CabBazar 

It was a good experience, initially I was reluctant to book online cab through cabbazar when I saw reviews and comments then got a confidence.
Cabs were not available at my location but still they tried last with additional charges and arranged a cab for me and service was good as sms confirmation, cab details including owner and driver details were shared prior to the journey.
You have to pay only 20% at the time of the booking and balance payment after journey completion.

Honestly..,,This is the most unreliable and diabolically dishonest company I’ve ever encountered. They don’t show up for bookings, their drivers demand additional payment and the company refuse any refunds. Don’t go anywhere near them and use someone like Uber instead.

Worst experience ever. We paid extra for our pets the driver didn't even know we had them. Infact he didn't even know our destination was bangalore he thought it was Mumbai. All night he played really loud banging music which disturbed my pets and I have a problem in my ear. I asked him to stop the music he didn't listen at all. Hated the whole ride.

I booked a cab to go to Kushinagar from Sunauli Nepal - India boarder. Booking confirmation, advance payment everything was ok so I travelled from London to Bhairahawa to go to Kushinagar. On the night before travel date which was 15 Jan 2026, they whatsapp me cab for Kushinagar cancelled due to driver not available, No alternative date or time but just cancelled. Cabbazar is Not a reliable, I will Never use their service and Not recommended.

booked a cab from ahmednagar to nashik through youll.
The experience was great.
politeness and humbleness with great care and courtesy was seen from youll and the driver.
Car comfort was upto its top excellence.
Had a great and comfortable journey.
My previous experiences with Cab Bazaar was also great.
Totally feel relaxed and comfort when you travel through CAB

Price was reasonable and they provide good service on time.

Good service

It is easy to book and available in case of any queries. They always provide prompt response from the driver and the help desk. In case of any error made while booking, the cab driver understands and ensures safe drop, unlike other service providers who does not listen. I always book them for my daughter's late flight arrival because I can trust them for safety.

prices are low and comfortable journey.
comfortable prices for poor people.must try every one

TERRIBLE TERRIBLE TERRIBLE

They issued me a voucher for a cancelled reservation. Then the voucher can only be used for advance payment.. the amount that will be credited is not shown a lot...

Very good and prompt service. Timely arrival of the driver. Also competitive rates of the taxi service, which makes it less expensive. Nice mode of payment which is by online transfer, so no need to carry cash. Hassle free and comfortable drive out of station with full family so we all felt safe with the reliable driver of the well reputed company- CabBazar. Thanks

Extremely Disappointing and Unprofessional Service

This cab service is absolutely unreliable and unprofessional. The cab was cancelled at the last moment by the company, without any prior notice or proper explanation. This caused immense inconvenience, stress, and disruption to my schedule.

What’s worse is the complete lack of accountability—no alternative arrangement, no timely communication, and no concern for the customer’s situation. Such behavior clearly shows a total disregard for customer commitments and time.

I strongly advise everyone NOT to depend on this cab service, especially for important or time-sensitive travel. If you value punctuality, reliability, and basic professionalism, stay away from this service.

Today’s Cab Booking Experience
Dear Cababzar Management,
I wanted to share my experience with today’s booking, which was quite troublesome from start to finish.
I booked a cab from Haridwar (Jwalapur) to Faridabad, but until 11:15 AM, I did not receive any driver details or proactive communication. Finally, I contacted customer care, and they asked me to wait for 15 minutes for driver assignment.
By 11:30 AM, I called again and was informed that the cab would arrive by 12 PM, but I would need to pay an additional ₹1000. This was surprising and disappointing because we had already agreed on a price. Charging extra at the last moment creates a very uncomfortable situation for customers.
Eventually, I agreed because I had no other option and couldn’t wait any longer at the car showroom. However, I strongly suggest that if there are changes in pricing or delays, customers should be informed well in advance. This allows them to make alternative arrangements or manage additional costs proactively, rather than being surprised at the last minute.
For reference, I paid a total of ₹4,163, whereas the agreed amount was ₹3,163.
This feedback is intended to help improve your service and ensure a better experience for customers in the future.
Regards,
Anoop

The girls at Customer Care behaving very rudely. They are looting customers money in all means. Literally they are fraud. I have two different mails with diif tariffs. Dont go for this.

Fraud company . They charge extra in the name of state tax and there are no fixed charges for state tax . When they gave me taxi of a different state than the state in which i am visiting , why should I pay tax for that ? After that I was changed to a same state taxi and the taxi driver charged me extra . This means if he gets a car on emi , he will also charge me the emi amount. If you insist on changing the car , they will not do so and they will ask to cancel ourself so that we are at loss .please don’t book through this company . Complete fraud

This is one of the worst taxi companies I have ever booked with!!
We booked a taxi in advance to take us from Kochi to Thekkady, and the driver arrived one hour late. After that, we booked another taxi to take us from Thekkady to Alleppey, where we were staying on a houseboat. We had to leave exactly at 7:00 a.m. to be on time for check-in. Our taxi was cancelled just half an hour before departure “because there was no cab available”. As a result, we missed our houseboat.
This morning, we were expecting a taxi to take us from Alleppey to Trivandrum. As you may have guessed, the driver did not show up. After calling the company, they promised to send another taxi by 10:30 a.m., but this one was also cancelled.
The worst part is that every single time we received a confirmation the day before. This is completely unacceptable!

TERRIBLE
For the third time in 2 days, Cabbazar didn't honor the (confirmed) booking, first from Thekaddy to Alleppey (we had to check in on a houseboat 12.00), the second time from Alleppey to Trivandrum. 3 no shows in 2 days, that is not the way to run a business! Today, a second driver was promised after the first one didn't show up, and again, the new driver was cancelled by the company 10 minutes before due time. Customer care is always full of apologies and excuses, but a contract is a contract. So, don't use this company, you are not sure to reach your destination.

Recently had the most horrible experience using this app, we had booked the ride from Ghaziabad to kalpa on December 08, 2025, after repeatedly calling them and asking them prior to booking if they will be able to seamlessly arrange the cab, brought to assurance by their assistance team we went ahead and booked the cab for our onwards journey, we were picked by the cab driver from our place at around 11 pm on the date mentioned, during our conversation with the driver we encountered the major error, the driver was communicated by the team that we were to arrive at our destination at kalkhar, unheard of the place I corrected him that we had booked the cab to Kalpa and showed him the booking on the app, at this revelation we were about 70 kms from our place, somewhere around Murthal, to the driver’s shock and after contacting the team, they suggested us to cancel the cab and get off wherever we were, the driver left us at the middle of the highway at around 1:00 am
It was highly unsafe and I was travelling with my girlfriend, we contacted the team over and over again and asked them to help with this situation, as we had already paid the advance, instead of assisting with the drastic turn of events, they had the audacity to ask us to book the cab again using the same app, after indulging in extremely unprofessional conversation by the support executive and upon seeing no alternative we decided to book the cab again, to which we had to pay 500 more and wait for another hour for our cab confirmation, we had luckily found a dhaba and nearby and waited there for an hour, no confirmation and call from cab bazar came to our rescue, upon losing all hope, we decided to cancel the search on cab bazar and look for alternative routes, we demanded refund of our amount spend and compensation for the hassle we had to go through, not to mention the unsafe conditions met during the experience, they refunded our amount in voucher which was really unethical and uncalled for, noone should ever even imagine to use their services, I highly believe they are mentally and physically unfit to run a business that requires and should cater to the safety of the passengers at the highest standards, finding so many people gone through the similar experience, I would wish none of the people have to go through the night we experienced, please beware of companies like Cab bazar and with their tainted and unethical practices, Chor bazar would be a very appropriate title

If only I could give negative review
While they think I have left the pursuit, I would like to remind that I have the evidence and I have also drafted a legal notice and sent it their way, also I would be reaching out the appropriate authorities now, to skip the hassle I ask them to refund the amount to my bank account ,voucher is useless to me and was not asked by me in the first place , I need my hard earned money in my bank account

I had a very poor experience with CabBazar for Mysore sightseeing, mainly due to billing discrepancies, lack of transparency, and extremely poor customer support. I strongly advise others to stay away.

Booking ID: 1099463

Agreed charges:

Advance booking amount: ₹718

Base fare (including tolls): ₹4,055.48

What actually happened:

Driver demanded ₹5,500 after the trip

My advance amount of ₹718 was NOT adjusted

Total amount paid by me: ₹6,218

Places covered:

Chamundi Hills
Mysore Palace
Karanji Lake
Venugopal Swamy Temple
Srirangapatna
Return to Salaam Centre

As per my calculation, the total distance was around 368 km, which means 79 km extra beyond the base limit.
However, the driver claimed 107 km extra and charged ₹11.20 per km, without any clear explanation or proof.

What made the experience worse was CabBazar’s customer support. Even after raising the issue, there was no proper response, clarity, or ownership taken. Support was slow and unhelpful, leaving the customer stuck between the driver and the platform.

The ride itself was okay, but billing confusion, non-adjustment of advance payment, and weak customer support completely ruined the experience.

Advice to future customers:
Do not rely on verbal assurances. Confirm advance adjustment in writing, or be prepared for unexpected charges.

Not recommended. Poor service and poor support.

Customer Support called us up in advance to inform me that they were having trouble locating a suitable driver and asked for 45 minutes more. They managed to get one within this time frame and provided us with a brand new car and an excellent driver who drove us from Mumbai to Pune with excellent skill and at an excellent pace, managing to fully compensate for the time lost waiting for the car.