Bad customer service
Wanted to make sure my free trial was cancelled. Haven't been able to talk to Customer service - just get music. Very difficult to know who to contact
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Wanted to make sure my free trial was cancelled. Haven't been able to talk to Customer service - just get music. Very difficult to know who to contact
Very bad taste, very spicy food, often leave me with stomachache and diarrhea. This was my first experience with them.. never again
I had a really disappointing experience with Calo. I paid to try their food, but my order was never delivered. The app showed a wrong address even though I entered the correct one, which clearly means there’s an issue on their side, not mine.
What made it worse was the customer service — I spent almost two hours on the in-app chat and got no real response. Totally unprofessional and frustrating. If this is the kind of service they provide, I honestly wouldn’t recommend it to anyone.
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