Nuans Canada Online Reviews 488

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their responsiveness, efficiency, and helpfulness, making complex processes feel straightforward and seamless. The service provided is frequently described as excellent, with many appreciating the prompt communication and clear guidance throughout various registration needs. Reviewers highlight the exceptional customer service, noting that agents are knowledgeable, patient, and dedicated to ensuring a smooth and stress-free experience. However, some customers also noted issues with the company not properly reading requests or responding to emails, leading to delays and confusion. A few other people also felt that the customer support was extremely poor, with representatives being unable to explain requirements clearly and sometimes being condescending.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for their exceptional... See more

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction and highlighting... See more

Response time

Clients share positive opinions on response time, with many praising the quick and efficient communication... See more

Customer service

Customers had positive experiences with customer service, praising agents for their kindness,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as professional, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brianna, was responsive and efficient in managing our request. She was informative and best of all- she under promised and over delivered. We estimated we would have our master license in a week- we g... See more

Company replied

Rated 5 out of 5 stars

Brianna at Nuans Canada was extremely helpful in getting my tradename registered online in a matter of a few short hours. I'm extremely grateful to have encountered an agent as polite and helpful as B... See more

Company replied

Rated 5 out of 5 stars

Evelyn stepped up and remedied what would have been an issue by discussing the issue at hand. As a result, the potential issue was remedied in a timely manner and my company was registered. Nuans Cana... See more

Company replied

Rated 5 out of 5 stars

A very clean, simple process, Brianna, who handled my request and modifications to my corporation filings, even though I did not meet her personally Cleary was very efficient and effective one simple... See more

Company replied


Company details

  1. Commercial Register

Written by the company

Nuans Canada Online Corporation is a registered organization under Ontario Business Corporations Act. Its membership includes Corporations Canada, NUANS Canada and it is also a partner with the Ontario Business Registry (OBR) portal. This entity serves as a comprehensive hub for business registration and incorporation within Canada. Along with offering business incorporation, the corporation also provides additional services including accounting, paralegal services, and Canada Revenue services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was all around smooth experience.

It was all around smooth experience.

Brianna was very responsive and accommodating. I thought it'll take a few days to do this but she made it so simple and seamless.

3 October 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are so glad you had a positive experience with Nuans Canada Online.

Rated 5 out of 5 stars

Sourabh was great

Sourabh was great. Process was efficient.

2 October 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Great service

Great service - thoughtful consideration.

Thanks Gagan!

29 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We appreciate your feedback and are delighted to know you enjoyed our service.

Rated 5 out of 5 stars

Tina

Tina got the Job Done. She is not a waitress, she is a doer. She made things happen.

26 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

Excellent Service

Sourabh was on the case from start to finish guiding me through the process of registering my business. We have now reached a successful conclusion and should I need anything further in the future, I would be happy to work with him and Nuans again. Thank you !

24 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for your kind words and support.

Rated 5 out of 5 stars

Evelyn was very professional

Evelyn was very professional, kind, and quickly in the entire process. She always kept communication with me, informing me about the status of the process. Thanks Evelyn!

23 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for taking the time to leave us a review.

Rated 1 out of 5 stars

Review Extremely Disappointing – No Service, Demanding More Money

Review Title: Extremely Disappointing – No Service, Demanding More Money

I paid $15.51 by Mastercard (Aug. 16, 2025) and $274.49 by e-transfer (Aug. 28, 2025) to Nuans Canada Online for a NUANS report. Despite their promises, nothing has been delivered. Instead, they asked me to pay an additional $90 that was never agreed upon.

This experience has wasted my time, delayed my business plans, and left me with no results. I have requested a refund of $290.00, but so far nothing has been done.

Be cautious — I strongly recommend dealing directly with the official government NUANS site or trusted providers.

18 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are sorry to hear about your dissatisfaction. However, we would like to clarify the situation for accuracy.

Your order was completed and delivered within the promised timeframe. Our agent contacted you multiple times to advise that the business name you selected was very similar to existing registered names and therefore carried a high risk of rejection by Manitoba Government. Despite these clear warnings, you chose to proceed with the same name. As expected, the name was rejected by the government, which was beyond our control.

As explained, if you wish to try again with a different name, an additional fee applies, since a new name search and report must be prepared. This is standard procedure across all service providers.

We understand your frustration, but the outcome was not due to any failure on our part — rather, it resulted from proceeding against our professional advice.

Rated 5 out of 5 stars

Expedient Results Backed By Exceptional Service

Evelyn stepped up and remedied what would have been an issue by discussing the issue at hand. As a result, the potential issue was remedied in a timely manner and my company was registered. Nuans Canada Online has been nothing but user friendly, amazing customer service and I will be a returning customer for all my registry needs!

10 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

Quick service.

Responsive and professional got my business registration done quickly.

9 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Your positive review encourages us to continue providing top-notch services.

Rated 5 out of 5 stars

Excellent service

Brianna was excellent in helping us start to finish with our request! Thank you.

3 September 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

Great service Brianna!

Brianna provided a fantastic customer service, by providing constant and timely feedback on my questions and requests.
With her help, I managed to apply in a very short and reasonable amount of time for my trademark!
Thank you Brianna!

21 August 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you, Adrian! Wonderful to hear that the registration of your trademark went well!

Rated 5 out of 5 stars

Brianna

Brianna, was responsive and efficient in managing our request. She was informative and best of all- she under promised and over delivered. We estimated we would have our master license in a week- we got it in 48 hours from 1st initial communication. Thanks Briana. Keep up the great work ethics. You Rock!

18 August 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much for your kind words! We're thrilled to have been part of your incorporation journey.

Rated 5 out of 5 stars

I had no experience with registering company in Canada

I had no experience with registering a company in Canada, but NUANS, through Preet, really helped me a lot and got everything done within just a few days. the only thing I had to do was provide my personal information and the type of business activity

18 August 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Well done to, Gagan, the Nuans agent who handled my case. Simply fantastic.

18 August 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We appreciate your positive feedback! It means a lot to our team.

Rated 5 out of 5 stars

Guidance and clarity

As someone that is building a business from the ground, NUANS has made the jorney a lot easier and less intimidating.

6 August 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We’re glad that you enjoyed our service!

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