Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered a cooker in July. Free delivery to Northern Ireland, which we wouldn't have gotten from firms in NI, so that was great. The cooker was delivered by Stephen who knew all about the product an... See more
Company replied
Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to... See more
Company replied
Callaghans offered the best price for the Ninja blender I wanted but only in green. When it turned out they were all gone they called me and offered to send an alternative colour at the same price so... See more
Company replied
Company details
Written by the company
Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.
Contact info
Ireland
- callaghanselectrical.com
4.9
Excellent
974 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Great communication when purchasing…
Great communication when purchasing appliances. informative. And cheap delivery service.
12 November 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Great company to deal with.
30 October 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Quick and easy to deal with
Ordered a TV online on Monday and it arrived on Wednesday! Had to change my delivery address the day after placing the order in which they sorted out straight away. Each person I dealt was lovely. Will definitely order from Callaghans Electrical again.
26 November 2025
Unprompted review
Reply from Callaghans Electrical
Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.
Totally satisfied
Hello there
We were so surprised to received our order on the very next day after placing it with you. A fantastic service indeed. The product was as we expected, and we are very happy to recommend your company to friends. Many thanks for your wonderful service. Joan and Erwin Mueller
20 November 2025
Reply from Callaghans Electrical
Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.
Excellent online service !!
I ordered my air fryer before 12am and it arrived the next day. They have great offers on and I have no hesitation in saying this a 5 star company, from a very happy customer. Thank you to all at Callaghans Electrical.
19 November 2025
Reply from Callaghans Electrical
Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.
Reply from Callaghans Electrical
Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.
Would have given 5 stars
Would have given 5 stars, however, the original purchase which arrived quickly didn’t look right. The box was wrapped in black plastic, the seal had already been opened and tapped back up. Half the items in the box were missing and 1 part was damaged. I contacted Callaghan’s straight away, new item arrived by the within a few days. Problem resolved very easily. Shouldn’t have happened in the first place though.
5 November 2025
Reply from Callaghans Electrical
Thanks for review. Absolutely agree, the issue should have never happened in the first place, but I really appreciate you being so understanding. I'm glad our team got you sorted
Gas heater arrived the next day…
Gas heater arrived the next day delighted with the service
17 November 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
More than Impressive service.
Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to hear the customer! (Tried and failed). But Callaghans outweighed them by miles. Really trustworthy to do the business. Callaghans ticked off all the boxes in service, pricing, friendly and quality to deal with customers. Hats off.
Delivery was fast, reliable and on time. Nothing could be done better to feel as a customer. Review by a happy and satisfied customer.
17 November 2025
Reply from Callaghans Electrical
Thank you for the fantastic review! As a family-run business, support like this genuinely means the world to us. We’re proud of our team and so pleased you had a positive experience. We look forward to seeing you again.
Reply from Callaghans Electrical
Thank you for the fantastic review!
The will reply to your enquires very quick
I was quite a while waiting for my item.when ever I contacted them they were very honest and gave me all the options.No B/S. I felt safe with them.
The item arrived and I am satisfied with it
31 October 2025
Reply from Callaghans Electrical
Thank you for the fantastic review!
Excellent people to deal with and eca…
Excellent people to deal with and a great selection of everything
16 October 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Great customer service at competitive prices
Great customer service at competitive prices.
12 November 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Great service and quick delivery was…
Great service and quick delivery was informed when my parcel was delivered Patricia
29 October 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
Good Experience shopping
I ordered a TV online, for a good price. I received a phonecall from the shop informing me that it was out of stock, but was given options to wait for the one I originally wanted or the shop gave me a slightly more expensive but equivalent option for the same price as my purchase. I went with the latter option and that TV was delivered in a few days. Great communication and very pleasant experience
28 October 2025
Reply from Callaghans Electrical
Thank you for your 5-star feedback. We’re grateful for your support and are delighted you had a great experience. See you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.