Fantastic service from start to finish. Easy to book in, kept up to date on the scheduled appointment, quick report. We had recently had a level 3 completed by a separate firm, the house purchase fel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were helped by Georgie to book in our Level 2 Survay, she was very knowledgeable and pleasant to talk to, made the whole process smooth. The survey was done by Irek, who was very precise and paid a... See more
Company replied
I would recommend using Camsure Homes. Moving is stressful but Camsure made the process of obtaining a survey stress free. The survey coordinator Georgie was really helpful and efficient and kept us u... See more
Company replied
Camsure were incredibly thorough with their RICS level 2 homebuyers survey. They had great communication throughout, and Joel Edgar, our surveyer, made sure to arrange a call with us to go through ev... See more
Company replied
Company details
- #4 of 39 best companies in Property Surveyor
- #6 of 34 best companies in Chartered Surveyor
- #4 of 13 best companies in Home Inspector
- #3 of 30 best companies in Property valuer
- #6 of 33 best companies in Surveyor
About Camsure Home Surveys
Written by the company
About Camsure Homes
We are an independent family run firm of experienced and specialised surveyors specialising in RICS Level 2 Homebuyers Reports and RICS Level 3 Building Surveys (formerly Full Structural Surveys).
Our experienced team of RICS Regulated surveyors are experts in all aspects of construction from 16th Century to present day.
Our clients believe this is our forte together with our friendly outlook and excellent customer service. Just take a look at our reviews.
Our Aim
Our aim is to provide comprehensive, accurate and easy to understand RICS Building Surveys and Homebuyers Reports together with genuine valuations to all homebuyers.
We base our business upon efficient, friendly customer service at all times.
What We Offer
Buying a property is one of the most important decisions you will make in your lifetime, and we pride ourselves on being professional and dynamic with the aim to provide thorough, informative and understandable survey reports providing you with peace of mind during the decision making process.
We have significant surveying experience with a number of surveyors within the firm being chartered for over 35 years.
Our surveyors are based locally to the areas we service which ensures they have the necessary local knowledge and experience to provide you with the highest quality report and service possible.
Contact info
The Thatch, 3 Dock Lane, Horningsea, , CB25 9JF, Cambridge, United Kingdom
- 01223 862808
- enquiries@camsurehomes.com
- camsurehomes.com
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Thank you Alex Harling!
Thank you Alex Harling!
Great report, more detail than I was expecting, so grateful and so enlightening. Loved the format and all the effort you put in at the property, conversation and report.
16 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Alex & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Service is very good
Service is very good. The fee for the service is average compared to other providers.
22 April 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
When you live in another town and…
When you live in another town and appoint a company to carry out a survey on your behalf, you expect professionalism, diligence, and attention to detail. Sadly, Camsure were lacking in this regard and have now caused delays to our property purchase.
Very disappointed with the Level 3 survey carried out by them. Prior to the survey, we provided a detailed list of specific queries relating to the property. Receipt of these was acknowledged before the inspection took place. However, the final report failed to meaningfully address most of the points raised.
Most concerning was that a functioning utility/outbuilding containing a washing machine and dryer was referred to in the report simply as “storage room”, which genuinely makes me question whether parts of the property were properly inspected at all. It came across as lazy reporting.
When I later spoke with the surveyor by telephone, I was informed that our queries may have been “outside the scope” of their service, which I find completely absurd considering these concerns were raised and acknowledged well in advance of the inspection date. Had this been communicated earlier, we would simply have instructed an alternative survey provider.
Instead, we have been left with delays, additional costs, and the need to seek further professional advice elsewhere.
For what is marketed as a professional Level 3 survey, the service received fell well below expectations. We have now formally contacted the company seeking a resolution.
At present, this has been a complete waste of our time, money, and resources.
15 May 2026
Unprompted review
Reply from Camsure Home Surveys
We are sorry to read of your concerns.
This matter has now been fully reviewed including the original report, your pre-submitted queries and the surveyor’s file information. We have responded in detail and issued an amended report that clearly addresses each of the points raised.
A number of the queries raised relate to proposed alterations and feasibility, which fall outside the scope of a RICS Level 3 Home Survey and would typically require input from specialists. However, we have still provided clear high level commentary to assist.
We can confirm the inspection was carried out in full, including internal inspection of the rear structure. While currently used for appliances, it is of basic single skin construction and is correctly described as an outbuilding based on its structure. The report reflects our professional findings based on the condition observed at the time.
The surveyor also attempted to contact you prior to the inspection and left a voicemail. They subsequently discussed these matters with you by telephone following the survey, including the scope of the report and the limitations in advising on proposed alterations.
We note similar feedback has been posted across a number of platforms prior to our investigation completed and response being provided. We trust our detailed written response and amended report now provide the full context.
We remain available should you require any further clarification.
Very helpful team and lovely to speak to
Katie Darnley and Maiysha Gonsalves were both so so helpful and were able to get me booked in on a short deadline at a very good price. They were both really lovely to speak with. Great service. Thank you! X
21 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Katie, Maiysha & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Did exactly what I needed them to do
Did exactly what I needed them to do, great customer service
13 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Camsure is a very good company
Camsure is a very good company. Excellent communications and the surveyor was very thorough. He communicated while he was doing the survey to tell me that he would call me later in the day after he had finished. He did so and this was very appreciated. Would use this company again.
12 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick and easy service very full and…
Quick and easy service very full and comprehensive survey. We were kept up to date with service, and received phone calls to discuss what was found upon completion.
12 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Level 2 Homebuyer Report was thorough…
Level 2 Homebuyer Report was thorough and informative.
30 April 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Exactly what we wanted
Very easy to arrange the Survey. The service was prompt and the Survey very well explained and easy to understand . Wouldn't hesitate to recommend
1 May 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Great!
Really easy, positive experience. Georgie was really helpful and Kenny the surveyor was really nice and explained everything I asked! Thank you!
14 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Georgie, Kenny and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick service
Quick service, helpful phone call before survey was sent to explain things, never had to chase. Great experience!
8 May 2026
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Missed faults
I used Camsure Home Surveys while purchasing my new property. I can’t fault the communication and help from the very beginning, or how quickly they arranged for someone to attend the property, with a same-day turnaround for the report.
However, I can fault the fact that obvious signs of woodworm were missed, along with a serious issue involving a live bare wire with no end connection, which I am still yet to receive a response about.
When you pay a lot of hard-earned money for something so important, you expect issues like this to be noticed by a qualified professional in order to prevent financial loss or serious harm to anyone living in the property.
Because of this negligence, I do not feel my money was well spent, and I will be seeking advice about reimbursement.
(I will post the pictures if I can)
9 February 2026
Unprompted review
Reply from Camsure Home Surveys
Thank you for taking the time to leave your feedback. We are pleased to read you were satisfied with our communication and the efficiency of arranging your survey and delivering the report.
We are sorry to learn of your concerns following your move into the property. We take matters such as this seriously and have carried out a detailed internal review, including discussion with the surveyor and a review of the original inspection records.
With regard to the electrical installation, the report identified this as requiring urgent further investigation and assigned a Condition Rating 3, recommending a qualified electrician undertake a full inspection prior to purchase. The specific cable referenced appears to be positioned at high level above the kitchen wall units and partially obscured, outside the normal line of sight during a standard visual inspection of the room. From the surveyor’s inspection position at the time, there was no visible evidence of this issue within the kitchen itself. As with all surveys of this type, the inspection is limited to a visual assessment, and defects are reported based on what is reasonably visible and apparent at the time.
In respect of the timber concerns, no evidence of active wood-boring insect activity or associated defects were identified. The floor was assessed as performing normally, with no signs of softness or movement noted at the time. While we understand how this may appear in hindsight, isolated historic features without supporting signs of active deterioration would not necessarily be identified or reported within the scope of a visual inspection.
We have now provided you with a detailed response directly and remain happy to review any further information you obtain so the matter can be considered fully. We are committed to providing a thorough and professional service and take all feedback seriously. Please contact us directly if you would like to discuss this further.
Top-notch service
We were extremely pleased with Camsure Home Surveys and the service provided by Neil Barnes for our Level 3 Survey.
Communication was excellent throughout; after the initial quote, there was just a single follow-up by email (no unsolicited calls), and they handled all scheduling efficiently.
Neil's survey report was impressively thorough and delivered on the same day, after a call to clearly explain the key findings. Even weeks later, Neil remained readily available and very helpful when we needed clarification.
28 April 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Neil and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick report
Very happy with the report-delivered quickly after home visit.
Needed to prompt to organise survey after paying otherwise good service.
7 May 2026
Reply from Camsure Home Surveys
Good Morning Robyn,
Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
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