Canadalaptopbattery Reviews 470

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, often noting that products arrived quicker than expected and with reliable tracking. The ordering process is consistently described as easy to use, and many appreciate the inclusion of necessary tools and clear instructions for installation, making the replacement process straightforward. People are generally satisfied with their orders, finding the batteries work well and restore their laptops to like-new condition. However, some people were dissatisfied with the product and its quality. A few customers mentioned receiving batteries that were not top quality, drained quickly, or had a lower capacity than advertised. There were also occasional reports of batteries not fitting properly or failing within a year, with some reviewers expressing concerns about the longevity of the product.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product,... See more

Quality

Consumers find quality to be ambiguous, with some praising products like a new Asus Gaming laptop battery... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the installation process easy,... See more

Order

Clients share positive opinions on order. Many customers found the online ordering platform easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered this battery for my Dell inspiron 15 laptop, it was delivered within 1 week and it worked perfectly. They send a toolkit and instructions on how to mount the battery. The battery charges rap... See more

Company replied

Rated 4 out of 5 stars

so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the ba... See more

Company replied

Rated 4 out of 5 stars

I made a brief search online, among the three AFFORDABLE batteries I found for my laptop, here was (I think) the best price. (Also, another site was dubious, only going through price & shipping es... See more

Company replied

Rated 5 out of 5 stars

Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more

Company replied


Company details

  1. Battery shop
  2. Battery Manufacturer

Written by the company

We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Second battery for my laptop

This review is for the second replacement battery for my 2017 HP Spectre X360 from Canada Laptop Battery. After the factory battery failed, the first replacement lasted almost five years. Not bad at all. Like the last time, installation was easy breezy. Thank-you for a great product again!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunate

Unfortunately, I agree with many of the other one star (ie, zero star) reviews. The battery I received was 24Wh NOT 34Wh as listed. Best charge was 21,000, but that very quickly deteriorated to 16,000. So, it's actually barely lasting longer than the original Dell 40Wh battery it was supposed to replace. At least I now have a spare battery ;-/

22 April 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Christopher Dunn,

We are deeply sorry to hear about the problem you are experiencing and we fully understand your concerns.

Regarding the capacity issue, it may be related to calibration or usage. We are happy to help you check further and provide a suitable solution.

Our support team has contacted you via email. To further confirm the battery issue, please check your inbox (including your spam/junk mail folder). If you have not received the email, please let me know and we can resend it immediately.

We will do our best to resolve the issue for you and provide after-sales service based on the specific circumstances.

Your shopping experience is very important to us, and we also take product performance issues very seriously, and will do our utmost to resolve them properly.

Kind regards
canadalaptopbattery.com Team

Rated 5 out of 5 stars

This was my second purchase

This was my second purchase and I have to say the product and service has been awesome. Thanks for the great service.

13 April 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Jim Miles,

Thank you very much for your continued support and kind feedback.

We are delighted to hear that your second purchase has been just as satisfying and that both our product and service met your expectations.

Your trust means a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future.

Kind regards
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Awesome service and delivery

Awesome service and delivery! Thank you.

25 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Chris J,

Thank you very much for your kind feedback.

We are delighted to hear that you are satisfied with our service and delivery.

Your support means a lot to us, and we truly appreciate it.

Kind regards
canadalaptopbattery.com Team

Rated 5 out of 5 stars

It works and my client is satisfied

1 April 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Simon Lavoie,

Thank you very much for your feedback.

We are pleased to hear that the battery is working well and that your client is satisfied.

Your support is greatly appreciated, and we look forward to serving you again in the future.

Kind regards
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Refund Refused For Defective Battery

One star is too high.

I purchased a battery from CanadaLaptopBattery.com last month and unfortunately it was a few millimeters too short. The battery has 6 tabs attached to it, so that I can screw it into my laptop but I was unable to do so since the battery was too short.

I contacted the company and send the numerous photos of the new battery they sent to me, my old battery and my laptop. I provided them with lots of information including the length and width of both batteries and the location of the tabs. I followed their installation instructions each time. We exchanged emails every day for over a week. If you read their return policy, you will see that they warn you that they will refuse to issue you a refund unless you provide them with all information, photos and videos that they request and then they deliberately ask you for ~100+ pieces of information, specific photos and specific videos over the course of weeks so that they don't have to refund your money.

Sound crazy ??? Don't believe me ??? Well, you will if you have to return a defective battery to them. LOL

In the end, they believe they sent me the correct battery but were surprised it didn't fit and would not give me a prepaid return shipping label or issue me a refund.

30 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer:

Thank you for providing such detailed feedback.

We sincerely appreciate the time and effort you have invested in this process, as well as the multiple photos, comparison images, and relevant information you have provided.

After carefully reviewing all the materials you submitted, we can confirm that the product shipped to you aligns with the specifications outlined in your order. However, we also acknowledge that there are indeed noticeable differences between the battery you received and your original battery. Please rest assured that your case has now been escalated and is being directly handled by our After-Sales Support Team. They will maintain continuous communication with you and, based on the specific circumstances, provide you with an appropriate and fair resolution.

We wish to emphasize that our guiding principle is to always support our customers with a sense of responsibility, and to address any concerns you may have in a transparent and professional manner. Your case is currently receiving our highest level of attention, and we are fully committed to ensuring a satisfactory outcome for you.

Thank you once again for your patience, understanding, and cooperation.

Sincerely,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Dell XPS 13 9300

The website was easy to use and had all the information I needed. The 1 year warranty and 30 day return policy made me comfortable with the purchase.
The battery arrived in a few days and it came with tools and picks which were helpful. It also comes with a guide book for batteries in general. I’ve only been using the battery for a day so I cannot comment on its longevity. However, my Dell reported it as “excellent” health and it can hold a charge.
It is also great to support a Canadian business.

23 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Gordo:

Thank you so much for your detailed feedback.

We are pleased to know that you found our website easy to use and that your warranty and return policies gave you confidence in your purchase. We are also pleased to know that the battery arrived on time and that the included tools and guide were helpful during installation.

We are pleased that your device shows an "Excellent" battery health rating and is working well so far. We hope it continues to meet your expectations.

Thank you for your support—it means a lot to us.

Sincerely,
the canadalaptopbattery.com team

Rated 5 out of 5 stars

Bought from the right place!

Bought a battery.
It shipped quicker than expected

Product was better than expected.

I like that they confirmed ordering the correct one. So when I installed it it was an exact match. No unhappy surprises. Thanks!

23 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Zachary Kessler:

Thank you so much for taking the time to share your experience.

We are delighted to know that your order arrived faster than expected and that the product exceeded your expectations. We are also pleased to know that our compatibility verification service ensured you received the correct batteries, making the installation process smooth and easy.

Providing accurate support and reliable products is always our top priority. Your feedback is invaluable to us and motivates our team to continue providing you with an excellent service experience.

Sincerely,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Easy to find, great service.

Easy to navigate web site. Found the replacement battery for my almost 10 year old Dyson DC61 easily. Ordering was smooth. Shipped and arrived within 3 days.

Battery was well packed. The little screwdriver was a bonus and useful. Battery changed and Dyson back in service in ten minutes!

13 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Fred Mattocks,

Thank you very much for taking the time to share your detailed experience.

We are delighted to hear that you found our website easy to navigate and were able to quickly locate the right battery for your Dyson DC61. It is also great to know that the ordering process was smooth and that the delivery was fast.

We’re especially pleased that the battery was well packed and that the included screwdriver was helpful during installation. It’s wonderful to hear that your Dyson is now back in service so quickly.

Your positive feedback means a lot to our team and motivates us to continue providing reliable products and a convenient shopping experience.

Kind regards,
canadalaptopbattery.com Team

Rated 3 out of 5 stars

Battery life before degradation too short

No complaints about the seller, purchase, or shipping. The battery was the proper size etc. So it plugged right in nice and easy. Worked great to begin with but less than a year in it's going dead before the vacuum can get back to the base station after less than a year. Original battery was over 3 years old before it started doing that. Unfortunately my Shark does not have the ability to set the threshold voltage or percent to tell the vacuum to return to base. It goes from 20% to dead in seconds.
I contacted them and they were willing to give a significant rebate on a second battery. Hopefully that first battery was an outlier. I won't know for another year.

12 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Brian Roden:

Thank you for taking the time to share your experience with us.

We are pleased to know that your order, shipping, and installation process went smoothly, and the battery initially worked well with your vacuum cleaner. However, we regret to inform you that the vacuum cleaner's runtime has been shortened, and it automatically shuts down before returning to the charging dock.

Battery performance can sometimes be affected by a variety of factors, such as usage habits, charging cycles, and the device's power management system. In some cases, a rapid drop in battery level from around 20% to shutdown may also be related to the device's battery calibration.

Please rest assured that we take product quality very seriously. We recommend that you contact our customer service team and provide your order information so that we can review your issue and provide further assistance. If the product is still under warranty, we will do our best to find a suitable solution for you.

Thank you again for your feedback and for giving us the opportunity to provide service.

Sincerely,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

The website is well designed

The website is well designed. I was able to identify what sub-model of battery I needed. Shipping was prompt and on time.

9 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Grant:

Thank you so much for taking the time to share your feedback.

We are pleased to know that you found our website easy to use and were able to find the correct battery model for your device. We are also pleased to know that your orders were shipped quickly and on time.

We are committed to providing a clear website experience, reliable products, and efficient service. Your positive feedback means a lot to us and motivates our team to continuously improve.

Sincerely,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

New battery for my Asus Gaming laptop…

New battery for my Asus Gaming laptop is working great so far. Was pretty easy to replace it. Quick shipping. Thanks!

10 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Curtis Pirson,

Thank you very much for taking the time to share your feedback.

We are pleased to hear that the new battery for your Asus gaming laptop is working well and that the replacement process was easy for you. It is also great to know that the shipping met your expectations.

Your satisfaction is very important to us, and your positive feedback encourages our team to continue providing reliable products and efficient service.

Please feel free to contact us if you need any assistance in the future.

Kind regards
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Expect Hours of Work for a Refund/Replacement

They sent me a defective battery. I've had to dedicate about three hours of my time to receive a refund. Not worth the trouble.

Reply to Canadalaptopbattery: Your return/warranty policy is a 50% refund. That is not acceptable for a product that does not work.

4 March 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear John,

We are sorry to hear that your battery is defective. I will help you resolve this issue as soon as possible.

Currently, based on the information you provided, we cannot find your order in our system. Please provide one of the following information so that we can locate your order immediately:

1. Order number (from your order confirmation email), or

2. The email address you used when placing the order, or

3. Tracking number and recipient's name/address.

Once the order is located, we will review your case and confirm the subsequent return/exchange procedures according to our policy.

Best regards,
Canadalaptopbattery.com Team

Rated 5 out of 5 stars

My "go to" replacement battery source.

This is my 3rd or 4th battery order from Canada Laptop battery over the years. Whether it was for my own, my kids or a friend, CLB is the go to Canadian source for replacement batteries.

They provide quality products, fast shipping and include the correct tools you might need to complete the replacement.

18 February 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear vicntc,

Thank you very much for your continued trust and support over the years.

It truly means a lot to us that you’ve chosen Canada Laptop Battery multiple times — for yourself, your family, and your friends. Being considered your go-to source for replacement batteries is the highest compliment we could receive.

We’re pleased to know you’re satisfied with the product quality, fast shipping, and the included tools to make installation easier.

We sincerely appreciate your loyalty and look forward to serving you again in the future.

Best regards,
Canadalaptopbattery.com Team

Rated 5 out of 5 stars

Asus Laptop replacement Battery

The on line ordering platform very easy to use, came exactly when they said and installation was great it was a great fit with longer wiring which is what I needed.

Thank you

23 February 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Donna Etherington,

Thank you very much for your kind feedback.

We’re delighted to hear that the ordering process was easy to use, the delivery arrived as expected, and that the battery installation went smoothly. It’s especially great to know the longer wiring was exactly what you needed and provided a perfect fit.

We truly appreciate your support and are glad we could meet your expectations.

Best regards,
canadalaptopbattery.com team

Rated 2 out of 5 stars

Read the comments from other customers before you buy

I bought a 10.8V 8800 mAh HP Pavilion DV6-1253CA replacement battery for my laptop. It came with a 1-year warranty from the manufacturer, AolsteCell, so I thought that, as with previous batteries bought for other laptops, this battery should last 3 years as I primarily use my AC power cord when using my device. I would only need to charge the battery maybe once every 3 - 4 weeks. Same routine as with previous batteries. Much to my surprise however, the battery started to noticeably fail to hold a charge at about month 8 and by month 10 or 11, I couldn't get more than about 1/2 hour run time on a full charge. In total, I probably charged the battery maybe a dozen times max before it wouldn't hold any charge. A big waste of money. Would not buy this brand/product again.

30 September 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Doug Wilson:

Thank you for your message.

We have reviewed your order placed in October 2024.

We understand your concerns about battery performance. However, battery life is not solely determined by the number of charge cycles. Even with infrequent charging, lithium-ion batteries will naturally age due to chemical degradation. Prolonged high-capacity storage, high-temperature environments, and continuous connection to a power adapter can accelerate capacity decay.

While many users expect their batteries to last for years, actual lifespan varies depending on usage and environmental conditions.

Therefore, if you can provide relevant information regarding a significant decrease in runtime within one year, we would be happy to review your application.

Although the original warranty has expired, as a gesture of goodwill, we will offer a discount to returning customers if you decide to purchase again.

Please contact customer service to let us know how you would like to proceed.

Sincerely,
canadalaptopbattery.com team

Rated 5 out of 5 stars

Good battery, delivered quickly.

Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation. It arrived quickly and well packaged. It contained the necessary tools to complete the installation. It was a perfect fit and had ample charge for initial testing. After the 15 minute simple installation, and a 1.5hr top up for full charge, the laptop is now restored to like-new condition. I'll buy from here again.

17 February 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear AntMan,

Thank you so much for taking the time to share such a detailed and thoughtful review.

We are especially pleased to know that as a first-time customer, you have confidence in our product and that the battery performance exceeded your expectations. We are delighted to hear that your Dell XPS 13 (9350) laptop is now brand new and was successfully installed using the included tools.

Providing reliable products, reasonable prices, and fast delivery is our goal, so your feedback means a lot to our team.

We look forward to serving you again in the future. If you need any assistance, we are happy to help.

Sincerely,
canadalaptopbattery.com team

Rated 2 out of 5 stars

Battery range is poor

The battery was a knockoff, which was ok but it does not get close to the original battery range. It drains quickly roughly 2 hours when the original was 10-12 hours.

Not satisfied - will not buy from canadalaptopbattery.

11 February 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Hello,

We are sorry to hear that the battery does not meet your battery life requirements. I will help you resolve this issue as soon as possible.

Currently, based on the information you provided, we cannot find your order in our system. Please provide one of the following information so we can locate your order immediately:

1. Order number (from your order confirmation email), or

2. The email address you used when placing the order, or

3. Tracking number and recipient's name/address.
ook forward to your reply!

Sincerely,
canadalaptopbattery.com Team

Rated 4 out of 5 stars

so far so good- I just installed it so…

so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the battery- I had to remove to screws with pliers/screwdriver worn out together with the screws.

21 January 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Si Lui Dai:

Thank you for taking the time to share your honest feedback.

We are pleased to know that the battery was successfully installed and everything is currently working properly. We sincerely apologize for any inconvenience you experienced while using the screwdriver. Your feedback on the tool's quality is invaluable, and we will pass it on to the product team to improve the tools included in future kits.

If you encounter any performance or durability issues during use, please feel free to contact us—we are always ready to assist you.

Sincerely,
canadalaptopbattery.com Team

Rated 4 out of 5 stars

4,5 stars; a caveat for the quality of the battery

I made a brief search online, among the three AFFORDABLE batteries I found for my laptop, here was (I think) the best price. (Also, another site was dubious, only going through price & shipping estimates resulted in a "bill" I "had to pay" and several e-mails.)
The transaction went smoothly, the shipping too (especially that I had it delivered to a secure mailbox).
The battery isn't top quality, but... as I said, it was the cheapest. It's about half the weight of the old one, it drains fast, but I don't have all those messages that I must change the battery.
Also: it must be calibrated !
(Doing the calibration I discovered how fast it drains... reason for which I'm not sure the calibration was done properly. The analysis shows it was, but... as I said, it drains fast).

23 January 2026
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Cristian MOLDOVAN,

Thank you for taking the time to share such a detailed and honest review of your experience.

We’re glad to hear that the ordering process and delivery went smoothly, and that the battery has helped eliminate the system warnings you were receiving before. We also appreciate your transparency regarding performance — your feedback is very valuable to us.

Regarding calibration: for new replacement batteries, it is normal that the first few charge cycles may not reflect the final, stable capacity. We recommend completing 2–3 full calibration cycles (charge to 100%, then discharge to around 5–10%, and recharge fully without interruption). This helps the system learn the correct capacity and can noticeably improve performance readings.

About the weight difference: replacement batteries can sometimes be lighter due to different internal cell layouts or casing design, but this does not necessarily indicate a defect. That said, if you continue to experience unusually fast drain after several calibration cycles, please contact us — we’ll be happy to check your case and provide a suitable solution.

Thank you again for choosing us, and for your constructive feedback.

Sincerely,
canadalaptopbattery.com Team

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