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Cables Hero Reviews 11

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TrustScore 4 out of 5

4.2

Computer Hardware Company
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Company details

  1. Computer Hardware Company
  2. Computer & Accessories store
  3. Electronics Company
  4. Handicraft

Written by the company

Cables Hero | Artisan Website specialized on the manufacture of high-end customized USB keyboard cable, made in France. Each cable is unique regardless of style! ✨

Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

One of the best in Europe

After a lot of research I chose this vendor for a new coiled cable.
Their GMK themed design options are great if you are looking for inspiration or don't have any ideas on the color combination to choose.
There are lots of customization options directly on the website that many other vendors don't have (great choice of: cable layout, lenght, connectors type and color...), so you can create your ideal cable without having to make custom requests.

The owner is very professional and answers quickly to any communication.

The only negative is that the only shipping option is through the standard French postal service. If you live in another country, it means that once it reaches the border, the package is handed to your local postal service to complete the delivery and this process may take quite some time depending on where you live.

Also having an express shipping option in the future would be great.

19 June 2023
Unprompted review
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Reply from Cables Hero

My priority is customer satisfaction! Thank you very much for your full review.

Have a good day,
Cables Hero.

Rated 2 out of 5 stars

Disappointing

The cable quality seems good, but in no place other than the refunds page is it mentioned the provided cables are 2.0 only. Which now leaves me with an expensive unusable cable.
It costs nothing to have this information clearly visible at multiple steps throughout the process.

Additionally, the cable coil seems hastily coiled, presenting bumps in the cable.

21 May 2023
Cables Hero logo

Reply from Cables Hero

Hello!

Thank you for your review,
I'm sorry to hear you had a bad experience.

This information is also present in the FAQ part of the site.

if you weren't sure, why didn't you contact me privately to verify this information before ordering? i respond very quickly and I would have been happy to help you.

I will immediately add this information to each product description so that other people do not encounter this same problem in the future.

another point that I don't understand,
it's the cable with "bumps", I take photos of all my cables before each send, the "blade" cable style being original, soon i plan to publish a photo of your cable on my instagram.
Otherwise, i always try to do my best to pack all cables in the best conditions.


Again my apologies for this inconvenience,

Kind regards,
Cables Hero.

Rated 5 out of 5 stars

Great product

Great product, great site design, professional service. This guy rocks!

14 May 2023
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Reply from Cables Hero

Thank you very much for your comment!
Glad you had a good experience! :)

Cables Hero.

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