Cahoot Reviews 75

I evaluated several 3PL options and settled on Cahoot. The operation is absolutely professional and principled. The pricing is easy to understand. As a small business, I like that I can warehouse my product across the country. This geographic diversification optimizes shipping costs and lowers disruption risk from extreme weather events. Cahoot has been a rock-solid partner so far and I look forward to working with them further.

Innovative business model supported by a team of passionate professionals. Service is high quality and fairly priced

Great company and super fast deliveries, so far so good

Cahoot is great. Most things are done very easily and the Cahoot team is committed to making things better and easier

The Cahoot staff is friendly and well organized, cared for me and answered patiently my nosy questions. Mail responses are very quick and professional. I can recommend Cahoot 100%. Great company!

My company has been working as a fulfillment partner with Cahoot for several months and the overall experience has been very positive. The technology is easy to use and I feel confident in the quality control methods implemented to make sure orders are accurately fulfilled. By requiring operators to scan and verify each item as they're packed, the error rate is essentially zero. If any issue does arise, it's always a quick and easy support ticket away from resolution. Usually they respond within minutes and there's no delay in shipment. As a fulfillment partner we are also required to conduct bi-weekly cycle counts which helps to keep all parties on the same page. To this date, we've never been unable to fulfill an order due to missing inventory. Operating as a fulfillment company is not easy. It takes a ton of organization and flexibility but the Cahoot system really takes on a lot of the work. I'm hopeful that Cahoot will continue to innovate and update their technology. I love that they actively reach out and talk with us about our needs and what features we'd like to see implemented. I can see that they're invested in our success and I appreciate their commitment to a long term and positive relationship.

Working with Cahoot has been a great experience! As someone just starting out with Amazon FBM, they provided exactly the guidance I needed to get started. Jeremy and Manish have been there to help me every step of the way and I highly recommend them to anyone looking for a 3PL company. Thank you!

Cahoot is a reliable company, very responsive and really organized in all aspects. Everything is prepared and studied to give anyone the best experience ever. We suggest this Company and we are sure you'll find the right business partner to accomplish your business purpose.

We used Cahoot for more than two years and spent tens of thousands on fulfillment services. The platform appeared promising at first, but in our experience it often failed to perform as expected. Order syncs failed. Shipments were delayed. Tracking numbers were not scanned. We had to manually monitor every order to prevent issues.

After several written complaints and a formal termination request, Cahoot did not cooperate. They cited an auto-renewal clause, demanded additional payments, and did not release our inventory. They also restricted our access to the platform without prior notice.

CEO Manish Chowdhary responded to our termination attempt by stating: “You’re trying to back out of obligations you clearly agreed to. We will pursue what we’re owed.” In our view, there was no effort to address the problems we raised — only continued demands and threats of billing.

The relationship began with professional communication but ended with legal pressure and withheld property. Based on our experience, we cannot recommend this company. Sellers should carefully evaluate alternatives before choosing a fulfillment partner.

This review reflects our personal business experience with Cahoot and our interpretation of events.

Cahoot has been amazing for my business. I cannot imagine another day without them as they have made fulfillment of our product so effortless. They are the business partner we are so glad and thankful to have. They have great customer service and go above and beyond to help you grow your business.

We had a horrible experience with Cahoot.

Beware when doing business with Cahoot. We had a very unpleasant experience and question their honesty and integrity. After we signed on with them and after they took our money for a year upfront and after shipped our inventory into their warehouse, they presented us with a new lop-sided Agreement that no sane person could sign (I apologize to anyone who signed this agreement because you felt you had no choice). We had to take back our inventory and lost over $10000 with this company. They refuse to refund for prepaid service and damage caused by their warehouse. (1) I believe that no honest company would present a new agreement and service levels that are undisclosed till after they take your money and hold your inventory hostage. (2) They accept no responsibility for any intentional or non intentional errors or damage to your inventory while demanding their fulfilment partners accept full responsibility for the same for any errors or mistakes and (3) they are falsifying positive reviews as @Corey Tournet reported in his review. Many of the reviews here are by ownership or management in Cahoot.