I had an issue today on my protein app, when I got to the chat, Imogen made sure all my enquiries where answered and even went the extra mile to offer me some peace of mind on my purchase.
Company replied
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I had an issue today on my protein app, when I got to the chat, Imogen made sure all my enquiries where answered and even went the extra mile to offer me some peace of mind on my purchase.
Company replied
Absolutely unacceptable experience with MyProtein. I ordered CA$557.48 worth of supplements and instead received an old, opened bag of vanilla protein spilled all over the box, plus a rand... See more
Company replied
Clear Protein has been such a game-changer when it comes to maintaining proper nutrition. Gone are the days of spitefully downing milkshakes after a hard workout. The juice like consistency and taste... See more
The texture of the product is rather chalky. The taste is rather chalky as well since it is unflavoured. I reckon this would have gotten fixed by adding milk instead of water, but the chalky texture s... See more
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The texture of the product is rather chalky. The taste is rather chalky as well since it is unflavoured. I reckon this would have gotten fixed by adding milk instead of water, but the chalky texture still remains. Additionally, no matter how much I shake, the product doesn't seem to dissolve in liquid, instead, chunks would stick and adhere to the top and bottom of my bottle. This isn't the same experience I have with the regular protein isolate products.
I ordered a pair of grey shorts and it still has not arrived. It was due two weeks ago and I still have not heard any updates or response as to why I am still waiting.
Order number is 265099214
i ordered this protine so many times
i love it and every time come on time
I was really happy with the protein powder I ordered. It is the best one I have ever had. It blends really well and you don't get this weird after taste. Also the shipping was surprisingly fast. I will definitely get some more
Mocha flavour is amazing and i'm happy there's no caffeine in it. High quality, mixes easily, great taste, plus i picked it up on a black friday special.
Highly recommend!
its too sweet... its syas 0 sugar but artifical sugar is too much in your protein... 1st and last pack from my proteinp
This is my second purchase and I am just as satisfied as I was the first time. This is a great product and I will be ordering again and again.
Thank You Myprotein.
Took a long time to get package; other than that quality stuff
My protein has some of the best blending protein out there. Its so smooth its crazy. Love the stuff.
Fast service and good price. Glad I decided to take this one small step in prioritizing my health.
Very tasty protein powder. Having tried a few different types, I can whole heartedly say this is my favourite. Vanilla is definitely the way to go.
I ordered unflavored whey isolate and micellar casein. Great products. My only issue is the resealable bags do not reseal well.
The service was really great, but one thing I've to say is that, i am not getting trial packs,
My friend ordered from my protein and he got trial packs.
*Other flavours
I am disappointed about that, otherthan that the service was really good, i had recommended myprotein, to some of my friends and 2 of them bought some goodies.
The bag was seal was open when I received the product.
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