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Cal.com, Inc Reviews 326

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TrustScore 4.5 out of 5

4.7

Software company
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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The user experience is frequently described as seamless and stress-free, with many noting the intuitive and straightforward nature of the platform. Reviewers are also impressed with the quick response times from the support team, and the website is often commended for its smooth integration and professional design. However, some people were dissatisfied with the customer service, mentioning that replies were slow or that they received template responses that didn't address their specific issues. A few other people also felt that the website's user interface, particularly when managing teams, was unintuitive and confusing, leading to difficulties with navigation and availability settings.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's ease of use... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the speed and efficiency of... See more

Website

Consumers find the website to be positive, highlighting its professionalism, ease of use, and great UI. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we establi... See more

Rated 5 out of 5 stars

We had a small but time-sensitive issue with our Team subscription setup. The Cal.com support team responded quickly, clearly explained the situation, and resolved it without friction. What stoo... See more

Company replied

Rated 5 out of 5 stars

I Sent a support request to remove 2FA so I could access my account after having lost my phone. Expected to get access sometime next week at first, but Jose acted like a ninja when Fin escalated my... See more

Company replied

Rated 5 out of 5 stars

I reached out to support after losing editing access to my custom Workflows due to a recent policy change. Although the policy now requires a Teams plan, the response from agents Jose and Milos... See more

Company replied

Company details

  1. Software company

About Cal.com, Inc

Written by the company

Scheduling infrastructure for absolutely everyone. Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.

Sign up for free. Upgrade later to a team!

Best scheduling for teams Online Scheduling Tool Empower your sales team Scheduling for Sales Whitelabel scheduling Whitelabel scheduling solution Book a demo Signup for a FREE account

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love it

Love it! Lots of settings to customize your workflows. Pretty straightforward to use with minimal tech skills.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Cal.com has been a great pleasure to…

Cal.com has been a great pleasure to use, it is a great service if you want to build a custom booking solution.

The api docs is clear and the support team is great! I am using the European version and so far so good!

The only thing I would add to the docs is a bit different endpoint for the EU version, but the support team was there and helped me, so it took a bit of time, but nothing dramatic :)

I totally recommend the service!

25 February 2026
Rated 5 out of 5 stars

Jose was very helpful & attentive to…

Jose was very helpful & attentive to the detailed problems I was having with my account set up! Very helpful to have a multi-language service provider as well to clear up confusions in communication. Thanks again!

20 February 2026
Rated 1 out of 5 stars

There is no customer support

There is no customer support. If you have an issue and try to use the chat, you get a message that says "the team will reply as soon as they can." You get the same message when you email the support team. Hours later on a weekday during work hours, I still had not heard back from either chat or email. This is totally unacceptable for a paid account. Really shocking.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Holy grail of calendars

Holy grail of calendars? I think so!

11 February 2026
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you for the feedback 🙏🏻 Your thought process is correct ❤️

Rated 5 out of 5 stars

it was very easy working with your…

it was very easy working with your support. I enjoyed the AI agent and the representative who helped.

10 February 2026
Cal.com, Inc logo

Reply from Cal.com, Inc

We appreciate your feedback here, Chris ❤️ Please let us know if anything else you need help with

Rated 5 out of 5 stars

Fixed my error without me waiting around!

I couldn't hang around waiting for the response on chat but that didn't deter you guys - you still read about my error, fixed it up and emailed to let me know it was good to go - fantastic stuff!

4 February 2026
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you so much! Our boys on the front lines tend to do that :)

Thank you once again ❤️

Rated 5 out of 5 stars

Great job

Great job, very fast

10 February 2026
Cal.com, Inc logo

Reply from Cal.com, Inc

Our boys are quick out there! Thank you for the feedback ❤️

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