No one is reacting on my messages or phone calls. Request for adjusting the contract but no response at all
Company replied
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It took to much time; the payments from bank is not organised. We need to pay each time to the post office. There is obviously a communication problem. Rest is fair enough. I have wrote an answer usi... See more
Company replied
simple to use the app to find out the remaining finance amount to be paid, based on the information received , transferred the amount as per instructions and within 15 days my account was closed
L'operatore del call center mi ha risposto in maniera cortese e soprattutto efficace
Company replied
Company details
About CA Auto Bank
Written by the company
Come possiamo aiutarti?
Se stai riscontrando un problema con i servizi di
CA Auto Bank entra in contatto con la nostra Assistenza:
I nostri operatori rispondono dal Lunedì al Venerdì
dalle 8:00 alle 19:00 e il Sabato dalle 8:00 alle 14:00
dalle 8:00 alle 19:00 e il Sabato dalle 8:00 alle 14:00
Consulta le faq per trovare chiarimenti e risposte ad ogni dubbio sui finanziamenti e sui leasing di
CA Auto Bank
LA BANCA DELLA MOBILITÀ PER UN PIANETA MIGLIORE
Written by the company
- CA Auto Bank unisce un secolo di esperienza e successi alla forza e alla visione propulsiva del gruppo Crédit Agricole Personal Finance & Mobility. Una combinazione che le permette di estendere il proprio raggio d’azione in ogni settore della mobilità, con grande attenzione ai veicoli più innovativi e sostenibili, come quelli elettrici ed ibridi.
Contact info
3.8
Great
8K reviews
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Cortesia e professionalità dell'…
Cortesia e professionalità dell' interlocutore.
Approfondimento del motivo della assistenza.
7 August 2024
Reply from CA Auto Bank
Gentile Salvatore, grazie per la sua recensione, la sua opinione è per noi molto importante. Lavoriamo per rendere i servizi della nostra banca digitale rapidi e di facile utilizzo per tutti.
I spoke to a love lady today called…
I spoke to a love lady today called Mariam Maneer. She was very friendly and very helpful . Great customer services.
2 August 2024
Unprompted review
Reply from CA Auto Bank
Dear June, thank you for your review, your opinion is very important to us. We work to make our digital bank services quick and easy to use for everyone
L'operatore del call center mi ha…
L'operatore del call center mi ha risposto in maniera cortese e soprattutto efficace
15 July 2024
Reply from CA Auto Bank
Gentile Vincenzo, grazie per la sua recensione, la sua opinione è per noi molto importante. Lavoriamo per rendere i servizi della nostra banca digitale rapidi e di facile utilizzo per tutti.
EFFICIENZA E CORTESIA
PERSONALE PREPARATO, CORTESE ED EFFICIENTE.
HO RICEVUTO TUTTE LE INFORMAZIONI E LA DOCUMENTAZIONE CHE MI OCCORREVA IMMEDIATAMENTE.
10 June 2024
Reply from CA Auto Bank
Gentile Cliente, grazie per la sua recensione, la sua opinione è per noi molto importante. Insieme al nostro customer care lavoriamo ogni giorno con l’obiettivo di promuovere una nuova idea di mobilità, chiara e con soluzioni sempre aggiornate.
Good customer service is exceptional.
Good customer service is exceptional.
10 June 2024
Unprompted review
Reply from CA Auto Bank
Dear Customer, thank you for your review, your opinion is very important to us. Together with our customer care we work every day with the aim of promoting a new idea of mobility, clear and with constantly updated solutions.
They never answer phone or email
They never answer phone or email. Once you signed with them not possible to get in touch to pay back the loan.
1 April 2024
Unprompted review
Reply from CA Auto Bank
Dear Customer, we confirm that we have shared your information data with Customer Care for verifications related to your case. You will be contacted as soon as possible with updates. If in the meantime you have any further information to communicate to us, we invite you to write to customer.care@ca-autobank.com by entering the code TP1965 in the subject
Professionalità e cortesia top
16 April 2024
Reply from CA Auto Bank
Gentile Cliente, grazie per la sua recensione, la sua opinione è per noi molto importante. Lavoriamo per rendere i servizi della nostra banca digitale rapidi e di facile utilizzo per tutti.
Reply from CA Auto Bank
Dear Customer, thank you for your review, your opinion is very important to us. We work to make our digital bank services quick and easy to use for everyone
Reply from CA Auto Bank
Gentile Lucia, grazie per la sua recensione, la sua opinione è per noi molto importante. Insieme al nostro customer care lavoriamo ogni giorno con l’obiettivo di promuovere una nuova idea di mobilità, chiara e con soluzioni sempre aggiornate.
Dal preventivo all'acquisto ho trovato…
Dal preventivo all'acquisto ho trovato personale fantastico,disponibilissimo
6 March 2024
MASSIMA SERIETA' E DISPONIBILITA'.
MASSIMA DISPONIBILITA', CORTESIA ED EFFICIENZA. PERSONALE UMANO E COLLABORATIVO.
15 February 2024
Personale molto disponibile e cortese
13 November 2023
Personale competente e disponibile.
25 September 2023
communication problems
It took to much time; the payments from bank is not organised. We need to pay each time to the post office. There is obviously a communication problem. Rest is fair enough.
I have wrote an answer using the code they provided; they answered stating that I need to indicate he contract number and codice fiscale. SO SOLUTION YET.
25 May 2023
Reply from CA Auto Bank
Dear customer, we understand that our assistance has contacted you. For further issues do not hesitate to get in touch with us at customer.care@ca-autobank.com, specifying the TP1666 code. We also ask you to state your name, surname and a telephone number. Thank you.
Disponibili e cortesi
2 April 2023
Efficienza e chiarezza
13 February 2023
Super veloce
26 February 2023
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