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Rated 5 out of 5 stars

CallRail is an easy to use tool, which provides and effective way to plug data leaks from online marketing. Most advertisers don't realize how many people still prefer calling a business over submitti... See more

Rated 5 out of 5 stars

CallRail is the best call tracking software out there! Their customer support is consistently awesome and I'm amazed at how far they will go to educate, stay up to date on the latest in technolog... See more

Rated 5 out of 5 stars

CallRail is a great tool and has the best support team of anyone we work with. Everyone is friendly, knowledgeable, and helpful. We don't run into actual issues with the platform itself, but anything... See more

Rated 1 out of 5 stars

Call Rail does not work in Australia so don't bother signing up for their free 14 day trial. Their system isn't able to generate local numbers, contact customer support and they'll tell you there's a... See more

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Company details

  1. Software company

Written by the company

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.


Contact info

4.0

Great

TrustScore 4 out of 5

487 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Callrail Provides Excellent Customer Services

Callrail has provided our company with what all of our agents consider to be the highest level of customer satisfaction we can experienced. Every interaction was handled with precise answers to every questions, then followed by verification of satisfaction each time. We are quite pleased and satisfied with Callrail.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

Our experience with CallRail for the...

Our experience with CallRail for the first 4 months of engaging their services has been nothing short of stellar as it pertains to our website/call tracking, systems integrations with other platforms for marketing and analytics, and ease of use. Additionally, unlike so many in today's post-human business culture, their customer service has been excellent, and personal.

Highly recommend them and this service. The ROI is tangible and immediate.

Gator Henry
Marketing Manager (North America)
Superfici America, Inc.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

CallRail is my go-to application for…

CallRail is my go-to application for tracking calls for any online campaign. I've recommended it to numerous clients and it always gets the job done. The support staff has excellent insight and turnaround times.

21 February 2019
Unprompted review
Rated 5 out of 5 stars

CallRail has been a breath of fresh air…

CallRail has been a breath of fresh air from our last call tracking company. The platform is so intuitive, easy to use, and they've taken all of the hard work out of call tracking and integrating it with your chosen CRM.

21 February 2019
Unprompted review
Rated 5 out of 5 stars

Call rail does good work

Call rail does good work. I have just scratched the surface on its capabilities. I look forward to using some of its more advanced features soon!

15 February 2019
Unprompted review
Rated 4 out of 5 stars

I would love to have a column that…

I would love to have a column that tracks the staff who take the call and compare it to conversions or other metrics. That's the only reason I didn't give it five stars. Otherwise, the product is easy to use and a great way to track marketing efforts and learn about common questions our clients are having.

15 February 2019
Unprompted review
Rated 5 out of 5 stars

Awesome!

Tameka has helped us out a lot. Very quick to respond and very quick to make big account changes as well.

14 February 2019
Unprompted review

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