caminocompany.com Reviews 

92
•
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

Communication needs work.... on shipping delivery Satisfy with product and insured shipping but i needed to know when items were shipped and expected day of delivery.. was told on two different order... See more

Rated 1 out of 5 stars

I used this company for many years and most of the people that I dealt with are no longer there. The newer crew is complete opposite of the responsive, helpful and communicative individuals that they... See more

Company replied

Rated 1 out of 5 stars

I made an order online on February 9, 2026 for 20 random 1 oz silver Mexican Libertads. I sent the check on February 10, 2026. Now on February 19, 2026, I have heard absolutely NOTHING from Camin... See more

Rated 1 out of 5 stars

Placed an order for pickup online. Printed the receipt and went to the store w/cash to pick up. Was kept waiting for 15 minutes w/ no other customers in the store. Then finally was told the order woul... See more

Company replied

Company details

  1. Coin dealer

Written by the company

Camino Coin Company is a family owned and operated business. The majority of our business in in buying and selling bullion and numismatics (rare coins), but we also deal in collectible currency, stamps and sports memorabilia. We have been in business for decades. We pride ourselves on our honesty, integrity, and transparency. As staunch libertarians, we believe in honest and voluntary interactions with our clients. Most of our client base has been buying from us for many years and we expect them to continue to be clients for as long as they continue to invest in gold. Not only that, we want to be able to pass our company down to the next generation so reputation is not only important to us, it is critical to our survival.


Contact info

1.8

Poor

TrustScore 2 out of 5

92 reviews

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No recent history of asking for reviews

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1.8

All reviews

(92)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service.

I called few times and left
Messages and emailed couple
Of
Times no one cares to reply to return my calls and emails. When you spend over $6.0k and no one cares in the company , the customer service is very unprofessional. No I don t recommend your
Company to my friends
And family. I know it happened 07/19/21 but I just got the email from you all to submit my review. Bad bad bad.

17 February 2022
Rated 5 out of 5 stars

HI Adriana

HI Adriana, No, nothing is wrong and i think you're a great company! I love you guys and am not looking for a better place to shop!. Reason you haven't heard from me is the silver market is insane and I have been able to get by without needing to buy or sell anything.. I watch every day

17 February 2022
Rated 5 out of 5 stars

Camino company has fulfilled several…

Camino company has fulfilled several orders for us. On our first order we had good counseling to help us make the right choices for our family. They are truly a family business and have always been available to answer questions and calm the first order nerves. We have gotten all orders well packed and timely.

15 February 2022
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Reply from caminocompany.com

Anne,

Thank you so much for the orders! We appreciate the review, and how kind you are. Looking forward to doing more in the future!

Rated 5 out of 5 stars

This is one awesome company

This is one awesome company. Everyone is totally polite and professional. They will answer all questions that you may have. I have been completely satisfied with all aspects of the process, from the ordering to the completion of my shipments. Thumbs Up & Shout Outs to all who works at Camino!!!

14 February 2022
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Reply from caminocompany.com

Sharon!

Thank you so much for the review. We have been so glad to work with you and give you great service.

Rated 1 out of 5 stars

Placed an online order for pickup

Placed an order for pickup online. Printed the receipt and went to the store w/cash to pick up. Was kept waiting for 15 minutes w/ no other customers in the store. Then finally was told the order would be more than that sowing on my receipt to cover taxes. Good thing I brought enough extra cash to cover that. Bad attitude and deceptive pricing. Have purchased here many times over the years with good results. Not this time.

12 February 2022
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Reply from caminocompany.com

Brian,

We do apologize for the wait, but at times we are on the phone which can delay our in person service.

As for the tax, we do have to charge tax on orders for less than $1500.00 and do apologize that it did not appear on the receipt when you placed the order. But we do have to follow the California Laws.

We hope to continue to do business with you as this time seems to be an anomaly of what you have experienced from us.

Rated 5 out of 5 stars

Great company

Great company. Honest and knowledgeable and willing to help me understand anything I don’t know about the process. Friendly too.

12 February 2022
Rated 1 out of 5 stars

Multiple orders over a substantial time…

Multiple orders over a substantial time period with this company resulted each and EVERY TIME ending with lack of followup, lack of customer care and service resulting in a total deterioration of integrity. I can not imagine NOT following up on orders that were delayed or purposely just not communicating when shipments were not on time. WHAT? Seriously, this isn't all as each time I requested to at least have a followup call/email so I can be available to receive package in our condo (signature needed) the staff when called acted dismissive. One specific male staffer actually lied when I brought up that I asked him to contact me on tracking and package followup and he never did. I told him that I detailed that call and wrote down it was his name. Again, no "biggy" for them as they are more than happy to take your order just forget that courtesy to do any real consistent followup. Wow! Good news is we found an awesome new company that immediately emails, sends tracking and never has any delays at all. Several orders went through smoothly. What a find!

12 February 2022
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Reply from caminocompany.com

We do apologize for the delays we experienced over the past two years. As product went on delay for many. We do our best to follow up, but our customers know that what they purchase will always be delivered. We thought being the amount of orders placed, meant that we were doing right by you. Glad that you were able to find a company that better suits your needs.

Rated 5 out of 5 stars

Thirty plus years ago.I asked the US…

Thirty plus years ago.I asked the US Mint where should i buy gold and silver coins.
I was told Camino Coin and i have been with them since that day.

11 February 2022
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Reply from caminocompany.com

Thank you so much for the review Michael. You have been a pleasure to work with!

Rated 5 out of 5 stars

I am very happy with your service

I am very happy with your service. There was a glitch when the initial trader failed to record my last purchase but Adriana fixed it. As far as I am concerned there is no other coin and precious metals company that I would consider.

I credit Dr. Dave Janda with introducing me to your service.

11 February 2022
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Reply from caminocompany.com

Jay,

Thank you so much for the review. We appreciate the business. You have been a great to work with.

Rated 5 out of 5 stars

Best gold and Silver shop

I have been purchasing my physical gold and silver at Camino for past 12 years. Their pricing is very fair and they are extremely knowledgeable. I look forward to visiting every time I have a little extra cash.

11 February 2022
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Reply from caminocompany.com

Keith,

Thanks for the review! Always great to have you in the office.

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