish to dispute the claim.
Best regards,
Lea
They are frauds say they have sent me…
They are frauds say they have sent me reminders for payment nothing now have a letter from a debt collector never
Avoid these chalitans
4 August 2025
Unprompted review
Reply from C-Date UK
Hi Mark,
We're sorry to hear about your experience. Our system sends reminders to the email registered on the account before any case is handed to a debt agency. If you didn’t receive them, they may have gone to your spam folder.
Please contact us via our website's contact form so we can review your case and assist you properly.
Best regards,
Lea
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