CA Cars Reviews 

65
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrive as a customer, leave as family. The team at CA cars are among the friendliest and welcoming you will ever find. They run a fantastic dealership and I know driving instructors from as far South... See more

Rated 1 out of 5 stars

I left 1 star because there is no option for no stars On delivery car beeded hoovering initially asked for aygo suzecar due to fuel economy got landed with a sporty 1500 aygo Within a week dri... See more

Company replied

Rated 1 out of 5 stars

Terrible company. I’m not sure anyone that works for them has any training in customer services. Their e-mails and telephone calls are so unprofessional. Paying an extortionate amount of money each mo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant and nothing short of exceptional service from CA cars. James Bingley went above and beyond to ensure I got the car I needed. Kept me informed throughout on what was a tricky situ... See more

Company details

  1. Car rental company

Written by the company

Monthly, Weekly, Daily and short term Contract Hire for new & used Dual control cars for Approved Driving Instructors, Schools and PDI's. Used Cars for sale. We are not C A Car Sales LTD in Peterborough. We have been receiving reviews for this company recently.


Contact info

3.8

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(65)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Out of this world service.

Cannot fault the service at all.
From the beginning when hiring at the start of 2020 when the pandemic started to buying the car in 2021 this team was exceptional. All the team were fantastic and very helpful throughout. I can't thank them enough for helping and supporting me through what has been a very difficult time. I will definitely recommend and use them again. Thank you again to Karen and her wonderful team, keep up the good work...

25 April 2021
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you so much Russell we are glad we could help!

Rated 4 out of 5 stars

Helpful and friendly staff.

CA was very helpful when the lockdown restrictions were first imposed and allowed for us to make reduced payments which I am very grateful for!
When it came to purchasing my lease car from CA Cars, the process could not have been easier and was completed within a day.
If I had to offer a tiny criticism it would be that the lease was a little expensive.

3 March 2021
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you Adrian, we are glad we could help. We always try to give our customers the best possible offer we can during these uncertain times.

Rated 5 out of 5 stars

Fabulous service

Fabulous service from start to finish particularly from Karen . Would definitely use them again .

6 February 2021
Unprompted review
CA Cars logo

Reply from CA Cars

Thanks Michele! I'll pass this onto Karen.

Rated 5 out of 5 stars

Can't recommend CA Cars enough

Can't recommend CA Cars enough. I've been with them since 2011, starting with leasing the cars and only switching to purchasing this car as I intend to keep it for some time. Whether leasing or purchasing I find dealing with these guys really easy; very helpful, friendly and knowledgeable. In terms of value for money, this particular model would have been over £20K from the Toyota dealer (and that was just the car, no duals fitted), from CA Cars it was £1699.00 with duals fitted. I will definitely be doing business with CA Cars for the foreseeable future.

5 February 2021
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you Steven for your kind words!

Rated 5 out of 5 stars

CA Cars

CA Cars

Amazing service, friendly service, personel service, you are not just a number. There are many contract hire companies on the market, but none of them provide the service that I have received from CA cars. they are a family run business that give you a chance and personal service. many thanks, keep up the good work

10 October 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Thanks Mark! I will pass this onto your account manager and i hope we can continue to give you the best service possible!

Rated 5 out of 5 stars

Customer service very good

Customer service very good, covid procedures in place, good range of vehicles, this is the second vehicle I have bought from them,also did an emergency lease a few years ago, I wouldn't go any where else, thanks guys

7 October 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you Adrian! Really glad we could help you out, if you need anything else from us please let us know :)

Rated 5 out of 5 stars

A really friendly and helpful service

A really friendly and helpful service, excellent correspondence and a good selection of vehicles were available. The security of Knowing you have a replacement vehicle on hand if required gives you piece of mind. The car I ordered was delivered as promised and ready to go. A professional service throughout, I would definitely recommend CA Cars.

2 September 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you Trevor, really glad we could help you out! If you need anything else giv e us a call and we will be happy to help.

Rated 5 out of 5 stars

Excellent service

Excellent service. Communication and customer service were excellent, particularly considering the effects of COVID-19. I arranged a contract before lockdown, the team worked hard to make sure I still had a car available when I began work - despite having to work to a very short timeframe.

2 September 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Thanks Tim! Glad we could help you out, if you need anything don't hesitate to give us a call.

Rated 5 out of 5 stars

Great service

Great service

I ordered a Ford Focus and it was delivered to my home address as promised. On the day of deliver the driver called me to confirm he was on the way and an estimated ETA. When he arrived the car was spotless, I will definitely use CA Cars again fantastic from the first contact with Karen and her great team.

21 February 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you so much for the review Ian, i've passed this on to Karen i'm sure she will be thrilled to hear that you are happy with us!

Rated 1 out of 5 stars

AWFUL AVOID

I left 1 star because there is no option for no stars
On delivery car beeded hoovering initially asked for aygo suzecar due to fuel economy got landed with a sporty 1500 aygo
Within a week drivers footwell mat came loose on inspection it was very worn
Asked for a replacement told to source it myself
Company now refusing to pay for time taken to source and purchase
The company has a pedantic attitude
No customer service
They even charge extra for toad tax
AVOID AT ALL COSTS

21 February 2020
Unprompted review
CA Cars logo

Reply from CA Cars

Dear Barry,

Thank you for your comments which are always noted and we are very sorry that you have been unhappy with your standard petrol Toyota Yaris, supplied with Road Fund Licence, ( as per our Maintenance package ), which was delivered at no cost to you.
CA Cars always do their utmost to give the very best level of service to all our customers. In the unusual event of an unhappy customer, we will always try to mutually agree on how to resolve the individual situation, which we did demonstrate by offering you a very fair refund back on your costs.

We are striving to improve our customer service procedures wherever possible and your Account Manager will be in touch with yourself again shortly..

Kind Regards

CA Cars

Rated 5 out of 5 stars

A first class service and very nice people...

It is very easy for me to tell you how delighted I was with the service I received from Clara and her team at CA Cars. Also I researched before I committed to CA Cars or any other company with my fellow ADI’s in my local area and 5 of my valued colleagues gave me wholesome recommendations for Clara and her company, where I received no recommendations for any of the other recognised brands.

What was fantastic was that Clara listened to me before making any recommendations and she gave me advice and options. I felt that I was able to choose and I did receive a car that I’m really delighted with. As a replacement to my previous car both for myself and the feedback I’ve had from my clients the new car is very welcome. As a hybrid equipped with a lot of extra technology and state-of-the-art, I am so grateful to Clara for enabling me to bring such a leading technology vehicle to my driving school.

The speed with which CA Cars was able to turn my wishes into a replacement vehicle on my driveway was breathtaking! My old school car was in need of replacement sooner rather than later and Clara was so resourceful in that she was able to source the replacement vehicle for me in virtually no time at all. There were a number of makes and models that she had available, but with the technology specifically that I was looking for, I was genuinely blown away with what she got for me and how quickly.

Many thanks Clara and CA Cars.

16 October 2019
Unprompted review
CA Cars logo

Reply from CA Cars

Hi, thank you so much for the review! I've passed this onto Clara she will be over the moon with your kind words.

If you need anything please get in touch and i'm sure we can assist you.

Rated 5 out of 5 stars

Really Good

Really Good, on my second lease with them.
Their return policy is fair.
I had two times when my car was off the road, they delivered a car to me with 24hrs each time.

11 July 2019
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you so much for the review! We hope you continue to use our service in the future, if you need anything don't hesitate to ask.

Rated 5 out of 5 stars

I would like to thank CA Cars for their…

I would like to thank CA Cars for their professional service. They had sorted out a brand new Peugeot for me on a number of occasions. Even when my car was no longer road worthy they sourced a car quickly and loaned me a car while I was waiting for a delivery of the new vehicle. I would particularly like to thank Richard who is always on hand to help if ever there was issues with my driving school car. I would highly recommend this company as they are honest and well placed to cater for driving school vehicles.
Many thanks.

5 June 2019
Unprompted review
CA Cars logo

Reply from CA Cars

Thank you so much for the review! We hope you continue to use our service in the future, if you need anything don't hesitate to ask.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look