Site seemed a little off initially so was hesistant. Purchased a dell pen. Was considerably cheaper than dell website and expected delivery far sooner. Was delivered in two days and email corresponden... See more
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The cables could definately be longer, my two employees are pratically conjoint twins with the dual training head set. Also, it would have been nice if the USB connectors of the headsets did not have... See more
Company replied
I had never shopped with Cackle before so was a little apprehensive, but I'm happy I did, their service is seriously impressive. I ordered late on a Friday afternoon (4:06PM), my order was confirmed a... See more
they sent the item fast w/ invoice in a couple of days. like any other retail store, so definitely NZ based. not to sure where the bad ratings are coming from?, these guys are hardly worse than an... See more
Company replied
Company details
Written by the company
Cackle is a leading technology company helping business around New Zealand succeed in a digital world and keeping them connected by delivering latest IT and communications hardware equipments, carrier grade cloud phone system, and video conference solutions.
Contact info
Unit 1A, 5 Ceres Court, Rosedale, 0632, Auckland, New Zealand
- +64 (0) 9 368 5639
- sales@cackle.co.nz
- cackle.co.nz
4.5
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very easy to deal with
Very easy to deal with. Fast service and next day delivery. Couldn't ask for more.
28 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback :)
Great response to my query & quick…
Great response to my query & quick service
20 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback :)
The service was awesome
20 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback :)
supply of item was fantastic,
19 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback! If there is anything else we can improve please don't hesitate to let us know :)
From the first call to the last
From the first call to the last, all staff were very accommodating and consistent with a five* service. Thanks, Cackle.
Nigel @Eagle Ridge (the best wedding venue in New Zealand)
19 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Nigel :)
You guys were great
You guys were great, easy interaction and my replacement ear cushions arrived the next day.
19 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback :)
We received what we ordered within a…
We received what we ordered within a short time of the order being confirmed an email was received within hours of order and another received when order was dispatched.
Product as ordered and working as described.
All in all a very effective service from start to finish.
17 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Michael :)
Excellent advice and pre sales service
Excellent advice and pre sales service. Prompt delivery.
14 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Ian! :)
Very informative and helpful
12 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Ashleigh!
Excellent service
Excellent service, super fast and good communication. I liked the proactive approach.. an actual human being emailed me within half an hour of my order!
11 June 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Andrew! We take pride in our fast turnarounds. Look forward to doing business with you again :)
The team at Cackle are always a…
The team at Cackle are always a pleasure to deal with, always going above and beyond.
31 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Jamie!
Great service as usual!
31 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for your feedback Shayne :)
Reply from Cackle Telecommunications
Thank your for the feedback Ashleigh!
No problems
Purchased product - didn't meet our requirements and returned it.
No problem with transactions, I forgot to send one of the boxes back - they only charged a small restocking fee.
Very impressed
23 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Brian!
Amazing service
Amazing service! I placed the order and received it first thing the following morning. The product was exactly what I was after. Would highly recommend!
16 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Melissa!
Quick and easy to find what I needed…
Quick and easy to find what I needed and get it ordered. Lots of communication about the status of my order. Have used numerous times over a number of years and never faulted their service or product.
13 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Rebecca!
I was unable to work out what was…
I was unable to work out what was required and what would work (compatible) with our brand of IP phones, so called in for assistance. Got the most helpful person on the other end who made the process very easy. He was friendly and absolutely knew his product.
The service really was outstanding - Thank you!
8 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback John!
Amazing service and great product.
1 May 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Chrystal!
Great service and speedy delivery.
30 April 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Sue!
Excellent customer service
Excellent and timely service of the staff. The product works as expected. Staff-Karen was awesome in following up with the online order from shipping to delivery. Keep up the good work guys.
26 April 2019
Unprompted review
Reply from Cackle Telecommunications
Thank you for the feedback Preetam!
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