The elegoo centauri carbon printer is working mostly okay, the wifi won’t connect to the elegoo slicer unless I power off the router and 15 seconds later power back on. I need to use a usb stick to tr... See more
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Review summary
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Everything I've ordered from Elegoo Canada has arrived and been exactly what I ordered/wanted. I once bought a part from the big "A" and unfortunately it arrived as something someone had already taken... See more
Would be a definite 5 star rating except I've had to wait a long time for my full order to be delivered. Still waiting! The printer works well. 20 hours of printing with no problems. One synchronizat... See more
Company details
Written by the company
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Contact info
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- ca.elegoo.com
4.2
Great
766 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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What an amazing 3d printer
What an amazing 3d printer! Centauri Carbon. If this is the base model...
14 April 2026
need more support with third party vendors
I have received the main purchases Mars 5, mercury XS bundle, the marsmate. but i have not received the items that were shipped via third party, and am not getting any response from their customer support.
14 April 2026
Reply from ELEGOO CA Store
Dear customer,
We apologize for the delay. We have sent you an email to learn more and offer our help. Thank you for your patience.
Best regards,
ELEGOO Team
Products came quickly were reasonably…
Products came quickly were reasonably priced and with free delivery!
13 April 2026
Would be a definite 5 star rating…
Would be a definite 5 star rating except I've had to wait a long time for my full order to be delivered. Still waiting! The printer works well. 20 hours of printing with no problems. One synchronization problem which took a day to figure out. Good product, at a great price.
14 April 2026
Great filament!
Elegoo PETG-CF prints very well. It was a great price. Shipping was speedy.
14 April 2026
Awesome printer and materials
Fast shipping, we'll packaged, and great products, working right out of the box!
13 April 2026
Disappointed! Still no Multi-color printing!
The Centauri Carbon prints Pretty well and is quite fast, however, the one major selling point for me was the promise of multi-color printing. Now Elegoo has replaced this machine with the Carbon 2. If affordable, multi-color printing is not made available for this Printer, I will never buy An Elegoo product again. There are other affordable multi-color printers on the market to choose from. I hope Elegoo can show that my purchase was worth it.
21 April 2026
Reply from ELEGOO CA Store
Dear customer,
Thank you for your patience. The multi‑color system for Centauri Carbon 1 will be released soon — we truly appreciate you giving us a little more time. Your support means a lot.
Best regards,
ELEGOO Team
Great quality
Printer delivery was very quick. I printed the demo rook piece with default settings in grey tough resin and it printed beautifully. The X-Y resolution is so high, and the layers so thin, that you can barely notice that it's a 3d print. In other words, the prints are very high quality.
7 April 2026
saturn4 ultra16
saturn4 ultra16 - really great printer. Great design and features. Camera is awesome to check progress remotely. Amazing detailed prints.
7 April 2026
I am honestly so disappointed…
I am honestly so disappointed I decided to shop with Elegoo! My Centauri Carbon 2 came with 3 notable cracks inside the unit across the bottom. I reached out immediately to Support and they suggested I fix it MYSELF with a repair part. They then asked me to repackage and ship it back before they'd send out a replacement unit, which has taken 2 weeks to get back to them (received the initial shipment in only 3 days). Still waiting for a new one to get sent out. Not even a roll of filament offered as an apology for this experience. Brutal customer service!
25 March 2026
Reply from ELEGOO CA Store
Dear customer,
We're sorry to hear about your experience.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team
I purchased the Centauri carbon
I purchased the Centauri carbon. Not a great printer at all. Very loud and poor print quality. Two months later you came out with the Centauri carbon 2. Not fair at all. I feel like I was misled to think that there was going to be AMS solution, later to find out there wasn't. Never will I buy an Elegoo printer again.
7 April 2026
Reply from ELEGOO CA Store
Dear customer,
We apologize for the disappointment. The multi‑color system for Centauri Carbon will be released soon — thank you for your patience. If you have any questions, please contact us at https://elegoo.com/pages/contact-support.
Best regards,
ELEGOO Team
It is a very good product
It is a very good product, the Neptune 4 Max, my only wish is that there were more readily and handily available sites to procure information about exact specs on items I wish to print, and as well an enclosure for the printer would be nice, but it is understandable as to why it doesn't come with one as it's a very large printer and I would assume that the upfront price of it would be much more if it came enclosed
7 April 2026
Delivery was very fast.
26 March 2026
Fantastic Delivery service
Fantastic Delivery service, excellent product, can't beat the price as well.
Very good deal! 5 star!
6 April 2026
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