Camileandstone Reviews 

I have recieved the opal earring studs today, and feel so disappointed.

Whilst I understood these were small studs. The size of the stud shown in fhe pictures was entirely misleading and must have have been taken with a microfocus lense.

Especially as the price point on there were not cheap.

I feel deliberately mislead by the way these were sold, and what this product actually is when received.

Extremely disappointing experience - I would give o stars if i could.

I placed an order with Camille and Stone over 10 days ago and, despite paying for Express Post and having Transit Protect automatically added to my order, my package still hasn’t even been received by AusPost for its first scan.

I contacted AusPost directly, and they confirmed they do not have the parcel. Yet Camille and Stone continue to blame the delay on AusPost, even though the package clearly hasn’t been handed over to them. Their customer service has been unhelpful and dismissive, offering no real solutions or updates.

I completely understand delays around this time of year, but blaming the courier when the courier hasn’t even received the item is incredibly frustrating. I paid for express shipping and protection, and I expected at least transparent communication. Sadly, this experience has been far from acceptable.

All jewelry I’ve received have been beautiful, look like authentic gold, and the quality of craftsmanship is apparent. I have placed several orders in recent weeks, and so far have received half the orders sooner than I expected (especially considering the orders have come from Australia.) I feel prices are reasonable, too. I plan on ordering from Camile & Stone for future items as my experience so far with sales and customer service have been great.

Really disappointed with the quality of the necklace I received. Got it as a present for Valentine’s Day. Looked nothing like the photos and was poor/cheap quality. Extremely disappointed as it looked like a very cheap knock-off. Have sent it back and am waiting for a refund but not holding my breath. Also ordered gold but they sent me silver, probably cheaper again to make.