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See what reviewers are saying

Rated 1 out of 5 stars

Returned an item end of October, acknowledged by Campz October 30. We are still waiting for the refund. Escalated with PayPal. Customer service is copy/paste. Seemingly going through insolvency i... See more

Rated 4 out of 5 stars

The second purchase from this site and overall a good experience. Quality products are offered at a good price and delivered on time.

Rated 5 out of 5 stars

I've ordered from campz several times and have always been very happy with the service and products. Especially during the sales, you can pick up some good deals. Never had to return an item so I can'... See more

Rated 1 out of 5 stars

Ordered a self inflating sleep mat. The cover was damaged, the mat was stained, self inflating process took more than 12 hours. And then there was a leak in one of the seams. Ten customer service pag... See more

Company replied

Company details

  1. Outdoor sports shop
  2. Camping Shop
  3. Rock Climbing

Written by the company

CAMPZ is de grootste online outdoor winkel van Europa. In onze shop kun je terecht voor al je outdoor activiteiten - van bergbeklimmen, wandelen en klimmen tot kamperen, reizen, zwemmen en joggen. Met ons grote en veelzijdige assortiment hebben wij voor zowel ervaren outdoor enthousiastelingen als beginners gegarandeerd het juiste product in de aanbieding.


Contact info

  • Friedrichstr. 7, 70174, Stuttgart, Germany

  • campz.nl

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

Good service

The second purchase from this site and overall a good experience. Quality products are offered at a good price and delivered on time.

7 February 2024
Unprompted review
Rated 1 out of 5 stars

I never received the parcel

I never received the parcel. It went wrong at DPD, they registered it as 'delivered', but I never got it. I think that it went to a parcel point, but I did not get a message and it was not in Track&Trace. Campz asked DPD to investigate and promised to inform me. I did not hear anything untill I got an e-mail that my return parcel was recieved. I did not return anything, I don't know who did. I wrote Campz that I don't want my money back, I want them to send my things again to me, but did not have a reaction yet

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Regular customer

I've ordered from campz several times and have always been very happy with the service and products. Especially during the sales, you can pick up some good deals. Never had to return an item so I can't comment on that aspect. I did notice their website recently said they are currently unable to process returns which is somewhat worrying. I only purchase items that I'm 95% confident I won't have to return.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Horrible delivery

Horrible delivery, it was delivery at my neighbours but no one told me. So it stayed at my neigbours for 2 weeks untill they brought it to me.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Returned an item end of October

Returned an item end of October, acknowledged by Campz October 30. We are still waiting for the refund. Escalated with PayPal. Customer service is copy/paste. Seemingly going through insolvency issues. Looking at other reviews I am not the only one that has had this issue
Use this company at your own risk.

30 October 2023
Unprompted review

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