Cachia Reviews 

558
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the products are exceptionally comfortable, soft, breathable, and made of outstanding quality materials that feel wonderful on the skin. Customers also deeply appreciate the exceptionally fast delivery service, gorgeous packaging, and the extremely smooth, easy online ordering process from start to finish. Some reviewers were not happy with specific fit or quality details. Consumers noted occasional issues such as clothing garments shrinking in length after washing, pockets featuring poor stitching defects, or specific items not fitting properly. Furthermore, a small number of buyers felt disappointed when certain pieces did not match their overall expectations regarding durability.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently mentioning outstanding quality and comfort.... See more

Quality

Consumers find quality to be positive, frequently describing the pajamas and garments as amazing,... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting smooth sailing from ordering to... See more

Order

Customers consistently note positive experiences with order, highlighting the smooth process from purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adore Cachia family matching PJ's they're our Mother's Day ritual to buy new ones each year. The quality is outstanding so comfy and breathable material. Thanks for making us look so fab!

Rated 5 out of 5 stars

The quality of these Pj's are amazing. I wear them sometimes as leisure clothing for around the house. Very comfortable and soft. Service delivery was completed in a timely manner. Will be orderin... See more

Rated 5 out of 5 stars

I have at least 10 pairs of cachia pyjamas and love them all! My latest pair is no exception! So comfortable, roomy fit, (great for relaxing) and excellent quality! The service is fast! Ordering is ea... See more

Rated 5 out of 5 stars

Absolutely love Cachia! Their collection is stylish, modern, and always feels on trend. Everything I bought — from clothing to accessories — is well made and looks exactly like it does in the photos.... See more


Company details

  1. Clothing Shop

Written by the company

CACHIA is an online Australian company based out of Melbourne, producing quality affordable sleep & loungewear. Our focus is to keep up with the latest trends, our custom designs are fun and fresh and will always keep you surprised. We source the highest quality fabrics to keep you #comfywithCACHIA at an affordable price point.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

558 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(558)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A love them

I love the way it n MM Ames me feel given that I am a large girl. This was the first purchase I made with them and it certainly won’t be my last

25 December 2023
Rated 5 out of 5 stars

5 stars every.single.time!

Cachia always delivers ⭐️⭐️⭐️⭐️⭐️
Service, speed, quality are always brilliant and have been from my very first purchase of the first Gigi release way back when….

25 December 2023
Rated 1 out of 5 stars

I placed my order two weeks ago also

I placed my order two weeks ago also, i understand it was part of black friday sales but it hasnt even been sent yet. Come on this is ridiculous lead times on dispatch even if you hundreds of orders it still shouldnt take that long. Very disappointing

18 November 2023
Unprompted review
Rated 1 out of 5 stars

Appalling shipping timeframes

Two weeks now I placed an order…..and it still hasnt even been shipped. Absolutely terrible, I emailed they are saying it may take 15 business days to process for shipping. Honestly 3 weeks before it’s even sent….then another week to get it. Cachia lift your game, nothing takes this long, I’m in Australia not the North Pole.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

I made my first purchase with Cachia on…

I made my first purchase with Cachia on Tuesday evening, by Thursday my order had arrived. Amazing quality pajamas, SO comfy & I love the designs Cachia has to offer. Will definitely be purchasing again

12 October 2023
Unprompted review

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