Nuans Canada Online Reviews 488

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their responsiveness, efficiency, and helpfulness, making complex processes feel straightforward and seamless. The service provided is frequently described as excellent, with many appreciating the prompt communication and clear guidance throughout various registration needs. Reviewers highlight the exceptional customer service, noting that agents are knowledgeable, patient, and dedicated to ensuring a smooth and stress-free experience. However, some customers also noted issues with the company not properly reading requests or responding to emails, leading to delays and confusion. A few other people also felt that the customer support was extremely poor, with representatives being unable to explain requirements clearly and sometimes being condescending.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for their exceptional... See more

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction and highlighting... See more

Response time

Clients share positive opinions on response time, with many praising the quick and efficient communication... See more

Customer service

Customers had positive experiences with customer service, praising agents for their kindness,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as professional, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brianna, was responsive and efficient in managing our request. She was informative and best of all- she under promised and over delivered. We estimated we would have our master license in a week- we g... See more

Company replied

Rated 5 out of 5 stars

Brianna at Nuans Canada was extremely helpful in getting my tradename registered online in a matter of a few short hours. I'm extremely grateful to have encountered an agent as polite and helpful as B... See more

Company replied

Rated 5 out of 5 stars

Evelyn stepped up and remedied what would have been an issue by discussing the issue at hand. As a result, the potential issue was remedied in a timely manner and my company was registered. Nuans Cana... See more

Company replied

Rated 5 out of 5 stars

A very clean, simple process, Brianna, who handled my request and modifications to my corporation filings, even though I did not meet her personally Cleary was very efficient and effective one simple... See more

Company replied


Company details

  1. Commercial Register

Written by the company

Nuans Canada Online Corporation is a registered organization under Ontario Business Corporations Act. Its membership includes Corporations Canada, NUANS Canada and it is also a partner with the Ontario Business Registry (OBR) portal. This entity serves as a comprehensive hub for business registration and incorporation within Canada. Along with offering business incorporation, the corporation also provides additional services including accounting, paralegal services, and Canada Revenue services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

488 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful in answering all my…

Very helpful in answering all my questions and concerns. Highly recommended

26 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We're delighted to hear about your positive experience with our incorporation services.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Personalized solutions
Reliable and timely communication
Transparent and trustworthy practices

23 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are so grateful for your kind words and 5-star rating!

Rated 5 out of 5 stars

The Process

The Process was made simple and the guidance was straight, the changes made was constructive and precise and all errors were easily avoided.

All thanks to Brianne.

13 April 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Peter is very knowledgeable &…

Peter is very knowledgeable & proficient in his work, great attention to detail and made this a very smooth process to register my business.

20 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Your positive review encourages us to continue providing top-notch services.

Rated 5 out of 5 stars

Communication

Quick response. Detailed emails about next steps.

15 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

It’s great to know that our team met your expectations.

Rated 5 out of 5 stars

Evelyn was great

Evelyn was great—super efficient and professional.

14 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We appreciate your feedback and are delighted to know you enjoyed the service.

Rated 5 out of 5 stars

I had a great experience working with PETER

I had a great experience working with Peter during my incorporation process. He was clear, and quick to respond to every question I had especially when I wasn’t sure about some of the requirements. What stood out was how smooth and personal the support felt, even through email. The company is doing well by keeping things transparent and making the process easy to follow for people like me who aren't based in Canada. Thanks, Peter.

12 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much, Abiodun! We are so glad to hear you enjoyed our incorporation services! We hope to serve you again in the future!

Rated 5 out of 5 stars

There was some confusion - Brianna fixed it!

There was some confusion while I was trying to register a trade name from out of province, but when my file landed on Brianna's desk she got it straightened out right away.

12 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are so glad you had a positive experience with Nuans Canada.

Rated 5 out of 5 stars

Great Experience

I requested a NUANS report online, and the agents, Abigail and Mathew, responded promptly and on time. They answered all my questions clearly and maintained a high level of professionalism throughout the process. The entire experience was smooth and efficient!

1 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Prompt, friendly, and competent

The service was prompt and friendly. I highly recommend using. I worked with two agents (Peter, and Rana), and had consistent, competent service with both.

1 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Rated 5 out of 5 stars

Great and fast service

Great and fast service, Brianna and Shoukat provided an excellent service and support

2 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

It’s great to know that our team met your expectations.

Rated 5 out of 5 stars

Gagan was fantastic

Gagan was fantastic, his service was on point and he helped us through incorporation without any problems whatsoever

2 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for a feedback, Faiz! We are glad your incorporation went well!

Rated 5 out of 5 stars

Preet was very helpful in guiding us…

Preet was very helpful in guiding us through the process and informing us of best legal practices.

1 May 2025
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We're delighted to hear about your positive experience with our incorporation services.

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