Campionslettings Reviews 20

Five stars and a huge shout-out to Rhianna Shakespeare in particular.

As a tenant, it’s such a relief to have a property manager who actually stays in touch and stays on top of everything. Rhianna has been fantastic - super proactive, professional, and always easy to reach whenever we’ve needed anything. It’s made our time at the property so much smoother. Highly recommend.

Janine Creed has been my letting agent since the days of Kavanaghs. Any problems from the let was always delt with very efficently would highly recomend.

Tammy as usual was amazing ! Very punctual and caring with her replies and always keeping me in the loop and up to date on everything that was happening while also getting my requests completed faster than any Lettings company I’ve ever been with ! Forever my go to person ! Thanks again

Campions kept us informed every step of the way and sent all documents in a timely manner. Communication was very good, with thanks to Dawn Wright for this. Sourced new tenants efficiently, so there were no long breaks. Very pleased with the whole service provided.

Chloe Price has been our account manager for our rental properties in Bristol for the last few years. We have always found Chloe extremely helpful, easy to get hold of both by email and on the phone. It’s always a pleasure to speak to Chloe and she has arranged everything that needs to be done. Keep up the good work!

I have been a landlady for nearly five years with one rental property in the Westcountry. During this time my property manager has been Janine Creed. I have found her a joy to work with, she has helped and guided me through various tenancies agreements. As a great communicator she has always been two steps ahead of all the practicalities involved in renting a property, from the big things such as checking tenants in and out and making sure bills are promptly paid to the smaller details such as insuring the smoke alarms are all in date everything is taken care of by Janine. I have enjoyed and valued my relationship with Campionslettings over the years and wish the team all the best in the future. Kind regards. Rebecca

Impressively bad.

I reported a leak in my flat coming from the flat above (that Campions also manage). It took them around 2 years and 4 attempts and a lot of chasing to resolve that. Sleeping was sometimes a pain because the dripping noise was a bit chinese water torture. In the end I attached a piece of fabric to the ceiling and hung it in a bucket, so the water ran down the fabric into the bucket instead of making the dripping noise.

This resulted in significant staining to the ceilings in one bedroom, the bathroom, and the kitchen/living room. They said they'd "make good". They never did.

This was just one example amongst a catalogue of other things (broken door never fixed, mouldy windows never looked at, broken oven, broken extractor fan). They did eventually manage to replace a broken washer / dryer machine, but that took multiple attempts because the first time they ordered a washing machine only. The old machine was a fitted unit, the replacement was standalone - despite this I was told to keep the old useless door "just in case".

Interestingly, they once sent out an independent flat inspector to take a look at the flat as they don't have staff to do this (or at least they didn't this time in Leeds). She was great and noted all my issues down, and mentioned to me "yeah, Campions are renowned for being slow with this sort of thing". I assume she passed on an awareness of the issues but nothing was ever done.

I have now moved out because I got so frustrated with the service or lack of. I'm still waiting for my deposit to be returned - I moved out months ago.

Avoid at all costs, they'll make your life worse.

They were a good company to let from. Janine and Maddison were great to deal with and always prompt to respond to our concerns and questions. All maintenance issues were dealt with quickly and professionally. I would highly recommend them.

Campions are excellent, any issues are dealt with quickly and professionally. Angela Grooms in particular is fantastic, excellent communication, always highly professional and helpful and responds to requests and queries quickly. The contractor they use is exceptional, good communication, excellent standard of work. Such a positive experience renting and it being managed by them.

Been with Campions for 4 years . Tammy, Lettings Manager always gives 5 star service. Always has time for you and is totally on the ball with all aspects of the let property. She will take the worry away from you.

Excellent responsiveness!

I want to say thank you so much to the team at Campions, especially the lovely Angela Grooms, letting manager. Over the last 2 years the team have been there to provide me with help, support and advice. I really appreciate Angela's kindness. She is always there when I have needed help and it is such a pleasure to engage with her. Thanks soooo much Angela, you're one in a million! Vx

Terrible agency. There are some highly professional lettings agencies in
Bath. Campions is not located in Bath and is atrocious. Customer service non existent. Ability to contact a representative, impossible. Money grabbing little children run the business who have absolutely no idea of how to engage, manage or run a game of ping pong let alone peoples properties and tenants. Do not touch.

Flawless! Great communication and a company I truly enjoy working with. The team are very helpful and knowledgeable and I would highly recommend to other landlords.

We rented out our property in Melksham through Campions for several years, and were really pleased with the service we received. Our contact was Janine Creed who was extremely helpful, professional and responsive to any query; she took care of all the necessary property management issues for us including inspection checks, maintenance and other issues. Many thanks to Janine and I would be very happy to recommend Campions!

A pleasant experience throughout the 4yrs. Top marks to Janine and the team. All the best

I used Campions Letting based in Melksham for the past 4 years to manage the letting of my flat in Trowbridge. Janine was my point of contact for all the issues and I am glad to say I never experienced any problems with the rent collection, contract renewals, property checks and supervision/ rectification of all faults. It was quite satisfying to know that Janine was on top of it all. Due to my advancing age I am withdrawing from the letting business but would recommend this letting agency for a trouble free experience to any newcomers to this field. Thanks Janine. All the best.

We rented our home through Chase Buchanan at Campions Lettings and have had a really positive experience. Angela Grooms, lettings property manager, is kind, approachable, and always helpful. Her support goes far beyond just the paperwork — as tenants, we don’t need to worry about anything because she is always there to help and resolve any issues promptly. Our landlord is also very kind, which makes renting the property an even better experience. We would definitely recommend Angela, Chase, and Campions Lettings.

Really professional team.
Quick to respond to issues.
Very happy that my property is being handled by this team.

Excellent service. Would thoroughly recommend.