Cake Card Reviews 180

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have ordered quite a lot of different cakecards from this company and ordered two for Mothers Day with the same cakes. Delivery via Amazon was better than Royal Mail. Verdict....red velvet moist... See more

Rated 3 out of 5 stars

Very easy ordering process. I was really pleased that I could add my own photo at no extra cost. Normally I adore Sponge UK cakes but the lemon and elderflower cake slices were a massive disappointm... See more

Company replied

Rated 5 out of 5 stars

I have sent several cake cards as an alternative to a regular shop bought celebration card, thank you cards. On every occasion everyone that has received one have been delighted. The cake quality is e... See more

Company replied

Rated 5 out of 5 stars

Cake cards are a lovely idea. Chose two Christmas designs and chocolate cake and red velvet cake. The family members who received them were delighted with the unexpected surprise and enjoyed the deli... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Send a slice of cake or two in a personalised card to your loved ones - cakes by post anywhere in the UK!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best sponge cake you will ever eat FACT!!

I use cake card alot and I have never had anything but the very best service from the vast choice of cards to the amazing array of sponge flavours even including gluten free options.
I love sponge and so has everyone I've sent cake cards to.
The best sponge cake you will ever eat FACT !!!

7 May 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Fantastic to hear, thank you so much 😀

Rated 5 out of 5 stars

Yummmm!

Fantastic service and amazing cake, thank you! 🍰🍰🍰🍰

5 May 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you Caroline 😀

Rated 5 out of 5 stars

Birthday Treat

Quick and easy to order, good choice occasions and cake choices. It's a real treat to receive through your door. I ordered it for my Mother in Laws Birthday, she was so surprised as its so unusual.

4 May 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Declan 😀

Rated 5 out of 5 stars

Happy birthday eaten!

My friend was really pleased to receive her cake card. She said I'd chosen her favourite flavours and the cake was delicious.

24 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear Anne 😀

Rated 5 out of 5 stars

I’d not sent a cake card before

I’d not sent a cake card before. I sent one to a friend. She loved it, said that the cake, carrot, was delicious and she ate both slices for breakfast! I will definitely send others.

18 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you Liza 😀

Rated 5 out of 5 stars

Absolutely delighted with my card cake…

Absolutely delighted with my card cake gift. I didn't eat either of my two cakes until two days after arrival and they were both delicious and moist! I had intended to share my red velvet and my limited edition cake slices, but as this was a birthday gift, I felt it would be rude if I didn't eat them both myself! one after the other!!!! Ooops.

17 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Glad you enjoyed your Cake Card gift 😀

Rated 4 out of 5 stars

Red Velvet gets my vote

Not so keen on Vanilla Berry, but Red Velvet was gorgeous! Liked the fun idea for a small gift with a difference.

16 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you so much for your review Daisy 😀

Rated 5 out of 5 stars

Amazing idea!!

Amazing idea!!! I've recommended it to everyone!!

16 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Megan 😀

Rated 5 out of 5 stars

I sent it for a friends 50th

I sent it for a friends 50th, she lives far away and I wanted her to know that I was thinking about her. And it worked!

14 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

So glad to hear this. Thank you Trayce 😀

Rated 5 out of 5 stars

Cake Card - Best present for anyone

Ordered the cake card for my friend's birthday and she loved it so much! We like all Sponge cake's anyway as they have used them before. Delivery was quick and on time too. Would definitely recommend and order again. Many thanks for your wonderful service.

14 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Melissa 😀

Rated 5 out of 5 stars

This is a fantastic way to send…

This is a fantastic way to send something different through the post, who doesn’t like cake?! It’s brilliant! Always fresh and beautifully presented. Well done!👍🏼

11 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you so much 😀

Rated 5 out of 5 stars

Luv this idea

Luv this idea , cake is always delicious and adding your own pic is great also

9 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Ian 😀

Rated 5 out of 5 stars

I love this company

I love this company! I tried some of their delicious cakes a couple of years ago at the Cake and Bake show and have now used them a few times to send cakes to family who live far away. All the recipients have loved their cake cards and the uniqueness of them! My mum received one for Mother's Day and said the lemon drizzle was delicious. Thank you!

3 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear and will pass on your great comment to the bakery about the yummy lemon cake. Thank you😀

Rated 2 out of 5 stars

Lovely idea but bad service.

The cake card is a lovely idea and arrived on a next day delivery which I had paid for. It was just a shame the cake selections I chose were not correct and the tea bag I had chosen which I paid extra for was not included. I never recieved a notification that this would be the case it was only when the recipient informed me that I found out. I have requested a refund (28/03/19) but it hasn’t reached my account yet.

1 April 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Hi Jade, So sorry to hear this. We have looked into your order for you and a refund was actioned for processing straight away - sometimes this can take a few working days to reach an account. We trust this has reached you now, please get in touch via our help desk if this hasn't happened.

Rated 4 out of 5 stars

Great idea for those in care

Great idea for my mum who is in a nursing home, couldn't visit due to distance and family commitments however now I've found a way to ensure she gets a slice of cake on her birthday. Thankyou.

26 March 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Fiona, glad your mum enjoyed her slice of cake 😀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look