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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality, stylish appearance, and comfortable fit. Many people appreciate the craftsmanship and design, noting that the items look exactly as advertised and are suitable for various occasions. The customer service also receives frequent praise for being helpful and responsive. However, some customers experienced issues with product quality, such as rust spots, faulty clasps, or items falling apart quickly. There were also mentions of receiving incorrect sizes or items that did not match photographic representations, like colors being less vivid or materials differing from expectations. Delivery service was a point of contention for some, with complaints about slow shipping times and packages being sent to the wrong address.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and adjustable fit of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the good quality, describing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the quick... See more

Customer service

Consumers find customer service to be positive. Many reviewers are very happy, describing it as excellent,... See more

Order

Users describe ambiguous interactions with order. While some customers report that their orders arrived... See more

Based on these reviews

Rated 5 out of 5 stars

I recently purchased the Omega Grey bracelet and couldn’t be happier with the choice. Right out of the box, the presentation was impressive - sleek packaging and a solid, quality feel. The grey colo... See more

Company replied

Rated 5 out of 5 stars

Just received the Arc Steel bracelet and I’m impressed! The design is sleek, minimal, and easy to pair with anything. What I love most is the adjustable fit — super convenient and fits perfectly on my... See more

Rated 5 out of 5 stars

Great transaction. Prompt shipping. My bracelet arrived in good shape. Fits perfectly. Good looking bracelet. I’ve worn it all day today and love it! Highly recommended. A+. Thank you.

Rated 5 out of 5 stars

My wrist runs larger than most so my choices are slim but these folks don’t disappoint wish I could afford to buy one every day because I do wear them ha ha Love these folks


Company details

  1. Fashion accessories shop

Written by the company

Our main goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality.


Contact info

3.9

Great

TrustScore 4 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great transaction

Great transaction. Prompt shipping. My bracelet arrived in good shape. Fits perfectly. Good looking bracelet. I’ve worn it all day today and love it! Highly recommended. A+. Thank you.

7 April 2026
Rated 1 out of 5 stars

The bracelet had a faulty clasp

The bracelet had a faulty clasp. Twice it came undone by itself. The last time it slipped off and was lost.

4 April 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

Hello Paul, we saw your review on Trustpilot and wanted to let you know that you could have first reached out to our support team and we would have replaced your bracelet under warranty - with any other one in the same price range, free of charge. Just let us know which one you'd like.

Rated 5 out of 5 stars

Great quality here

Great quality here, multiple time buyer. You can trust this Company to meet or exceed your expectations!

30 March 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

Thanks !

Rated 1 out of 5 stars

I never received my purchase that’s…

I never received my purchase that’s just unconscionable.

28 March 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

Hello Mark,

We noticed your recent 1-star review on Trustpilot and wanted to reach out to clarify the situation.

Your order was processed and shipped within 24 hours. You can track your package here:
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420068809300110597205307763246

According to the tracking, your package is on the way and everything is moving as expected.

If there’s anything that caused concern, please let us know - we’re here to help and make things right.

We would greatly appreciate it if you could consider editing your review. We haven’t done anything that would justify damaging our reputation over this.

Rated 1 out of 5 stars

The orange color is definitely not as…

The orange color is definitely not as vivid as in the photographs. It’s impossible to put on by oneself. Disappointed. The turquoise one is too small. I expect a refund.

25 March 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

The colors of the bracelets match the images shown on our website as closely as possible. We’ve also reached out to you via email with options to help resolve the situation.

Rated 1 out of 5 stars

Chain has burs

Chain has burs. Sent email to return. No response.

25 February 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

Hello Scott,

Sorry that we did not respond within 24 hours earlier.
We sent you an email regarding your request, but it looks like we have not heard back from you yet.

Please let us know which bracelet you would like to exchange it for, and we will proceed as you requested in your previous email.

Rated 2 out of 5 stars

The order still has not arrived.

The order still has not arrived.

22 February 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

Hi Vicki ! We shipped your order quickly, but the delay was caused by USPS and is outside of our control.

Since the order has now been delivered, if you decide to leave or update your review, we kindly ask that it reflects the product itself.
If you didn't like USPS service you can left review on their side

Rated 5 out of 5 stars

Everything arrived quickly and beautiful.

Everything arrived quickly, and beautifully packaged. Each item wrapped in plastic, encased in its own little drawer and then enclosed in its own little box. Very nice.

Not to overlook the fact that both chains were beautiful.

7 February 2026
Rated 4 out of 5 stars

Bracelet quality okay , customer service is bad all the way

Finally I got the bracelet, the shipping this time honestly was spot on , since day one I always said bracelet quality is great ,but as long as they will fix their shipping method, everything shone good, I’ll increase my rating to 4 starts .

Bracelet quality is good to be honest,
customer service is below below expectations, I purchased 3 bracelets, it took almost 10 days to get , you guys probably using the cheapest USPS shipping, anyway I received the bracelet 1 of fits good and I had to exchange the other, since Jan 25th they been giving me the runner around , on the 25th they said they received the bracelet and they will do the exchange today which was 10 days ago , and still haven’t received any shipping information, so this means after 10 days they still haven’t shipped my bracelet, so I almost paid $100 for one bracelet so far , I’ll give you guys another couple of days then I will file a fraud claim. It’s so easy to take my money, in less than 30 seconds, it’s Almost a month now since I purchased the bracelet. After I give you 2 stars I went back and changed to 3 , my advice to you , your bracelet quality is good don’t ruin it by chosen the cheapest shipping and making your not happy.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered on 1/28

Attentive Customer Service

27 January 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

We’re sorry for the delay and appreciate your patience.

Your order includes a new 2026 design, and production is almost complete. We expect to ship your order within up to 5 business days.

Rated 1 out of 5 stars

I was disappointed in the material the…

I was disappointed in the material the bracelets are made of. The photo appears to be a nautical waterproof material but when the bracelets arrived it seemed to be a soft cotton fabric. I was disappointed.

27 January 2026
CALIGIO LLC logo

Reply from CALIGIO LLC

We’d like to clarify that the materials used for our bracelets fully match the product descriptions and photos shown on our website. We also do not state or advertise our bracelets as waterproof.

The bracelets are made from high-quality material designed for comfort, everyday wear, and a nautical-inspired look, which is accurately reflected in the images and description.

For this reason, we believe your review may not fully reflect the information provided at the time of purchase.

Best regards,
The Caligio Team

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