Provided a good experience at an affordable cost. Staff is generally very helpful. There is care for customers. Some staff are very young and new, so they should be more trained . Vehicles... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Provided a good experience at an affordable cost. Staff is generally very helpful. There is care for customers. Some staff are very young and new, so they should be more trained . Vehicles... See more
Company replied
The staff was good to deal with, we did not get the RV we originally wanted but the one that was supplied was sufficient. We had no problems with the RV, everything worked as expected.
Excellent staff to walk through the RV before we hit the road. Issue with the booking were very quickly resolved with no issues, we didn’t get hit with any hidden fees and the MHA maxi motorhome was s... See more
Company replied
Great service and a very very quick response via e-mail from the customer support team! We rented the winterized RV! We had some issues in the preparation/pick up time and during our stay with the fur... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Written by the company

Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vouliania was awesome, friendly and knowledgeable and the young man that showed me how everything worked as well.

Reply from CanaDream RV - Calgary

Reply from CanaDream RV - Calgary
Great to paid a Little Bit more than the cheapier rv rentals. Best rv Rental ever. Recommendations!!!

Reply from CanaDream RV - Calgary
Good experience overall, we experienced issues with the drainage system of the grey water tank. Also found old mouse droppings by the closet floor.

Reply from CanaDream RV - Calgary

Reply from CanaDream RV - Calgary
Our experience with CanaDream was simply wonderful. 🌟
From the very first moment, the staff treated us with such kindness and made everything even more special. The motorhome was spotless, comfortable, and ready for an unforgettable adventure through the Canadian Rockies. 🏔️
Everything was clearly explained, and they even had the kind gesture of letting us leave our luggage while we went shopping.
Every detail exceeded our expectations. Thank you, CanaDream, for being part of a journey that will stay in our hearts forever. 🤍🚐❄️

Reply from CanaDream RV - Calgary

Reply from CanaDream RV - Calgary
The camper holiday was great, the camper perfect! No problems at all.

Reply from CanaDream RV - Calgary
Nice RV, nice experience picking it up and dropping it off, no significant issues on the road so all happy!
Few minor issues would be 1) leaky aircon unit (luckily we only had one day of rain or snow) and 2) what I would regard as a confusing and sketchy winterisation policy, which appears to place the blame on the customer when freezing damages the RV, even when CanaDream have not winterised the RV.
However, these issues were either minor or did not impact us, so I see no reason to detract from five stars. Overall a good time, and would hire from them again!

Reply from CanaDream RV - Calgary
It was our second time renting with Canadream. Loved it! Clean, fabulous RV!

Reply from CanaDream RV - Calgary
The caravan was very well equipped. However, one should book the caravan sites in good time.

Reply from CanaDream RV - Calgary
Family of 3 traveled from Delta, BC to Calgary, AB with the Canadream RV.
It was an expereience that I would highly recommend to those who has never traveled with the RV.
Me and my family would like to come back to Canada and travel again in different provice with the RV.
The RV rent price was reasonable and everything was so easy and simple to operate.
Thx for this great expereience!

Reply from CanaDream RV - Calgary
From reservation, to pick up, to driving, to drop off - everything went incredibly!

Reply from CanaDream RV - Calgary
Very friendly service, Easy to find, Helpful guidance int he use of the RV. Easy to drop off. The RV was in wonderful condition and drove very smoothly.

Reply from CanaDream RV - Calgary
I did not like how the saver 2 program worked. There was no option for a alternative vehicle for a senior with mobility issues. I was put into the position of having to pay an extra $500.00 for a much larger unit that we didn't want that had many operating issues as well and cost a lot more in gas. I was not impressed.

Reply from CanaDream RV - Calgary
Canadream was a delight. They offered the best prices compared to several other companies. The RV was modern, clean, and really made our trip amazing. The lady who showed us the RV upon arrival made sure we felt comfortable with the operation of everything. The original booking is a bit confusing with all of the different add ones and options, but otherwise, perfect experience!

Reply from CanaDream RV - Calgary
We had a wonderful time travelling with Canadream. Everything worked perfectly, and we had no major issues with the RV. The pick-up and drop-off service was fast and pleasant.

Reply from CanaDream RV - Calgary
Excellent customer service. I gave a 4 star rating as the side door was damaged and difficult to close, as well it didn't seal while driving and sounded like it was going to fly open. Everything else was great and the bed was very comfortable.

Reply from CanaDream RV - Calgary
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.