I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
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The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... See more
Company replied
The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... See more
As I live in Australia, Sydney, and my son and his family live in Paris Cadofrance gifts are just perfect treats to celebrate special occasions. It was my son’s birthday this weekend and Cadofrance cu... See more
Company replied
Company details
Information provided by various external sources
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Contact info
4.2
Great
466 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great experience and loved they had a…
Great experience and loved they had a vegan option and non alcoholic options.
7 October 2022
Reply from Cadofrance
Dear customr,
Thank you for this fine review. We are very happy to hear that you are satisfied with our product range. Such feedback is very important to us. Have a wonderful day.
The Executive VIP Fruit Basket was…
The Executive VIP Fruit Basket was great. The fruit was vert fresh and the presentation was beautiful. The basket that it comes in can also be re-used which is very nice. The delivery service as well was top notch. Thank you,
23 September 2022
Reply from Cadofrance
Dear Richard,
Thank you so much for this wonderful review ! We truly appreciate the time that you took to give such detailed feedback, and we have shared your kind remarks with the whole team. Thanks again !
Excellent customer service
Christine provided excellent customer service throughout the delivery process to ensure that my 'thank you' gifts were received as planned even though there were issues that she had to resolve. I couldn't be happier with the service provided and would highly recommend. The recipient was delighted with the gifts also!
2 September 2022
Unprompted review
Reply from Cadofrance
Dear Austin,
We are pleased to read that you are a happy customer and that you are satisfied with the customer service provided. We strive to give our customers a unique gift experience. Thank you very much and see you at CadoFrance !
The flowers were dead at the delivery
The flowers were dead at the delivery; the products were in box and not a basket as per website
4 August 2022
Reply from Cadofrance
Dear customer,
We are so sorry to hear this. A colleague of customer care will contact you, because something abnormal seems to have happened here. Every day, we do our utmost to deliver quality products to provide our customers with a unique experience. This is absolutely not a unique experience.
Reply from Cadofrance
Dear Geraldine,
Thank you for this review and we look forward helping you in the future with other gifts. Kind regards
Pleased with the products; delivery service needs improvement
The products are very nice and beautifully presented. I only have a problem with the way the deliveries are handled. A phone call to the recipient would save time and be more efficient. The delivery was delayed and had to be rescheduled which was disappointing to me, the sender.
25 May 2022
Reply from Cadofrance
Dear Catherine,
Thank you for this review. Please note that the receiver was not available at the first and second attempt. The delivery date was rescheduled then as the receiver requested and well delivered. Kind regards
Excellent Customer Service!!
24 May 2022
Reply from Cadofrance
Dear Jason,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France.
Delivered Late :(
Ordered on April 23rd for specific delivery date of May 6th, my friend's birthday. My parcel was only shipped out on May 5th, and did not make it on time. Expected delivery is not until May 9th. Why even have the option for a specific delivery date if they can't adhere to it? I ordered well in advance.
EDIT: Customer service is very responsive, kind, and proactive. I had a very pleasant experience communicating with them via email. While we weren't able to complete the delivery, they offered alternatives and relieved my stress about the situation. Thank you guys for your wonderful customer service team!
6 May 2022
Unprompted review
Reply from Cadofrance
Dear Cassie,
We are very sorry to hear the service provided did not meet your expectations. Meanwhile the customer service has contacted you by email and explained what went wrong. They offered you a commercial gesture as an apology for the inconvenience caused. Have a nice day!
Delighted with the quality of the item…
Delighted with the quality of the item and speed of delivery! Well Done CadoFrance.👏👏👏👏👏
17 April 2022
Reply from Cadofrance
Dear customer,
Thank you so much for this wonderful review! We truly appreciate the time that you took to give this detailed feedback. It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
Superb service and good quality product…
Superb service and good quality product delivered to my friends in France.
16 April 2022
Reply from Cadofrance
Dear Sue,
Thank you for your kind review. It was our pleasure to help with the delivery to your friends in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Excellent flowers
Excellent flowers, ordered for daughters birthday, who lives in Paris. She loved them. Price was very reasonable too. Thank you
13 April 2022
Reply from Cadofrance
Dear Jennifer,
Thank you so much for sharing this with us and we are so happy hearing that your daughter enjoyed the flowers. Thanks again!
Reply from Cadofrance
Dear Judith,
We are so glad to hear that your sister enjoyed the hamper! Thank you for taking the time to share your feedback. We really appreciate it.
Perfect gift
Top notch products, on time delivery. Made gift giving from a far very easy.
27 March 2022
Reply from Cadofrance
Dear sir/madam,
Thank you for this nice review and we are looking forward helping you with your future gifts. Thanks again !
GREAT SERVICE /
GREAT SERVICE /. FAST /. GOOD QUALITY PRODUCTS /. WILL USE YOUR SERVICES AGAIN IN NEAR FUTURE - THANK YOU
13 March 2022
Reply from Cadofrance
Dear madam,
Thank you for this kind review. We are very happy to hear that you had a great experience shopping on our website. Thank you again!
Reply from Cadofrance
Dear Carolyn. Thank you so much for this nice review. We are looking forward helping you with future delivery of gifts on CadoFrance.
Reply from Cadofrance
Dear Carla. Thank you so much for this nice review. We've passed it to the colleagues of customer service. Have a nice day!
My granddaughters loved the chocolates
18 February 2022
Reply from Cadofrance
Dear Patricia,
Thank you! Happy to read that you are a happy customer and that your granddaughters loved the chocolate gift! Have a nice day.
Excellent website
Excellent website, easy to navigate and order. Products are loved by my family and delivery is quick.
15 February 2022
Reply from Cadofrance
Dear Diane,
Thank you so much for your nice review! We are happy that your family enjoyed their gift and that you are satisfied with our website and our service. Have a nice day and we hope to see you soon on cadofrance.com!
was great!!!!
12 February 2022
Reply from Cadofrance
Dear Shay,
So nice to read that you are satisfied in all areas. See you soon on Cadofrance. Thanks again!
The gift I ordered arrived earlier than…
The gift I ordered arrived earlier than expected and I was kept informed of its progress throughout. Excellent service thankyou
5 February 2022
Reply from Cadofrance
Dear Traci,
Thank you so much for this wonderful review!
It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
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