CanaDream RV - Edmonton Reviews 56

TrustScore 4.5 out of 5

4.5

7406 33 Street, T9E 1J8 Leduc, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

The overall experience was great. The check in staff were very friendly and helpful. The Class C camper we rented was brand new! Everything was spotless, and everything worked properly. The fridge, s... See more

Company replied

Rated 3 out of 5 stars

Over all good experience, some things did not work on are rental like no hot water when using propane, some usb ports did not work. For RV rental beginners like use the reading of black and grey wat... See more

Company replied

Rated 5 out of 5 stars

Team Canadream! We found ourselves chanting this whenever we saw fellow canadreamers. Experience was overall great. A few mishaps but none we weren't able to overcome. We originally couldn't get the s... See more

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Rated 4 out of 5 stars

I have rented many motorhomes from different companies throughout the years. I enjoyed the campervan, perfect for two people.Easier to drive and park in cities. The only issue I had was with the one... See more

Company replied


Company details

  1. Campervan and caravan rental agency
  2. Caravan Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 3 out of 5 stars

We were told there would be an electric…

We were told there would be an electric coffee maker in the motor home. Had a French press. Not impressed.
Brought back early, and had called to cancel our late drop off. But was not refunded our 100.00.

13 July 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your review. We have three types of coffee makers - french press, electric coffee maker (optional extra) and a Nespresso machine (also an optional extra). We see that you didn't order the electric coffee maker so your unit was provided with the french press. We are sorry if there was any misunderstanding over what is provided as standard with the kitchen kit. For a full list of standard items, please see https://www.canadream.com/faqs/additional-rental-items/#qid_2321. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with.
Very happy with service.

7 July 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Make an appointment three to six months in advance

Although we rented a car at a counter, the receptionist was very enthusiastic and processed our lease quickly.

3 July 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Our second time with Canada Dream 2019…

Our second time with Canada Dream 2019 - 2024
Great service, friendly staff.
Good vehicle, clean and safe.

21 June 2024
Unprompted review
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your feedback. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Over all good experience

Over all good experience, some things did not work on are rental like no hot water when using propane, some usb ports did not work. For RV rental beginners like use the reading of black and grey water was worrisome, when checking gages with always read 2/3 full.

5 June 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your feedback. The issue with the tank sensors is industry-wide and one that hasn't been solved yet. We are sorry that this caused an issue for you. We hope that despite the issues you mention, you did enjoy your RV vacation with us and returned home with lots of memories of your trip. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

More guidance from Canadream

The idee to move a camper from Toronto to Halifax is excellent. The guidance from airfield to Hotel lacked.
Also the guidance from hotel to Canadream lacked, very anoying.
The delevring in Elmsdake at 0 am was far to soon.
Therefor we lost a day. Delevering at 16 pm shoold be more practical.
It would have been sensible when we had the choice to a bigger RV

31 May 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for being our Guests. Many taxi companies and Uber drivers in Toronto and Halifax are familiar with CanaDream and these options are an excellent way to reach our pick up and drop off locations. Regretfully, we are unable to provide our own shuttle service for Guests. Similar to hotels, our rates are on a per night basis and therefore we request that vehicles are dropped off in the morning so we have time to service and clean them for Guests picking up later in the day. We see you were on the road for nearly three weeks and trust that you were able to experience much of what Eastern and Central Canada have to offer. We hope you returned home with many happy memories of your time here.

Rated 5 out of 5 stars

Would Rent Again!

Rented an RV for a 7 day, 5000+ km road trip to the US during Christmas. The RV was well-equipped, with clear instructions on how to use all of the on-board systems, and kept our family warm, safe, and comfortable. The staff was courteous at pick-up and drop-off. Will gladly rent from Canadream again. Overall great value.

30 December 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you, Matt. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back as our Guest on a future occasion.

Rated 5 out of 5 stars

Great stuff

Great stuff, good equipment and worry free pickup and drop off

2 January 2024
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The vehicle was just what we wanted

The vehicle was just what we wanted: up to date, functional and clean. The teams in Edmonton and Calgary were welcoming and extremely helpful. We’ll use CanaDream again.

27 October 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Dream experiences!!!

I have rented 2 beautiful motor homes through your Edmonton location, the first time for my Beautiful Aunt that had been rocked with a terminal brain cancer diagnosis and she was able to dip her toes in the clear mountain water one last time. Such an AMAZING easy experience to be able to make this happen with your wonderful, caring team of people! I will be forever grateful!!!! The second to travel with my immobile 94 year old grandmother so she could attend her brothers funeral in Saskatchewan. AGAIN, such a wonderful, easy experience to make this happen!! I honestly cannot rave enough about you guys!!! My family is grateful, I am VERY grateful and cannot wait to book through Trevor again! Hopefully for just a relaxing holiday, but either way, will be raving to everyone and anyone about how helpful, caring, and amazing Canadream is for ALL your travel needs. THANK YOU SO MUCH TREVOR FROM EDMONTON CANADREAM!!! See you in the spring! :)

17 October 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are so happy that Trevor and his crew were able to help you out and we look forward to welcoming you back next year for an actual vacation. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Positive experience and two suggestions for improvement

Quick response to telephone questions.
Quick solution to water pump problem.
Suggestion for improvement: We have ordered a coffee machine. However, this machine was far too big for 2 persons. Also, this machine could not be stowed away, so this was a hurdle in the campervan. It was a pity that the two seats in front of the van could not be turned around (as was shown in the video). Albeit we very much enjoyed driving in the campervan.

4 October 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Hi Peter. We are happy you enjoyed your CanaDream experience and thank you for your suggestions. The front seats in all our DVCs do rotate and we're sorry that you don't appear to have been able to do this. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Canadream indeed..

Exactly what was advertised and more. Loved the RV and the service from CanaDream. Amazing experience in a breathtaking country. Can't fault anything about the trip. We will be back.

30 September 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Wonderful Experience

Painless booking, staff was very professional and helpful! RV was clean and very new!

25 September 2023
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

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