Eva Minimalist Geometric Ceramic Reed Diffuser. I had already reviewed this lovely product but, a week or so later, I noticed that a tiny piece on one corner had broken off. I contacted the Company a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my first order arriving damaged, but the company emailed me immediately and arranged a replacement without any hassle. The new item arrived quickly and in perfect condition. Really... See more
I’ve loved the Corinne Bronze Diamond Embossed Textured Luxury Cushion. They are just luxurious and the colour is beautiful.
Great cushions, really happy with them! Fantastic quality, quick delivery will definitely use again
Company details
- #370 of 398 best companies in Home Furniture Shop
- #198 of 212 best companies in Decoration and Interior Design Store
- #52 of 54 best companies in Furniture Accessories
Written by the company
Camden & Co was created from a love and passion for interior design. Having sourced items for friends and family for years, we decided it was the right time to bring curated collections of quality homeware products, soft furnishings and decor to a wider market. At Camden & Co, we pride ourselves on having a beautiful selection of home interior pieces that offer high end quality at reasonable price points, bringing a touch of affordable luxury to your home interiors.
Contact info
The Chambers, 13 Police Street, M2 7LQ, Manchester, United Kingdom
- info@camdenandco.co.uk
- camdenandco.co.uk
4.0
Great
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My two throws from Camden and Co are…
My two throws from Camden and Co are just gorgeous. They are really soft and complete my living room perfectly. I am now browsing the website again to look for matching cushions.
24 January 2025
Unprompted review
Reply from Camden & Co
Hi Donna, Thanks so much for taking the time to leave us a review. We're so happy to hear you love your new throws. Best wishes, team Camden
I ordered a set of cushion covers from…
I ordered a set of cushion covers from here and accidentally put an old shipping address into the delivery info section when I was paying.I contacted Camden and Co and spoke with Louise, who sorted this out for me really quickly. The covers arrived a few days later and I'm so happy with them.
21 January 2025
Unprompted review
Reply from Camden & Co
Hi Albert, we're so happy to hear that we were able to resolve your shipping issue effectively, and that you're pleased with your cushion covers! Best wishes, team Camden x
I'm so happy with my set of cushions
I'm so happy with my set of cushions, I ordered a set of 4 of the Zara cushions and the quality is great.
23 January 2025
Unprompted review
Reply from Camden & Co
Hi Teresa, thank you for your lovely review! We're so pleased you're happy with your Zara cushions. Best wishes, team Camden x
Been a week no delivery and no updates…
Been a week no delivery and no updates despite contacting. Still showing no movement on Evri.
13 January 2025
Reply from Camden & Co
Hi James, We're sorry that your order didn't reach you within your required timeframe. We did, however, get straight back to you and offered a replacement order or a refund, and issued a full refund, as requested. Unfortunately we can't guarantee that items will reach you within a couple of days unless the express shipping option is selected at checkout. Kind regards.
Ignores return requests. Do not use
I ordered 3 cushions. 2 have arrived but the third was not delivered. I have repeatedly contacted the company to return and refund the 2 cushions and an update on where the 3rd is!! The company has ignored all emails so far. Extremely unprofessional. Do not bother ordering from them
16 January 2025
Unprompted review
Reply from Camden & Co
Hi Jaina,
We have been in contact with you via email a number of times to discuss this and get your issue resolved, so we're unsure on a couple of the comments made in your review. As you are aware though, we're still awaiting your return and will process it once it's received. There is nothing further we can do until we receive the items back with us unfortunately.
Kind regards.
Really pleased with my purchase very…
Really pleased with my purchase very good quality
6 January 2025
Reply from Camden & Co
Hi Teresa, thanks so much for taking the time to leave us a review, we're so pleased to hear that you're happy with your order! Best wishes, team Camden
Great company to do business with
Great company to do business with. Quick to respond and very helpful
2 December 2024
I am Truly Impressed by Camden and Co
I recently ordered a diffuser from (Camden and Co), and while there was an initial delay in delivery, their response was outstanding. They quickly arranged for a replacement to be sent via express delivery at no extra cost, and it arrived much sooner than I expected!
What truly impressed me was their commitment to customer satisfaction. They consistently followed up via email to ensure I was happy with the product. The diffuser is fantastic, and I couldn't be more pleased with my experience. I highly recommend (Camden and Co) for their excellent service!
15 November 2024
Unprompted review
Reply from Camden & Co
Hi Natalie, thank you so much for taking the time to leave us such a lovely review! We're so pleased to hear you love your order, and that you were happy with the service provided. I'm really glad we were able to get the delivery issue resolved for you. With best wishes, Camden & Co
Excellent Product!
I recently ordered a coffee table book. The item is excellent quality, and I was very happy with it.
The delivery time was quick and efficient. Everything ,from the moment I ordered, was communicated clearly. I will definitely be purchasing from this website again.
28 November 2024
Unprompted review
Reply from Camden & Co
Hi Rebecca, thank you for taking the time to leave us a review, we really appreciate it and I'm really pleased to hear you're happy with your purchase. Best wishes
QUALITY CUSHIONS
I ordered a number of cushions which are good quality unfortunately there was a problem with the delivery which was rectified by the customer service department and they gave me an extra cushion due to the late delivery, first class service.
I wouldn't hesitate in ordering again from Camden & Co
6 November 2024
Unprompted review
Reply from Camden & Co
Hi Paul, Thank you for taking the time to leave us a review, we're so pleased that we could get the shipping issue resolved for you and that you're happy with your items. Best wishes
Very swift service and the cushions…
Very swift service and the cushions were exactly as shown on the website. I’ve already ordered another set
19 November 2024
Reply from Camden & Co
Hi Nwanneka, thank you so much for taking the time to leave us a review. We're so pleased to hear you're happy with your order and the service overall. Best wishes
I had a really great experience with…
I had a really great experience with Camden & Co - I had to make some changes to my order having accidently ordered the wrong thing to the wrong address - and Kelly couldn't have been more helpful! My items then went missing and they communicated with me every day till they'd been resent with a new tracking code, even sending me a extra gift for the inconvenience - which was the couriers fault! They really went above and beyond, not to mention my items are lovely, (inc my little gift) would absolutely recommend to anyone needing some new things for their home!
25 November 2024
Unprompted review
Reply from Camden & Co
Hi Lisa,
Thank you so much for taking the time to leave us a review! We're so happy to hear you're pleased with your experience shopping with us. Best wishes.
Love my cushions
An initial delay which was the fault of evri I now have all of the items and they are beautiful. Customer service did lots to help me track my package and even offered a discount code for future purchases as a good will due to the delay.
20 November 2024
Unprompted review
Reply from Camden & Co
Hi Emily, thanks so much for your lovely review. We're so pleased that we could get this resolved for you, and that you love all of your items now that they have arrived. Best wishes.
Lovely throws
Lovely throws. I now have 3. Fast service and products are lovely quality.
4 November 2024
Reply from Camden & Co
Hi Roz,
Thank you for taking the time to leave us such a lovely review! We're so pleased to hear you're happy with your purchases, and that you have a number of our throws. Best wishes :)
Review of candles.
The candles were as advertised and they were delivered in the timescale stated. Good quality and I would not hesitate to purchase again.
4 November 2024
Reply from Camden & Co
Hi Angela,
Thank you for taking the time to leave us a review, we're so glad you like your candles. Best wishes.
Reply from Camden & Co
Hi June,
Thank you for your review, I'm really sorry to hear you're not happy with the inserts inside your cushions. As our cushion inners are duck feather, they do tend to squish down in transit and can take some 'fluffing' over the course of a couple of days after delivery to plump back up. We hope this helps you to make the most of your cushions. Best wishes.
Lovely products
Lovely products, fast delivery, beautiful packaging and reasonable pricing. What's not to love.
1 November 2024
Reply from Camden & Co
Thank you so much for your lovely review Cathy, we're so happy to hear you love your order! Best wishes.
Poor service and shady practices
Camden have advised they replied and I have taken them at their word and therefore I am editing this review. However they have taken £18 restocking charge from my payment which does not appear anywhere in their returns policy and does not meet with distance selling regulations. I feel this is unacceptable as the goods were not to the standard as advertised on their website. I paid the £10 return fee but by selecting Camden & Co as my supplier I have lost £28 and as a single mum this is shocking to do this so close to Christmas. I will be pursuing this as it is not stated in their terms and conditions.
28 October 2024
Reply from Camden & Co
Hi Shona,
We're sorry to hear that you're unhappy. As per our screenshots, we have responded to every email you have sent us. Unfortunately we're not able to take responsibility for emails not being picked up from spam/junk folders etc. Now that the issue is resolved and we have spoken to you to get this resolved, we hope you will reconsider your review.
Best wishes.
Reply from Camden & Co
Thank you for taking the time to leave us a review Jaqueline, we're glad you love your cushions! Best wishes
Very happy with my purchase
Very happy with my purchase. I ordered 4 Chloe cushions and they’re beautiful, excellent quality and I would definitely recommend.
31 October 2024
Unprompted review
Reply from Camden & Co
Thank you so much for your review, we're glad to hear you love your cushions! Best wishes
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