CamdenTools Reviews 964

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I just wanted to say a big thank you to all at Camden Tools. I ordered some stainless steel nails from Amazon as my contractor said that he needed them, However, it transpired that he didn't! Th... See more

Rated 5 out of 5 stars

I called and spoke to a lovely lady who checked technical details with me before purchase. Great customer service, price and next day delivery - what more could you ask for - if only all transactions... See more

Rated 5 out of 5 stars

My first experience with Camden. How fantastic they are. It was so wonderful to receive a welcoming email from Sara, it made me feel really special. Thoughtful gestures like that will bring custome... See more

Rated 4 out of 5 stars

No problem with delivery - the items turned up as promised and seem good value. However, and no fault of Camden Tools, the packaging leaves a little to be desired. The Product, being fine and powdery,... See more

Company details

  1. Tool shop
  2. Craft shop
  3. DIY Store
  4. Hardware Shop
  5. Lighting Shop
  6. Paint shop

Written by the company

Welcome to Camden Tools, and thank you for visiting! We offer a comprehensive range of tools, materials, products and accessories for customers both in the UK and worldwide, all backed up by our excellent customer service. Here at Camden Tools, we pride ourselves on offering a huge selection of over 11,000 products, including all of the top brands from both the UK and further afield. Plus, our experienced, customer service team are just a click away if you need any help, advice or information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

964 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Product never arrived

Product never arrived. Bought through B&Q as a verified seller. Emailed and called countless times neither party resolved the issue so had to claim a refund from PayPal. Very poor customer service.

11 May 2023
CamdenTools logo

Reply from CamdenTools

Hello,

Kindly provide us with your order number to info@camdentools.com. Once we receive this information, our team will thoroughly investigate the matter and take the necessary steps to rectify it.

Regards,
Sara
CamdenTools

Rated 5 out of 5 stars

This wrench is fantastic

This wrench is fantastic! The quality is top-notch and it feels sturdy and well-made in my hand. It is easy to adjust and use, making it a great addition to my toolbox.

30 March 2023
Unprompted review
Rated 1 out of 5 stars

WD-40 spray bottle advertised as metal…

WD-40 spray bottle advertised as metal $23. It’s PLASTIC

13 March 2023
Unprompted review
CamdenTools logo

Reply from CamdenTools

Hello,

If you could send your order reference number to info@camdentools.com and I can further look into your order information.

Regards,
Sara
CamdenTools

Rated 5 out of 5 stars

No hard feelings

No hard feelings. Really. Part of being a designer is getting critiqued. If something is overlooked or the direction of the design is not what you are looking for, let your agency know right away.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

Camden tools had exactly the item I wanted (a Grouting saw), and Sara (at CT) even took the trouble to measure the size of the blade so I could be sure it would be exactly right for the job that needed doing. Excellent service, a good selection of tools, and all at a good price, delivered free. What more could you want?

12 October 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. Living in the Channel Islands I had difficulty sourcing this paint. I came upon Camden Tools by accident and glad I did. Ordering on-line was easy and straight forward. Overall, a happy experince.

18 August 2022
Rated 5 out of 5 stars

Highly recommended

We ordered a replacement pane of glass for our garage door. Rather than spending £280 quoted we paid just £55 including postage using CamdenTools. Packaging was absolutely fabulous and the fit perfect. Highly recommended!

5 July 2022

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