Cambridge Removals & Storage Reviews 17

TrustScore 4.5 out of 5

4.3

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Company details

  1. Removals company

Information provided by various external sources

Cambridge Removals & Storage is a family run business and has been establised since 1980. We specialise in moving familes and business both locally and nationally. In addition to removals we also have our own warehouse, where we store customers furniture and effects. Our warehouse is new and very secure, we have all of the latest CCTV, Fire and intruder alarm systems. We pride ourselves on our personal touch, which we believe goes further than any other mover - and that is why we place great emphasis on the researching and planning of the complex issues of packing and moving. Every move is as individual as you are, and every move has the potential to be stressful – but at Cambridge Removals & Storage we do our utmost to carry the stresses on our shoulders rather than leaving them on yours. Cambridge Removals & Storage is accredited by Trading Standards, as a part of the "Buy with Confidence" Scheme, please feel free to view our website and read our fantastic reviews!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best removal in Cambridge

Had the best experience using Bobby and the team for our recent move. They moved a 5 bedroom house with great care and attention and efficiency. Nothing was too much trouble and they were by far the best price and service. Having used others in the past, these guys were the best. Bobby and the team are massively experienced so made the move with the least amount of stress possible. Would definitely recommend them for any removal needs.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

We were moved house today by Tommy and Morgan.
Our first interactions were with Kelly, who was prompt and efficient with providing a quote and booking our service (which was incredibly and competitively priced, hence choosing them).
They were incredible from start to finish.
Tommy greeted both me and my husband with a handshake and the biggest smile.
I went on to tell him that my packing hadn’t gone to plan as I’d been in hospital overnight and he reassured me right away, telling me not to worry.
They took their time, ensuring they took care of our belongings both when packing and unpacking (into a new build). I heard Tommy quote a few times about carrying things ‘properly’ and ‘the right way round’ to avoid any damage to the items or the walls.
We didn’t feel rushed at all, which made a really stressful day a lot easier.
They packed everything we requested and did it with constant smiles and positivity.
Meeting 2 men like Tommy and Morgan who not are not only amazing at their job, but are passionate about it too, is just incredible !
Thank you so much for making our move stress-free, we wouldn’t hesitate to use you again.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE BE WARNED

PLEASE BE WARNED - DO NOT TO USE THESE ROGUES *** UPDATED to say it definitely was you that moved us, you are simply trying to deflect your appallingly bad service/company ***
used recently for a house move, so many items broken and damaged. Many not noticed until unpacking and despite having their insurance they point blank refuse to cover damages. However - not surprise by this as the whole experience from moving day to unpacking has been awful. Care of our belongings loading, in-transit and unloading was absolutely non-existent.
They did not allow anywhere near enough time to do the job they had quoted and were paid for. Consequently everything from start to finish was incredibly rushed. Our belongings were simply dumped wherever there was floor space, upstair or down, it didn't matter to them! Everything was in such a mess that identifying and organising boxes to the right rooms afterwards was a mammoth task that we shouldn't have had to do - they should have put everything in the right rooms!
The staff on the day were all self employed workers not actually employed by the Company who just told us the Company were short staffed, had taken on too many jobs and they didn't have enough vans to do the work they had booked.
This company DO NOT CARE about you and your belongings, just about taking your money. Very arrogant attitude. Absolutely the worst experience of our lives - please, please be warned.

14 August 2024
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Hi you’ve got the wrong company we have not moved you what so ever. Please take this review down as it’s nothing to do with us what so ever.
There is another Cambridge Removals based in Cambridge! we are based in Plymouth and we have not moved you what so ever!!! Our staff are ALL employed we do not have any self-employed staff!!!

Rated 5 out of 5 stars

Simply the Best

From start to finish this company are brilliant. In all the years of using removal companies these are by far the best.I would like to thank all the staff we have come in contact with.In Particular Mark and Emelyn who from the very beginning doing the packing prior to removal were very courteous and professional.
I would recommend this company to anyone
who wants a professional and careful move.

10 June 2024
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so Mr Russell, we really do appreciate your feedback, I will pass on your kind words to both Mark & Em and the rest of the team, we all would like to wish you all the very best in your new home.

Rated 5 out of 5 stars

Fantastic moving experience

This is the second time we have moved with Cambridge and once again our move was made so easy by Dominic and the team!

They were polite, friendly and incredibly hardworking! I was feeling so anxious about moving day, but they made me feel at ease and got through loading and unloading the entire contents of our house so quickly! I am so grateful to them all for all their hard work whilst always being happy and positive. I would absolutely, without hesitation recommend them!

Thank you to Jason, Heather, Dominic and all of the lovely team for all of your support and help.

26 January 2024
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so much Mrs Cowling for your 5 star review, we really do appreciate your feedback and using us again for your move. We all would like to wish you all the very best in your new home. I'll pass your kind comments onto the team, thank you again !

Rated 5 out of 5 stars

Use this company

I cannot recommend Tom's removals highly enough: they were professional, friendly, efficient and executed our move from Cambridge to Chester in a single day at a competive price.

This is definitely the company you should consider for your removal.

16 October 2023
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Hi even though we are a removal company, we are not called Tom's removals, we are called Cambridge Removals & Storage, just though i would let you know that this review is not for our company.

Rated 5 out of 5 stars

Fantastic service!

Kelly and the team in Plymouth were fantastic! I was not doing things in a straightforward way due to how the flat purchase had gone. But nothing as too much trouble, they helped me with every aspect and showed great flexibility for both collection of furniture, storage and then unpacking, then me collecting form them. Thank you!

10 December 2022
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so much for your 5 star review we really do appreciate your feedback. We are so pleased you were happy with our service! We all would like to wish you all the very best in your new home.

Rated 5 out of 5 stars

Excellent service

Arrived on time. Nothing too much trouble. Made the whole process stressless. Will recommend them to all my friends and family.

20 January 2023
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so much for your 5 star review we really do appreciate your feedback! I'll pass your kind comments onto the team, we all would like to wish you all the very best in your new home!

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, couldn't fault them in any way and very reasonable too.

Would have no hesitation in recommending them to anyone looking for a removal company that does it all.

26 July 2022
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so much for your 5 star review, apologies I have not replied sooner I didn't get the notification through.

Rated 5 out of 5 stars

Mark and Mike moved me from Hastings…

Mark and Mike moved me from Hastings back to Plymouth. They were absolutely brilliant, they worked tirelessly from the minute they arrived, nothing was too much trouble, they were efficient, quick and made the whole experience totally painless. I can't recommend them highly enough. Big thanks also to Kelly and Heather in the office for all their help.

30 April 2022
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you so much for your fantastic review, we really do appreciate your feedback. I will pass your kind comments onto the team, we all would like to wish you all the very best in your new home.

Rated 5 out of 5 stars

Very impressed with the move

Very impressed with the move - especially after Tony arrived to support the Team - everything speeded up and we made it to our new home. Particular thanks to Heather who supported us with the countless changes that caused much stress. She is an asset and very personable and professional.

29 March 2021
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thankyou so much for your 5 star review, we really do appreciate your feedback, I will pass your kind comments onto the team , we all would like to wish you the very best in your new home.

Rated 5 out of 5 stars

Excellent lockdown move.

Thanks to all the team for a seamless move in lockdown. From Heather in the office ( who was so calm and reassuring during what is a very stressful time) to the guys who actually did our move. Everyone was professional, efficient and respectful. We would highly recommend this team as they completely took the stress out of moving day. Thank you all so much.

22 January 2021
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you very much for your fantastic revue,really pleased you were happy with our service.We would like to wish you all the very best in your new home.

Rated 5 out of 5 stars

Lockdown Move - Amazing Team!

We moved during lockdown, May 2020, and the team were absolutely amazing: Mike, John and Reece. They worked their socks off. They were polite, and nothing was too much bother. Would highly recommend them. Thanks guys!

23 September 2020
Unprompted review
Rated 1 out of 5 stars

Was greeted to put the kettle

Was greeted to put the kettle they must of had around 16 breaks one worker even told my friend to sunbathe topless .....
They even broke my bedside cabinet I have not heard a thing of the company about the sunbathing issue will never use these guys again or recommend them to any of my friends if I could give 0 on the review I would

17 May 2019
Unprompted review
Rated 5 out of 5 stars

All the staff were excellent

All the staff were excellent , friendly and helpful. Nothing was too much trouble for them. We appreciated their patience and excellent advice.

3 October 2018
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you Mr Hanley for your fantastic 5 star review! We are really pleased to hear that you were happy with our service. I will pass your kind comments onto the team, we all would like to wish you the very best in your new home!

Rated 5 out of 5 stars

After being let down by a rival removal…

After being let down by a rival removal company, ON THE DAY OF MY MOVE, after selling my house, Cambridge Removals came a rescued me! Honestly, rescued me! They received an emergency call, and came to my house within 45 minutes and took change of what was a very intense and stressful situation. Professional, affordable and super super friendly. I cannot thank them enough for going above and beyond for me! I highly recommend you use them for removals. Thank you Cambridge Removals, I'm forever grateful for your help. Kindest regards Sarah x

15 February 2018
Unprompted review
Cambridge Removals & Storage logo

Reply from Cambridge Removals & Storage

Thank you Sarah for all of your 5 star reviews ! we do really appreciate your feedback! We are so pleased you were happy with the service we provided and that you will reccomend our company to all of your friends and family!

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