CALECIM® Professional Reviews 965

I love Calecims products but I think they are extremely overpriced, especially for the amount of products that you get. It does not last long at all for a tiny little bottle of product that cost like $100.

All good! Thank you for the customer support team Theresa for all your help ❤️

Buyer Beware!! SCAM



So, where do I start…



I made a purchase beginning of July with this so called “business”



The representative I had Joanne, has provided the WORST service I ever received.



This product they sent out never got to me. So I called and Joanne never answers the phone (probably because she is the only 1 there) So I emailed her advising I should have received my package within the first week of ordering it. The product of course, never got to me. Then I had to ask to have it re-shipped. Do you think that ever got to me either? Nope. So again I emailed over and over saying I wanted a refund a few times, which was totally ignored by Joanne. After almost 2 months I received my order but only half of it. Joanne didn’t even give an option for a refund and said that they order is out of stock and will resend. I told her “NO WAY” Then when I tried to use their undereye contour cream, it looked like cottage cheese and smelled bad. I immediately emailed Joanne and she advised that there cream batched were fine and did not offer me a refund. I advised I will proceed with my lawyer, which is worth every penny because this company is NOT a company. There is Joanne and some other person. There is not laboratory where the products are made. They probably throw garbage product together most likely in their bathrooms or kitchens at home. This is a total scam. Don’t give them your money unless you want a long and disgusting process with these frauds.



I am a beauty influencer on YouTube, Facebook and Instagram and I have already made it clear to everyone not to use this fake company. If I can help anyone not having to deal with such unprofessional and unethical dealings with these frauds, I am happy to do so.

It's interesting that there is never a comment back from Joanne when I called them out on being fake and scamming. Joanne is also the only “service representative” So that should say a lot. They create their site so it looks legit, but it is not. There are a lot of scams out there and this person, Joanne falls into that category. The products I ordered were over $500 Joanne, tried her hardest not to help me. All she kept saying in her emails is “sorry” “Sorry” does not cut it for me. She knew exactly what she is doing and I guarantee she’s been doing this for a while and taking advantage of innocent individuals.

Joanne is extremely deceiving, , cunning , a fraudster and stealer .

Please everyone, do not let this woman take advantage of you!!!!!

Despite spending $1000s subscribing to 3 different products, I am unable to use my accumulated loyalty points on rewards as I need to make additional purchases to use them. Sounds like a scam.

ORIGINAL: I live in Canada and loved the products the first time I bought them so reordered a couple (total price $621). But when the package arrived via DHL, there was an additional charge of $123 COD.

So, I emailed Calecim customer service (there is no way of speaking to an actual person) and they replied several days later. They confirmed that yes, I could “return to sender” with the box unopened and that I’d get my refund as soon as it arrived back at their warehouse.

The package is tracked by Canada Post as being returned to and received by DHL on July 4, but they claim it has not arrived at their depot in Kansas City six weeks later. So they won’t refund my money, nor will they replace the products (I said I’d rather pay the $123 COD fee than lose $621).
Not sure what to do, so I’m writing a review.

Suffice to say, customer satisfaction does not seem to be a priority for them. And the snail-pace response time, because of the email system, is ridiculous.

UPDATE (August 22, 2025): After I posted this review, Calecim contacted me and refunded my money in full. I do appreciate that the issue was ultimately resolved (thank you!) but it only happened once I went public here, which isn’t so reassuring.

The products themselves are top-notch, but customer service needs to be faster and more proactive.

Great products that WORK! If you’re thinking about buying, just do it. Also, the customer service team is outstanding. Any questions or concerns and they are right on it!

I bought this feeling a little skeptical, as I learned about it on Instagram, but I am always willing to try new things at my ripe old age of 52. Maybe out of desperation, or maybe I am just on a continual search for the “fountain of youth”. Well, I may have found it. I started using this around April 2025. About two weeks in, I woke up, looked in the mirror and wondered if I needed coffee, because someone else was staring back in the mirror. My skin was beginning to even out, and my dark circles weren’t so dark. I was really impressed! I felt like I could go without makeup for the first time in a long time. “Okay, let me order the subscription right away”, I thought. A few weeks later a friend noticed the improvement and asked me what had changed. I sent her a link. Then, another friend asked me the same thing. I sent her a link. Then, I watched these two women begin to experience glowing skin. I asked them both if they got their order. Yes! They did. Now I was convinced it was working! Move forward and now it’s August, 2025. I walked into my favorite doctor’s office and I got asked how I always look younger. So, I again shared the serum. I love sharing a product that works! Hence this review. I never leave reviews. I don’t have time. But as I sit here in the waiting room of the doctor’s office, I am making time, in hope this will help one more person. I hope you find this works for you too.

Wonderful product, so far seeing great results!

I’ve been using it for about 30 days, 2-3x’s per week, haven’t really noticed too much change, maybe a bit brighter complexion, but subtle. It’s pretty pricey, for minimal results, so not sure if I will reorder..but maybe I’ll give it another 30 days to give it longer period to see more change, hopefully!

My skin texture has improved

Did wonders for my skin. I am totally in love

I used the Calecim serum to help fade some scars on my face and the results I experienced in as little of 4 days were game changing! The serum also significantly helped my acne scars and the results keep getting better the more I use it.

I have been using regularly and have seen no improvement.

The Calecim serum has been an absolute game changer in my skin care regimen. Have been using it daily and seeing some amazing results in smoothness, softer appearance, minimizing fine lines around my eyes as well. I will continue to use for some time. Thank you!

Very good products i like calecim serum he make my face look different it’s a game changer for me love it ❤️ill continue to buy it definitely I like calecim products.

I received the product on time and thrilled with the results - I ran out and re-ordered meaning I had a break of a week and I really noticed the lines coming back

I love it and results were right away. I had no problem ordering it , too

Wonderful products that truly work!
The customer service received is far and beyond.
Love the product and service.

Incredible product, really does work.

Excellent product! I would always vouch for this. I am using it since a couple of years now and has drastic changes to my skin texture especially aging skin.
Thank you for creating this.