Cake Card Reviews 180

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have ordered quite a lot of different cakecards from this company and ordered two for Mothers Day with the same cakes. Delivery via Amazon was better than Royal Mail. Verdict....red velvet moist... See more

Rated 3 out of 5 stars

Very easy ordering process. I was really pleased that I could add my own photo at no extra cost. Normally I adore Sponge UK cakes but the lemon and elderflower cake slices were a massive disappointm... See more

Company replied

Rated 5 out of 5 stars

I have sent several cake cards as an alternative to a regular shop bought celebration card, thank you cards. On every occasion everyone that has received one have been delighted. The cake quality is e... See more

Company replied

Rated 5 out of 5 stars

Cake cards are a lovely idea. Chose two Christmas designs and chocolate cake and red velvet cake. The family members who received them were delighted with the unexpected surprise and enjoyed the deli... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Send a slice of cake or two in a personalised card to your loved ones - cakes by post anywhere in the UK!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My friend was VERY chuffed with her…

My friend was VERY chuffed with her happy birthday cake card. She stated that the red velvet was the best she had ever had!!

I was concerned as I didn't realise she was away when it arrived- however she got it two days later and cake was still very delicious and moist.

Thank You 😁

22 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Glad you friend enjoyed her Cake Card, sounds like the Red Velvet went down a treat Thank you for your review Faye😀

Rated 5 out of 5 stars

Quick, easy, delicious!

Simple ordering process, good value for money and delicious, well-packaged cake that arrived on time - what more could we ask for?

22 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

😀😀👍Thank you Liz

Rated 5 out of 5 stars

Great service!

Ordering was a doddle with good choices of cards and cake flavours. The card was delivered early but the recipient was delighted!

18 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Julie great to hear 😀🎂

Rated 5 out of 5 stars

Baby shower success!

I ordered a cake card with two slices in place of a regular greetings card for my sister-in-law's baby shower. The card was received in good time, and enjoyed greatly by them. Apparently it got some attention, and recommendations, at the party, so you may get some referrals from that!

17 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you so much Kirsty 😀

Rated 5 out of 5 stars

Perfection in a card

Perfection in a card
I ordered a cake card for my cousin, and the genius that is me must have pressed the wrong date button. When I realised I emailed, and the lovely people at sponge offered to send it out right away or give me a refund. Excellent service, and it made my cousins day, loved the fact I was able to personalise the card with a photo too. And she sent me a giant YUM when she had tried them!

13 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, glad it made your cousins day. Thank you 😀

Rated 5 out of 5 stars

Cannot fault the quality or service - would recommend

I visited a friend on a Wednesday morning, before I was due to board a flight 4 hours later. The friend shared that it was her Golden Wedding anniversary on the Friday. En route to the airport I went online, ordered a cake card, appropriate celebration card, added my own wording,and paid my dues (unfortunately I did not have my Norfolk Passport with me to claim discount). My friend was delighted with her unexpected surprise, and the quality of the cake. This is not the first time I have ordered from Sponge, and will continue to do so. Oh, and the full size lemon and elderflower cake we ordered for the Royal Wedding in May was to die for!

13 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you. So glad we made your friend's day and that you enjoyed the lemon and elderflower cake as much as we did 😀

Rated 5 out of 5 stars

bought this as a surprise for my other…

bought this as a surprise for my other half ,he loved it ,the service was top notch ,was delivered the next day like stated and was great quality i will definatly be ordering again

12 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Emma, great to hear 😀

Rated 5 out of 5 stars

Love it!

Great service and delivery was on time. Very nicely presented and my boyfriend said the cake was delicious. A really nice unusual gift idea. Thank you :) Will definitely use again.

11 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Alice 😀

Rated 5 out of 5 stars

My friend was delighted with her cake…

My friend was delighted with her cake card-as she doesn’t drink, it was a great way of sending special birthday wishes, and a change from flowers!

9 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you and great to hear, glad your friend enjoyed her Cake Card 😀

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always. The recipient loved the surprise and thought the cake was light, buttery and the new hazelnut praline favour was delicious. I will be using you again :)

7 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you, glad you liked our new seasonal special 😀

Rated 5 out of 5 stars

Another last minute Birthday card…

Another last minute Birthday card delivered on time and a wonderful surprise with cake on your birthday. What could be better. Excellent, reliable service. Thank you

3 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you Cath

Rated 5 out of 5 stars

This is the second cake card I have…

This is the second cake card I have sent and both were happily received. Great for a birthday treat when friends live away.
Easy to navigate website, lots of choice and delicious cake or so I am told. Will be ordering again, great for any occasion.

2 October 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Anna....lots of flavours and new seasonal flavours 😀

Rated 4 out of 5 stars

What a lovely idea

What a lovely idea! Only rating 4 stars due to postage being later than it said it would but the recipient was very happy with her cake card and said it was delicious! I’d definitely do this again!

26 September 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Teri, glad the cake was enjoyed 😀

Rated 5 out of 5 stars

I ordered a happy birthday card for my…

I ordered a happy birthday card for my brother and it arrived on the date I chose (his birthday!) He was really happy with it :) Thankyou CakeCard!! :)

26 September 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Robyn. Glad your brother liked his happy birthday Cake Card and hope he had a great day celebrating 🎈🍰

Rated 5 out of 5 stars

Great service- nice cake too!

Great service- missed the same day dispatch deadline by 30 minutes... emailed... quick response to confirm will sort .... card & cake arrived next day.
This was a treat for my daughter who loved the surprise in the post and said the cake was really tasty too!
Will definitely do this again.

26 September 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Jo 😀

Rated 5 out of 5 stars

A Lovely Treat

The cake cards arrived as promised and were well received. Apparently the cake was delicious! I have sent a few of these now and they are always a lovely surprise for the recipient. I think they are reasonably priced and something different to send. The website is very easy to use and sending them only takes a few minutes and there is a great choice of cards. Being a Sponge Club member means you get more for your money which is always a bonus!

26 September 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you, great to hear you are Sponge Club member and enjoying the Cake Card perk 😀

Rated 5 out of 5 stars

It was an unusual gift and a fun way…

It was an unusual gift and a fun way to wish someone good luck as they headed off to uni. it arrived promptly the recipient ‘s comment was that it was the cutest card she’d ever seen. Teamed with a hot chocolate it seemed like a perfect pick me up in case homesickness struck and she needed some comfort food.

25 September 2018
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear Helen and hope she has a great time at uni 😀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look