Campervanvillage  Reviews 

Such a great experience from start to finish. Really appreciated how genuine the staff were, after a pretty horrid time renting another vehicle we were really worried about being scammed again. These guys proved that there are genuine companies out there who really want you to enjoy your trip! The Johnny Feelgood was a great van.

5* all round. Thank you so much

Honestly, our experience with RTE Backpackers was unbeatable. The caravan we booked was in perfect condition and we can say that it was a very good quality price despite having booked it with such short notice. But without a doubt, what we liked the most was the service we received. At all times they responded very kindly and quickly to all the questions we had and made us feel very safe, informed, and supported. They returned the bond to us a few days later and the entire check-in and drop-off process was very simple. Without a doubt, we will repeat with them.

I rented a campervan from you for 4 weeks and I paid a bond of 5000 dollars (3146.80 euros). After returning the Van I had to wait a long time for the money to be returned. everything turned out to be fine and I would get my bond back. Now I see that I get 180 euros less (2962.12 euros) than I paid as bond. Can you explain that? I have sent several emails but I have not heard from you again. if this is normal then I would'nt recommend you!!

The mattress was very very very hard and we slept badly. In addition to renting a very expensive van, the cushions and blankets are not included but are extra and I find that unacceptable (if you rent a van for 2 weeks it's to sleep in it, right?). The gas stove is also extra (there's everything you need to cook, but the most important thing is missing, the big joke!).
We still haven't received our $500 deposit 3 weeks after returning it, and I have a feeling we'll never see it again. Impossible to talk to anyone, you're crooks and thieves, it hurts you too much to return people's deposits - you're disgusting!

Good service and helpful! Will use again!

Really happy with the service. People very friendly and helpful. I highly recommand

We were initially given a camper that was not road worthy. Bald tyres, no aircon, flat battery the next morning and then the back tyre came loose as we were travelling 100km on a highway.
This was rectified with a replacement van that was in full working order and the mechanic delivered it to us on a Sunday.
We were not compensated in any way and when we dropped the van back got excuses instead of an apology.

Perfect from A to Z, we chose the Johnny Campervan and it was just so nice. Everything inside to go camping, big mattress and 2 fridges.
Easy to drive, you can park everywhere to sleep.
Would recommend 100%.

Picking up our van was absolutely straight forward and the van was explained to us very well except for a couple of things.
1. I didn’t realize the fuel tank was empty until we were on a freeway out of Brisbane. I am so used to hiring vehicles with a full tank and returning them the same it just didn’t occur to me it would be otherwise. It wasn’t too much of a drama but it would have been nice to be told this.
2. The van was perfect for our needs and the basic kitchen set up was also fine with little gas cookers supplied. Again we should have been told when we picked it up that we would need to purchase gas bottles, which I would have been more than happy to do. Unfortunately we didn’t find out until we were an hours drive from anywhere we could purchase them.
They were my only two issues.
I would definitely hire this van again.

Great service, a bit not very well clean the cutleries but overall great!

Great service and vehicle. We drove the Johnny Feelgood for a week. Flawless driving! Also great and swift service with the check-in and check-out. No complains of feedback at all!

I rented a van from Johnny Feel Good/ wicked vans to drive from Brisbane to Sydney. I was provided with a Nissan el grande which was large and very easy to drive. The van was very clean, easy to drive, provided small kitchen, with cutlery cooking equipment, gas burner, camp table and chairs.
Big Thankyou to the team for providing me with a van with very short notice.

A surprise upgrade to the Jonny Feelgood Nissan El Grande, was so comfortable, reliable and had everything we needed for our trip. Would highly recommend this vehicle.

Rented a car in Australia. Didn’t have air conditioning and broke down numerous times throughout our trip.
Sent an email to costumer services upon return (as returns guy said it had nothing to do with him) and never got a follow up.
Paid a lot too.
Don’t waste your time and go with a more reputable company.

Had a booking with their agent Campervan finder and had to cancel as COVID 19 resulted in Australia closing all its boarders. When I tried to cancel the booking with the agent i was told Campervan village was not offering any refunds. After contacting fair trade for assistance the agent offered a partial refund but kept over $500!

The reason given by the agent…….
'Because I pushed for the refund they are charging us a hefty cancellation fee and only giving us a little bit back. The remaining money + credit we have to cop on the chin and pay out of our pocket to you :(
This is honestly the best situation and something that hasn't been provided to other customers. Campervan Village isn't willing to cooperate with the Department of Fair Trading because there isn't much the Department Of Fair Trading can do.'

This has obviously been a difficult time for everyone, it is just highly disappointing that these companies would treat their customers in such a way. I would recommend anyone looking for a rental company to find an alternative.