Callie Reviews 27,447

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and beautiful craftsmanship, often highlighting the ability to personalize items as a significant plus. Many people found the ordering process straightforward and appreciated the prompt communication regarding their purchases. The delivery service is frequently noted for its speed and efficiency, with many consumers receiving their orders in a timely manner. However, some customers also mentioned issues with pricing, particularly concerning additional costs for delivery or faster shipping. A few people reported problems with orders not arriving or being incorrect, though some noted the company's quick response in attempting to resolve these issues. Additionally, a small number of reviewers expressed dissatisfaction with the quality of certain items, or with unexpected strong odors from materials.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

People report positive experiences with product quality. Many customers praise the excellent craftsmanship,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Order

Users describe positive interactions with order. Many customers received their orders promptly and exactly as... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices very reasonable, especially... See more

Based on these reviews

Rated 5 out of 5 stars

The first time I ordered the fidget rings form Callie, I ordered the wrong sizes and one design was misdelivered, but the support was amazing! They replied immediately and offered to replace the... See more

Rated 5 out of 5 stars

I’ve purchased several things from Callie recently and I’ve been very pleased with all of them! I absolutely love the items that you can personalize with the appearance of your recipient. The fonts us... See more

Rated 5 out of 5 stars

This is a delicate piece of work. The magnet is small, but Callie was able to print the name and image details with great detail, clarity, and beauty. The processing time after ordering was surprising... See more

Rated 5 out of 5 stars

Callie had the best customer service and I’m so happy with my product! I put in a custom order request (to have an extra photo added to a product) and the customer service team told me it wouldn’t be... See more

Rated 4 out of 5 stars

I bought 2 products - friendship hanging deco and sherpa blanket. The products themselves are beautifuly made, really good quality, can't say anything negative. The one star down is for the end pr... See more

Rated 4 out of 5 stars

Very nice product as ordered. Very pleased with it. The package came late, however the Callie team acknowledged this and apologized and even gave me a 30% refund. So overall I'm happy with Callie... See more

Rated 5 out of 5 stars

I’m very happy with Callie service. Before I was worried about the quality and shipping but hey guys, it arrived super quickly and I am totally happy with the quality. I bought as Christmas presents f... See more

Rated 5 out of 5 stars

They have very interesting items that they sell and it is nice to be able to personalise some of them. It was very easy to order online and they were very good with communicating exactly when my purch... See more

Rated 5 out of 5 stars

I bought an embosser meant to be a present but had some doubts on the design. In the times of boots and AI, honestly their costumer service was one of the best ones I´ve seen in a long time. They help... See more

Rated 5 out of 5 stars

The items arrived very well protected and the customer services great I was kept informed of the production process and delivery I really appreciate the way they turned out and they are a great tal... See more

Rated 5 out of 5 stars

The product is just as shown, and will be a wonderful birthday gift for my granddaughter. The shipping time was good, and I am overall very satisfied with my transaction.

Rated 4 out of 5 stars

My product arrived in great condition, i didn't realize how little it was but all the same still cute, Thanks Teresa.

Rated 5 out of 5 stars

The bag was a gift for some of the female wedding guests and everyone has been loving them. I wear the bag with my name all the time and every single time someone asks where I got the bag from, becaus... See more

Rated 4 out of 5 stars

product was good quality, communicated properly about the delivery and package arrives in good shape. Need an english website to better check and verify the offers,

Rated 5 out of 5 stars

The delivery was as prompt as expected! The ring is beautiful, smoth finished ! A real eye catcher! It was admired and recommended !

Rated 5 out of 5 stars

My husband will LOVE his ball marker! Beautiful design! Thank you for fast shipping and delivery.

Rated 5 out of 5 stars

In the beginning it was a bit problematic, but I guess these things can happen…. But the company was very in to make it work again… the result is very nice. I like the chain.. it looks amazing…. Than... See more

Rated 1 out of 5 stars

You could buy similar quality glasses in the pound shop. The engraving is terrible, you can hardly read the names on them & to make matters worse, they arrived later than advised & customer services i... See more

Company replied

Rated 5 out of 5 stars

Delivery on time and the towels are good quality and also beautiful. Lovely gift for my children.

Rated 5 out of 5 stars

I really like the blanket and cap with my baby’s name it’s so soft and comfortable. I highly recommend this for newborn welcome ❤️

Rated 5 out of 5 stars

I just love it. It’s so cute. It will make a perfect gift. Thank you. Personalisierte Schaf Form Näh- und Häkel-Aufbewah...

Rated 5 out of 5 stars

The quality, embroidery, and personal touch make it such a meaningful and stylish present If you love personalized bags as much as I do, Callie is the right online shop to go for!

Rated 5 out of 5 stars

Amazing customer service for custom orders! Fast shipping and quality products, I’m very happy!

Rated 5 out of 5 stars

First purchase, perfect delivery, product good as expected! Thank you for the voucher.

Rated 5 out of 5 stars

They were nicely made. They looked okay after washing. I cannot say at this moment how they will hold up with use as we have not used yet.

Rated 1 out of 5 stars

I reviewed this company a month or so.ago. I complained about unclear marketing. They offered for a price of £10 to send me the whole game as I had expected. I agreed. It was to, arrive by 31st Dec... See more

Company replied

Rated 2 out of 5 stars

The travel makeup That I ordered for me is a disaster as far as lighting. The case itself is really great but useless as a makeup mirror. I ordered a second case as a gift and will know in late Sept... See more

Company replied

Rated 1 out of 5 stars

Order never arrived. After placing an order and putting our business address, delivery attempts were made on weekends and after hours. When contacting WhatsApp support and confirming the available tim... See more

Company replied

Rated 5 out of 5 stars

The necklace was a great success, my nephew loved it! It was very fast! I would highly recommend it.

Rated 5 out of 5 stars

The quality of the printing was really good. I ordered a pair of socks and a blanket and they were both so cool, I love them.

Rated 1 out of 5 stars

The golf ball stamper is absolutely useless , my wife bought it as a gift but it’s a criminal waste of money !!!

Company replied

Rated 5 out of 5 stars

Website was very informative. Picking and customising went smoothly. Delivery time was also excellent

Rated 1 out of 5 stars

Order wasn’t delivered. Website claims it was but doesn’t provide any evidence or further information. Emails to support are not replied to. Appalling.

Company replied

Rated 4 out of 5 stars

The product came fast and is cool, the only problem is that the text is hard to read on the purple card. The purple background can be more bright or the text white

Rated 4 out of 5 stars

Nice ring quality , goods arrived neatly packaged and on time delivery

Rated 2 out of 5 stars

I received my order promptly which I am really happy about. What I am not pleased with is the smell of the material. I ordered a personalised birth flower hair/tool bag as a Christmas gift, it smells... See more

Company replied

Rated 1 out of 5 stars

Order did not arrive , company responded quickly and sent out a new order which arrived very quickly . I was hoping to return to Trust Pilot to re do my 1 star rating for a 5 as the service was exce... See more

Company replied


Company details

  1. Gift shop

Written by the company

Callie ist der führende kreative Online-Geschenkeladen. Wir bieten ein breites Sortiment an maßgeschneiderten und originellen Artikeln, die den Beschenkten inspirieren und begeistern werden. Seit unserer Gründung im Jahr 2017 haben wir es uns zur Aufgabe gemacht, herauszufinden, was sich Menschen auf der Suche nach einem Geschenk wünschen und wie wir ihre personalisierten Geschenkideen zum Leben erwecken können.


Contact info

  • UNIT 05, FLAT A, 9/F, KWAI SHING INDUSTRIAL BUILDING PHASE 1, 36-40 TAI LIN PAI ROAD, 000000, KWAICHUNG , Hong Kong

  • support@callie.de
  • callie.de

4.6

Excellent

TrustScore 4.5 out of 5

27K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not worth the money, poor quality.

You could buy similar quality glasses in the pound shop. The engraving is terrible, you can hardly read the names on them & to make matters worse, they arrived later than advised & customer services is non existent. They've failed to respond any of my emails requesting return & refund due to the above issues.

10 June 2025
Unprompted review
Callie logo

Reply from Callie

Thank you for ordering from Callie. We're sorry to hear you're experiencing an issue. Please send your order number and the email address you used for payment to support@callie.de so we can help you verify your order. Thank you for your understanding.

Rated 3 out of 5 stars

Box that came was broken

Box that came was broken

12 April 2025
Callie logo

Reply from Callie

Vielen Dank, dass Sie bei Callie bestellt haben. Es tut uns leid zu hören, dass Sie ein Problem haben. Könnten Sie uns bitte Ihre Bestellnummer und die E-Mail-Adresse, die Sie für die Zahlung verwendet haben, an support@callie.de mitteilen, damit wir Ihnen bei der Überprüfung helfen können? Vielen Dank für Ihr Verständnis.

Rated 5 out of 5 stars

Excellent service

My first package got stolen, so Callie sent another one free of charge. It came today and I am very happy with the emergency bracelet for my daughter.

8 April 2025
Rated 1 out of 5 stars

Cheap and bad quality for the price

Cheap and bad quality for the price. Don’t waste your money.

24 March 2025
Callie logo

Reply from Callie

Thank you for ordering from Callie. We're sorry to hear you're experiencing an issue. Please send your order number and the email address you used for payment to support@callie.de so we can help you verify your order. Thank you for your understanding.

Rated 5 out of 5 stars

Customized Beach Towels

Absolutely beautiful - came exactly as selected in the order. The material is soft and the colors are vivid. The delivery came prior to their approximated date and the packaging was appropriate for the items ordered.

1 April 2025
Unprompted review
Rated 4 out of 5 stars

The wallet arrived after a month

The wallet arrived after a month, so I have to give it a minus, but the wallet seems to be a quality product. I got what I ordered. The wallet has plenty of compartments and plenty of space, it is light and soft, a good size, not too small or too big. For a bag or to carry in your hand. I am satisfied.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

The necklace I ordered from Callie

The necklace I ordered from Callie, is beautiful. It’s my name in Korean. Didn’t take long at all to receive it. I used an interpreter to make sure and the letters are perfect! Thank you, Callie! I will be ordering another! I’m very pleased!

22 March 2025
Unprompted review
Rated 2 out of 5 stars

The engraving for my family crest is of poor quality

The engraving for my family crest is not of good quality. The image is unrecognizable. The name cannot be read.

10 February 2025
Callie logo

Reply from Callie

Thank you for ordering from Callie. We are sorry to hear that you are having a problem. Could you please provide us with your order number and the email address you used for payment to support@callie.de so that we can help you verify it? Thank you for your understanding.

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