Awful not even worth one star.
Awful not even worth one star.
Don’t go there for any reason
4 September 2024
Unprompted review
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4.1
Great
203 reviews
Hasn’t replied to negative reviews
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Watch out renting this place
Watch out renting this place. It was not clean at all when we arrived. We stayed for only 4 nights. Couple of weeks later we got charged for cleaning the dust, spiderwebs and mold which must have been there for months already.
20 March 2024
So far
So far, so good.
Missed our first payment (in time) cause the necessery data of the bank
were missing in the confirmation from "midtjyllandsommerhusudlejning".
Has been repaired.
7 June 2022
During booking
During booking, it was difficult to get the right information, tried to call 3 times, no answer, asked to call back. Never happened. Sorry I was not satisfied.
3 June 2022
Reply from Campaya
Dear Paul,
We are sorry to hear about your experience.
We can see that you called us Thursday afternoon, where due to national holidays in Denmark, our Dutch speaking representative, was out of office till this week, but we replied back to your email within only a few hours to assist and help you.
We always get back to our customers within 24 hours, whether it is by phone or email.
If you ever are in need of help, you can always contact us 7 days a week.
Good day.
No proper follow up.
Couldnt reach you in time, confirmation of reservation looked like final but it appeared at the end, departure date, that the booking was not confirmed. It is not stated anywhere on the confirmation form. Service was ok during the phonecall, but unfortunately there was not proper follow up. So we ended up without a place to stay and on the way to Germany still had to find another stay - very stressfull…
11 May 2022
Reply from Campaya
Dear Hr. Verheul,
We are sorry that it has been unclear for you that the property was on request and not a final booking, which means that are making the request you will receive an answer directly from the home owner within 2-3 working days.
You are always welcome to call or email us for any doubts, and we will look for options that are not on request but can be booked directly online.
If you need further clarification, please let us know.
Have a good day.
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